Miscellaneous laptop discussions : Sony, Toshiba or Dell?
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by Powerslave15 - 3/13/07 12:27 PM In reply to: RE: Exactly by Igiveup2Hey, make jokes all you want. My opinion isnt going to change of this company because their customer service is garbage.. and so is their credibility as far as im concerned. dont believe me? search on the net for toshiba a70 or a75 problems.. look at all the people experiencing problems... yet toshiba wont take the blame for their own mistakes in these machines. People are filing law suits.. so maybe you should do your research before you comment.
I did, very carefully,.....
by Igiveup2 - 3/13/07 3:47 PM In reply to: ,, by Powerslave15..with a little help from this and other forums. I sought all information I could on the reliability of Toshiba, HP, Sony, and Dell.
The problems you describe are on models that used the Pentium 4 processor. That processor generates enough heat to cook your HDD, motherboard, and maybe your breakfast. Hot running machines die young. Other Toshiba laptops have not had these problems.
The lawsuit you referred to was settled November 7. Original owners of Satellite A70, A75, M30 and M35 units are entitled to a warranty extension to November, 2008. More details are available at http://www.a70m30xsettlement.com/
"get the machine to a PASP and get the motherboard, top cover and AC adapter replaced free of charge befor november. The new mobos have solid epoxy around the power jacks and fix the problem" (from a WUGNET forum). If you're not eligible for the coverage, the epoxy could be a DIY fix. Good luck.
I eventually swallowed my paranoia and got the Satellite A135-4487. I'm glad I did.
Full system recall maybe?
by Powerslave15 - 3/14/07 9:11 AM In reply to: I did, very carefully,..... by Igiveup2I took my laptop to a toshiba certified repair center yesterday, and they said that the warranty had expired. they also told me a new Board to replace my fried one would cost me between $500 and $700.. thats before installation. I wouldnt pay for the installation because Ive taken that laptop apart before.. which the techs for some reasons seemed surprised that I was able to do that. But they still told me its better to get a new laptop instead of replacing the board. But thats still besides my arguement. Toshiba knows they are having a problem with these machines, there SHOULD HAVE BEEN A FULL RECALL. They are DEFECTIVE. What happens when the warranty extension runs out for all those users who are having these problems every 6-12 months? Toshiba says too bad, pay for it yourself. Toshiba is a joke.
Also,
by Powerslave15 - 3/14/07 9:12 AM In reply to: Full system recall maybe? by Powerslave15One would expect to get a decent machine after paying the cost of an A70.. they were expensive laptops at the time.
(NT) So you're not eligible under the terms of the settlement?
by Igiveup2 - 3/14/07 11:45 AM In reply to: Full system recall maybe? by Powerslave15Not according to...
by Powerslave15 - 3/15/07 8:24 AM In reply to: (NT) So you're not eligible under the terms of the settlement? by Igiveup2Not according to the Toshiba Tech I just visited last week.
(NT) The reason?
by Igiveup2 - 3/15/07 8:55 AM In reply to: Not according to... by Powerslave15Cuz..
by Powerslave15 - 3/15/07 9:46 AM In reply to: (NT) The reason? by Igiveup2The issues im having dont relate to the static discharge causing machine lock up.
Check the link in post #12
by Igiveup2 - 3/15/07 12:47 PM In reply to: Cuz.. by Powerslave15I don't recall seeing that as a restriction on the extension. Be sure.
Laptop magazine ranked the major
by orlbuckeye - 5/4/07 10:51 PM In reply to: ,, by Powerslave15companies for support Apple was selected as the best with Dell, Fujitsu, HP, Sony, Gateway close to the top. Acer was average but Toshiba had a D- ranking. Ouch
Sony, Dell.............or Toshiba?
by claudio29751 - 3/17/07 3:53 AM In reply to: Sony or Dell by Powerslave15Powerslave15 is right!....... STAY AWAY FROM Toshiba!!
.....I lost the CDs of my SATELLITE 2085-S402 purchased
in USA....so here in Italy I cannot get any HELP!to have
a copy of them,they told me to contact Toshiba USA.I did
with no result!a friend of mine living in the States called
at Irvine customer-service offices...Sorry! they say the
model is too old(2001) we cannot help!what a shame for a big
company!!! having a lot of problems with it(no audio,etc,etc)
I cannot use+restore as it was coming out of the factory....
So I do myself a favor!!! I stay off the Toshiba for good.
I do the same to them......I BOYCOTT their products!Claudio T.
Laptop Problems
by daym115 - 3/17/07 6:04 AM In reply to: Sony or Dell by Powerslave15I too have had problems with Toshiba customer service, and thier laptops. When it was time to replace laptops, bought 15 from HP. If you think Toshiba laptops and customer service are bad, you aint seen nothing yet!HP makes Toshiba look like heaven
Laptops PROBLEMS !!!!!!!
by claudio29751 - 3/17/07 12:44 PM In reply to: Laptop Problems by daym115Yes! daym115. but my problem is that I live in Italy and the Pc has been
bought in the USA(big mistake!)so this model(Satellite 2805-S402)isn't
available in all Europe....and to me is already a HELL!!
I have to search on the ebay(Usa) looking for someone selling the same computer and ask if gently can I have a copy of the CDs(restore,recovery,reconfiguration)...and this has going on for more than one year now....even try with my Skype contact: claudio29751
I contacted quite a few Toshiba repair-center ..and you know what they all say? We cannot make a copy(because of copy-write legislation)
bring the machine to us and will be restored as it was from factory.Can
you imagine that!!it cost more to send than fix it....Ciao all Claudio T.
Couldn't disagree with you more
by jatos - 3/17/07 2:09 PM In reply to: Sony or Dell by Powerslave15At current, I have 4 Toshiba's, one of which I am using at the moment. In my exp they are the best laptops around, and I have two Toshiba laptops before that. I very talented at breaking computers, yet Toshibas's seem to survive my use of them for a long time!
Dell is really the one you least touch. Wanna know why? Put into Google: "dell japan fire conference", or "dell battery recalls" or even "dell power adaptor recalls". Just to top it all off? Google "dell customer support". I very much doubt whether you will even touch Dell after seeing the results. I might add, I believe Dell batteries have been subject to at least three major recalls, 2 to my certain knowledge. I do not understand why so many people like Dell. They really are the worst make of the lot.
With Toshiba, My experience has been that customer support is excellent. I might add is operated from Japanese, not poorly trained staff from India! There is one model I know that is rather Ghastly, but that is only ONE model. On the whole they are REALLY built to last. I have yet to here off any incidents with overheating batteries/power adaptors on Toshibas.
As for the Sonys, from what I know they are from what I know good, but I have never used one myself. I have heard though, that are largely formed of Toshiba parts. Though I have verified this myself.
Hope this helps: Jamie
I forgot to say..
by jatos - 3/17/07 2:13 PM In reply to: Couldn't disagree with you more by jatosI also might add, reading some others posts, you probably find the more expensive (of any make) will be better, particuarly with Toshiba. They will have almost put more effort into designing the more expensive ones.
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