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Windows Vista: Problems playing itunes videos on vista

by shiresberry - 3/15/07 4:16 PM
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Post 16 of 67

Wow it worked...

by color_him - 4/30/07 5:55 PM In reply to: Does for me. by roscoep75

i have a Memory Stick DUO Pro 2GB and i put my videos on there and tried and now it play great.....

very weird!

thanx!

Post 17 of 67

VISTA vs iTunes

by sritzema - 7/18/07 7:07 AM In reply to: Wow it worked... by color_him

I agree - copied some videos to a cheap memory card - and videos play smoothly.

Looks like the way VISTA reads the OS is pretty heavy.

Thanks - Looks like I'll have to invest in some NAS.

Steve

Post 18 of 67

Choppy playback with QuickTime 7 and Vista

by frgooall - 6/21/07 9:37 AM In reply to: External HD fix, but still mysterious by krolsen

I was having problem playing videos after updating my QuickTime to version 7.1.6. The video was choppy and I eventually got a “Buffer Overrun error” that caused it to shutdown. I read several post and tried Apple’s suggestion of disabling Direct X and Disable Direct3D video acceleration…nothing worked.

Someone suggested placing the video’s on an external hard drive, which strangely???, worked. So anyone looking for a temporary fix, try putting the video on an external HD. What is really strange is that I have Vista running on my computer at work and the video’s work fine there??? Hope Apple addresses this issue soon.

Post 19 of 67

Found a fix

by Sackajacka - 4/14/07 8:01 PM In reply to: Problems playing itunes videos on vista by shiresberry

From the Apple Support Page:

Disable Direct3D video acceleration in QuickTime

1. On the Start menu, click Control Panel.
2. Open the QuickTime control panel.
3. Click the Advanced tab.
4. Deselect Enable Direct3D video acceleration in the Video section

http://docs.info.apple.com/article.html?artnum=303706

This work for me with Windows Media Center. Several other suggestions, but this fix worked for me. Good luck.

Post 20 of 67

Problems playing itunes videos on vista

by Chriswea - 4/15/07 12:48 PM In reply to: Found a fix by Sackajacka

None of this worked for me. Well worht the try!

Same problems as all in this thread. Apple suggestions not work. I have all my latest video and audio divers on my Vista 32 CLEAN install.Apparently the only thing that works is putting the video files on a NON-Boot drive...I tested video after video on an external and an internal drive and it works...Internal drive is a raid 0 (non-Boot) and the other a firewire external ATA.

I look forward to a video fix. When you buy it goes to the boot drive. Or is there a way to force the purchase elsehwere.

Post 21 of 67

RAIDed drives vs external play

by stormforger - 4/19/07 6:30 AM In reply to: Problems playing itunes videos on vista by Chriswea

I to am having similar problems with vista and itunes.
Any time I try to import video, or play it assuming it imported (2 out of 35) itunes will seize up. My computer will waver between responing and not responding and twice ive had to hard reboot.
My set up is a dual core (2.13Gz) with 2GB of ram, im running vista home premium with RAIDed drives,2*250GBs.

Im curious what commonalities we are all having with this issue.

Do you have RAIDed drives?
could this be the reason that video plays on extneral drives?

Also Im curious if any of you have had problems using your ipods as drives. I am unable to put a 6Gb file on it even though ive got 15Gb free. Is there some file size limit?

Post 22 of 67

I've seen this.

by R. Proffitt Moderator - 4/19/07 6:39 AM In reply to: RAIDed drives vs external play by stormforger

But the owner had downloaded the movie from a P2P site so we had to walk away and let them sort it on their own. The cause was quite simple as to the lockup. The encoding of the movie was not compatible with iTunes.

Bob

Post 23 of 67

I use Raid 0

by Chriswea - 4/19/07 7:45 AM In reply to: RAIDed drives vs external play by stormforger

I tried video on my Raid zero (Non-Boot) drive and it works from there.

It also works from my 500G external USB. Does not work from Boot C:

Itunes does not to transfer to Ipod any video that is not tightly synced to its specific video format. Ihave found I sometimes have to re-encode some video's so they will transfer to the IPOD even though the video is in the ITUNES library.

Post 24 of 67

Works from non C drive

by bobpenn - 4/22/07 8:13 AM In reply to: I use Raid 0 by Chriswea

Put me down as another who cannot play iTunes videos from my Music folder on the C: drive. When I copied the file to an external NAS drive on the network at home, it plays perfectly.

I have Vista Ultimate and don't have the Dreamscape software. I did follow the DirectX disabling advised by Apple and another post on this thread, but it didn't work for me.

I am grateful for this thread. It's a workaround, but not a bad one.

Comon Apple, get with it.

