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Computer help: Cant get on download.com

by Gregzbest - 5/31/07 12:09 PM
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Post 31 of 38

If they know, it's not from the clues so far.

by R. Proffitt Moderator - 6/1/07 1:31 PM In reply to: yes by Gregzbest

Or else they would have told.

The HIJACKTHIS log file to my email (or here) may let me see your settings.

Bob

Post 32 of 38

how.

by Gregzbest - 6/1/07 1:35 PM In reply to: If they know, it's not from the clues so far. by R. Proffitt Moderator

HOw do i give u my settings

Post 33 of 38

Start with a HIJACKTHIS log.

by R. Proffitt Moderator - 6/1/07 1:51 PM In reply to: how. by Gregzbest

Remember to put the word you don't know into google.com

Bob

Post 34 of 38

sorry

by Gregzbest - 6/1/07 2:00 PM In reply to: Start with a HIJACKTHIS log. by R. Proffitt Moderator

Look I have no idea what the hijackthis email settings are. Im not a pc expert.

Post 35 of 38

DNS Problem

by Tetrasoft - 6/1/07 2:08 PM In reply to: sorry by Gregzbest

I don't know if this may be the problem but it is an answer. You are with Telewest Broadband (if i remember correctly), they recently upgraded their DNS database and software. Alot of telewest customers have been saying they can't get on to this and that website. mabey Download.com is one of the unlucky one to fall out of the DNS database but the name is still in it so that it thinks that it still has the entrie when it dosent.

Post 36 of 38

Didn't ask for email settings.

by R. Proffitt Moderator - 6/1/07 2:13 PM In reply to: sorry by Gregzbest

Just your HIJACKTHIS log.

If you don't know what that is, put the word into google.com

Bob

PS. We already tested the DNS.

Post 37 of 38

Here

by Gregzbest - 6/1/07 2:39 PM In reply to: Didn't ask for email settings. by R. Proffitt Moderator

Infection Type Object Name Risk Entry
File Infection (Spyware/Adware) DynamicDesktopMediaadware High c:\windows\winsxs\x86_microsoft-windows-iis-httpredirect_31bf3856ad364e35_6.0.6000.16386_none_387324fa2e389eb4\redirect.dll


here I think this is what you want.

Post 38 of 38

I'm on

by Gregzbest - 6/2/07 12:58 AM In reply to: Here by Gregzbest

I can get on now :). Thanks for your support everyone :).

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