Windows Vista: Driver Blocked Due to Compatibility Issues
Driver Blocked Due to Compatibility Issues
by jmp137 - 2/8/07 9:09 AMMy new Vista program is possessed with a demon file that I cannot get rid of regardless of numerous attempts.
On start-up a window entitled “Program Compatibility Assistant” appears with the following message:
This driver is blocked due to compatibility issues.
The driver identified is: “Driver: Sonic Solutions DLA”
What is worse is that this window keeps popping up frequently as I attempt to work. (“Yes, I know you’re there; just leave me alone” is my response.)
I have tried to remove this offending driver through the Vista remove programs process without success. It apparently was installed by DELL on my computer at the factory along with other files associated with Sonic Solutions’ Roxio Creator – My DVD Combo.
I do not use the program.
Every time Vista loads, this annoying pop-up window appears with the message that the driver is blocked due to incompatibility issues. No help is available on line when one selects the “Check for solutions online” option. The answer given is that “Windows will notify you when solutions become available.” The first thought is that this solution will appear along about the time donkeys fly.
Is there a way to remove this file?
Thank you.
Driver Blocked Due to Compatibility Issues
by delthibodeaux - 2/9/07 7:52 AM In reply to: Driver Blocked Due to Compatibility Issues by jmp137I purchased Windows Vista Ultimate edition and am having the exact same problem on my Dell Desktop XPSGEN5. I can not remove the Roxio DLA no matter through the control panel add/remove program. I am not sure if I removed this before starting the upgrade to 32bit Vista.
However after I click cancel on both warnings about 5 or 10 times, it goes away. But it shows up again later.
I also have a problem with Media Center when I access Music and Music library, I get an error 80040155 about audio. I can play music with Media Player, iTunes, etc no problem. It also plays and records TV great. I use a Creative soundblaster Audigy 2 card and creative only has a beta driver at this time-Feb 9, 2007.
Cleaning registry
by delthibodeaux - 2/24/07 8:07 AM In reply to: Driver Blocked Due to Compatibility Issues by delthibodeauxIn trying to solve this problem by manually cleaning the registry. I used regedit to search for every entry of SONIC, ROXIO, and DLA. I used ctrl/F for searching and deleted all entries having to do with these that looked logical to me. Afterwards, the only improvement is that I only have to see the error 2 or 3 times at startup where I hit the x on the error windows.
Regarding the other error 80040155 in Windows Media Center music library problem mentioned, Microsoft gave me the solution as follows:
1. Click Start->All Programs->Accessories.
2. Right click Command Prompt and select "Run as administrator".
3. Click Continue when the User Account Control window appears.
4. Type the following command and press Enter:
regsvr32 wmp.dll
Then please restart the computer to test the issue.
Solved! Remove kb929427 update
by delthibodeaux - 2/24/07 8:30 AM In reply to: Cleaning registry by delthibodeauxThanks to whoever posted the solution to the compatibility assistant problem continually reporting on Sonic Solutions DLA driver.
As stated, I simply used control panel to uninstall update KB929427! Then clicked on shutdown. Then rebooted my computer and voila! No compatibility assistant errors!! Thank you thank you thank you.
Now I don't know what this KB929427 update was suppose to accomplish, so I hope I didn't remove a capability I needed.
Del
Microsoft information on KB929427
by glenn30 - 2/25/07 7:09 AM In reply to: Solved! Remove kb929427 update by delthibodeauxhttp://support.microsoft.com/kb/929427
It's installed on my machine without adverse effect as far as I know... however, that is not too far. 
Glenn
KB929427 reinstalled automatically
by delthibodeaux - 3/3/07 5:05 AM In reply to: Solved! Remove kb929427 update by delthibodeauxThe Roxio Sonic Solutions DLA problem went away for a little while. However, the success of removing this patch KB929427 lasted only until the next Microsoft automatic update which reinstalled it.
After editing the registry and removing all references with Roxio, Sonic, and DLA, now I only have to look at the blocked message and hit cancel 4 times.
Del
Really Solved Sonic Solutions DLA driver blocked
by delthibodeaux - 3/3/07 5:51 AM In reply to: KB929427 reinstalled automatically by delthibodeauxWell I didn't read all of the blog and found the solution just below me, the final solution to this problem for my Dell old XPS computer upgraded to Vista Ultimate. Roxio's solution for Dell computers worked for me and it involved installing Roxio Drag-to-Disc which is what DLA (Drive Letter Access) is all about. It the blocked messages stopped and I rebooted a couple of times to make sure. Sorry about all of my messages on this problem that may have hid the real solution at this link:
http://kb.roxio.com/content/kb/Creator/000131CR
Del
Really Solved Sonic Solutions DLA driver blocked
by speedy_stevie - 3/11/07 6:37 AM In reply to: Really Solved Sonic Solutions DLA driver blocked by delthibodeauxI'm on a new Dell Dimension E520, had the same issue, followed the patch from Roxio and can confirm it sovled the problem.
Thanks for the posting
by kwhenry - 3/12/07 4:38 PM In reply to: Really Solved Sonic Solutions DLA driver blocked by delthibodeauxHad the same problem when I installed Vista...your help with the solution was a great help!
That darn DLA Pop up
by Jeanie+1 - 3/15/07 11:27 AM In reply to: Really Solved Sonic Solutions DLA driver blocked by delthibodeauxI just used your link. Thanks so much It WORKED GREAT.
it works
by Akiba - 3/15/07 5:17 PM In reply to: Really Solved Sonic Solutions DLA driver blocked by delthibodeauxThis is any easy fix and it works. Thanks for posting it.
Sonic Solutions DLA
by Big_Bird63 - 3/16/07 4:15 PM In reply to: Really Solved Sonic Solutions DLA driver blocked by delthibodeauxDel, I am using a Dell Dimension E521 and it came from the factory with the Sonic problem. I tried the link and it worked fine. Thanks
Ken
DLA driver blocked
by piperdan - 3/18/07 3:45 AM In reply to: Really Solved Sonic Solutions DLA driver blocked by delthibodeauxThank you thank you thank you!!!! great site CNET!!
thanks!!
by ronquek - 3/19/07 3:16 AM In reply to: Really Solved Sonic Solutions DLA driver blocked by delthibodeauxThat link is really helpful!! thaanks guys
=)
Verify that link to Sonic Solutions DLA driver really works
by Tomcatdogy - 3/19/07 6:46 AM In reply to: Really Solved Sonic Solutions DLA driver blocked by delthibodeauxI am running a 4 day old Dell E521. I followed the link, did the install, and presto no more driver blocked message. "Thank You" to everyone involved in correcting this problem.
TLS.
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