Post 25 of 67

I Tunes and vista and problem videos

by jancongrave - 4/22/07 12:11 PM In reply to: Works from non C drive by bobpenn

Hi all

I got I tunes to work transferring all the videos on to another hard drive but I have been trying to find a fix for a while. I eventually got fed up because then the webcam on my brand new HP Touchsmart PC was not working either and a few other things too. I then decided to return the PC to its factory condition which I did,then downloaded the new I Tunes again and this time all seemed well except for the fact that when I shut down the computer it lost my paid for videos which fortunately I had backed up to the other hard drive. I transferred them back but it took a couple of goes and now seems to be working. This was a hard decision to make to return it but as it is fairly new it wasn't too much of a problem. Things do seem to be working better but if the machine goes into sleep mood it seems to lose the drivers. I have decided not to download the windows updates as I tunes worked perfectly alright before I did this previously so I am assuming something in the updates which is supposed to help vista is actually making matters worse. I am wondering whether anyone else is having this problem. I don't believe it is just a vista problem though as I had the same thing with my other machine and it is a sony running windows XP. I returned this machine to a previous version of I Tunes and it is now working fine. I would recommend that you back all your purchases up until someone sorts this out. I think that Apple should allow you to re download like every other company does. After all you can see all your purchases in yours account but cannot get to them.

Post 26 of 67

There is a Microsoft hotfix

by zoszos68 - 7/18/07 7:41 PM In reply to: I Tunes and vista and problem videos by jancongrave

I know this is an old thread but as I saw a new post thought Id let all know that there is a hotfix (patch for Vista) that works.

It,s http://support.microsoft.com/kb/932094 is the link it is for .mov problems as it says but it will solve this problem as well.
Zos

Post 27 of 67

Nope

by roscoep75 - 7/19/07 9:06 AM In reply to: There is a Microsoft hotfix by zoszos68

Nope, hotfix didn't work. Still can't play movies/videos on Quicktime or Itunes without them being jumpy. Also, when I try to play them, I noticed that my processor usage jumps to 97-100% -- and that's with a 2.4Ghz Athlon. My notebook doesn't seem to have the same problem (2.0 ghz dual core) w/ skipping/jumping while viewing but my processor still hovers around 80-90% capacity when I play them. Whats with the high system usage when running this? Is this done on purpose by Microsoft to try and make Apple products look bad?

Post 28 of 67

Itunes on second drive or external drive

by Chriswea - 7/25/07 7:59 AM In reply to: Nope by roscoep75

1. If you download a movie or TV Show from itunes the file is stored in (if you used a default installation of itunes) c:\user\[whatever your name is]\my documents\my music\itunes\itunes music\[TV Shows] or movies.
2. Move the TV shows or movies to a directory you create on another drive...If you have two physical drives in your compouter move it to the [e;f;g...x] drive of you choice...If you have a laptop you should buy an external drive to stire the movies...Not expensive and a good place to back up files...
3. Once all your video is in that directory you need to tell Itunes where it is...Open the folder that says tv shows or movies...If you still have your movie names showing just try to open it and it should say it can't be found...Itunes will ask if you want to find the movie...If you do not have a lot of movies this is a "good" way to reset itunes to find the file...Otherwise you would delete all the files in your movie/TV directories in itunes and import the files you moved to the other drive...
4.I would leave the music where it is...

When you buy a movie/TV show from Itunes it will go right back into the original itunes folder in your user directory...Just move it out to the other file directory and import the file back into ITUNES - this is a pain but that is how it is until someday this itunes/vista issue is fixed...

Make a copy of your movies so you can play around with itunes and not accidently erase them...

This definitely worked for me...

Post 29 of 67

iTunes videos and Vista

by mcgirly - 7/24/07 7:52 PM In reply to: There is a Microsoft hotfix by zoszos68

so...anybody out there got a real fix for this? I have been EVERYWHERE and days and days and I am about to, yep, cry!! Apple says all their other VISTA folks can plan itunes videos, Microsoft has no solution, I have tried about a dozen different so-called fixes and....nothing works!

I am not a true techie, so what do you all mean when you transfer files to another hard drive or external drive?

thanks

Post 30 of 67

Windows XP Fix

by wsmnet - 3/9/08 8:00 PM In reply to: Found a fix by Sackajacka

You are posting a reply to: Found a fix
by Sackajacka - 4/14/07 8:01 PM

From the Apple Support Page:

Disable Direct3D video acceleration in QuickTime

1. On the Start menu, click Control Panel.
2. Open the QuickTime control panel.
3. Click the Advanced tab.
4. Deselect Enable Direct3D video acceleration in the Video section

http://docs.info.apple.com/article.html?artnum=303706

****************************************************************

Couldn't view video on latest iTunes download. The fix above worked on XP exactly as stated.
thanks for the help!

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