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Community Newsletter: Q&A: 2/23/07 Is Windows Live OneCare all I need for security protection?
- 2/23/07 10:28 AM
2/23/07 Is Windows Live OneCare all I need for security protection?
by Lee Koo (ADMIN) - 2/23/07 10:28 AM
Question:
With all the new spyware and virus protection programs
and security systems out there, I thought I would try out the
new all-in-one system called "Windows Live OneCare." Now that
I installed it, do I still need all the other protection I
have such as (Spybot - Search & Destroy, Ad-Aware SE, and
SpywareBlaster)? I try to keep my computer clean and safe; I
hope I have the best installed. Can you have ever have too
much protection? Is Windows Live OneCare something I can
depend on solely for protecting my PC? If not, what would
other all-in-one security packages would you recommend?
Submitted by: James R.
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Answer:
James,
For what it's worth, spyware and viruses, while often lumped into one big category are, in fact, two ever so slightly different critters. It may seem like a matter of mincing words, but a virus, by definition, is something that causes harm to your computer--something that replaces program files, guaranteeing the virus runs every time you execute a program. Modern viruses tend to take over your computer to send out spam, launch denial of service attacks, and the like. They tend to make things run really, REALLY slow.
Spyware, on the other hand, by definition is a program that (as the name suggests) spies on you--it reads where you've visited on the Web, sending that information back to usually nefarious sources who use that information for whatever purpose.
Spyware's kissing cousin--adware--by definition, is a program that hijacks your Web browsing experience by serving up pop-up ads, redirecting you to Web sites that have nothing to do with where YOU want to go.
Now, here is where things get tricky. While Symantec, Trend Micro, McAfee, Panda, AVG and most of the other big name antivirus people will generally agree on what a virus is - there is NO 100% consensus on what is spyware or adware.
A few years ago, a number of companies tried creating a consortium of sorts to come up with a general agreement on what actually constitutes spyware and adware. When one of the more notorious companies that actually created (and may still be creating more) spy/adware actually was allowed to join this consortium, it was like the wolf was among the sheep and the whole project pretty much failed. The lesson learned from this: People can be bought and the road to hell is paved with good intentions.
As it is now, it never hurts to have multiple solutions - i.e. spyware and adware killers - installed. Why? Because we're still at step 1 - defining what IS and what ISN'T spyware/adware. What one application (AdAware, for instance) considers spyware/adware, another might let slide entirely while the other program may find offense at an application that the first totally ignores. And the third might find something that the other two completely missed.
As far as Windows Live OneCare goes - the jury's still out. Sure, Microsoft has invested plenty in creating the product, but like any version 1.0 product, there are bound to be issues.
But then again, nothing IS perfect. There have been few issues with Symantec products in the past year - and it's been around for years. I'm sure, if someone wanted to be really annoying, they could find vulnerability in a basic "Hello World" program to exploit.
So, for what it's worth, it's probably not a bad idea to keep AdAware, Spybot and the SpywareBlaster around and run them regularly! Ok.. So the three of them might suck up maybe 100 MB of your hard drive, but disk space is cheap. At any rate, it's cheap insurance that's free for the most part.
But the key thing to remember is to RUN them periodically - once a week, at least or at the first sign that your computer is doing something funny or starting to run slower than usual. These apps will do you absolutely NO good just sitting on your hard drive unless you USE them.
Submitted by: Pete Z. of Los Angeles, CA
Honorable mentions
by Lee Koo (ADMIN) - 2/23/07 1:04 PM
In reply to: 2/23/07 Is Windows Live OneCare all I need for security protection? by Lee Koo (ADMIN)
Answer:
Hi James,
the short answer to your question is "No, you absolutely cannot depend on Windows Live Onecare to protect your PC!" Look up the archives and blogs in CNET, Techrepublic, ZDNet, etc., and you will find several articles covering security exposures not picked up by Onecare. You will also find an informative article entitled "When is a firewall not a firewall? Answer - when it's Windows Vista firewall." and XP firewall is even worse, with no pretence to be two way. My advice to you is to uninstall Onecare and get some real protection. The one exception in their package is Windows Defender, the spyware scanner. This was originally written by Giant Software and was a very good product then. Microsoft inherited this quality when they bought the company. It does, perhaps unsurprisingly, ignore Microsoft products that might be regarded as spyware, such as Windows Genuine Advantage, etc. But definitely worth keeping.
My personal preference is ZoneAlarm Security Suite Version 7, about US $70 or so - see <www.zonelabs.com> where there is presently a $20 off special offer. Version 7 has only been released a little over a month, it's big advantage over Version 6 is that the previous anti-virus element from CA has been replaced with Kaspersky based anti-virus engine, generally regarded as the "Gold Standard" among anti-virus products. The VET definitions update every hour, on the hour, so you are always up to date. The only (minor) downside is that the weekly scheduled deep scan takes much longer than its predecessor, my 1.5 GHz Centrino laptop with an 80 GB HDD takes about 4 hours to scan. It does this in the background, so you can work alongside it, though disk access performance is impacted. Apart from the deep scan, the overhead on the system is minimal, much less than McAfee or Norton, for example. There is an industry strength anti-spyware element, along with anti-phishing protection and email and identity protection, as well as the strongest personal firewall around.
If you want to check it out, they offer a free 15 day evaluation, though the usefulness might be limited by its auto-learn mode. I don't think the evaluation version comes out of auto-learn mode. Essentially, the firewall has a "database" of known "good" and "bad" programs and on initial installation, it uses this database to "learn" your computer usage and set appropriate permissions. During this time, it operates in medium security mode. If you know what you want, you can override this to set your own level of protection. After 7-21 days, when it thinks it "knows" your usage pattern, it switches to Stealth mode and tightens the security settings.
There are other popular personal firewalls and integrated packages but I've never used them and I'm sure other members will explain what they do and what their benefits are.
McAfee and Norton also offer integrated suites and while they are more comprehensive than Onecare, they, particularly McAfee, are rather heavy on system resources.
If you prefer to use a cheaper solution, you can achieve a secure environment with free products, though they won't be an integrated suite. It can be argued that, in this way, you are getting the best of all worlds by mixing and matching the best individual products. If you want to try this approach, I'd suggest ZoneAlarm V7 Free Firewall, AVG or Avast anti-virus and Windows Defender active spyware scanner, with Ad-aware SE for weekly deep scans. Again, this is a personal preference and other contributors will have their own favourites.
Your second question, should you get rid of all your other spyware scanners, I'd say absolutely not. It's a well known characteristic of spyware that no one product finds all infections. You probably want only one active scanner but keep the others, or at least Ad-aware and Spybot S&D, for weekly scans. Spysweeper is an excellent product also but isn't free.
In summary, there is no such thing as a 100% secure economic consumer PC but with the with a suitable selection of the products available, you can build a sufficiently strong security fence to deter the ne'er-do-wells and persuade them to go play elsewhere. But don't forget your regular backups for your ultimate protection.
Good luck!
Submitted by: Sav. M. of the United Kingdom
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Answer:
Windows Live OneCare is just a minimal protection according to many analysts. Some do say that you may actually be better without it as it can lead you to a false sense of security.
Yes, you definitively still need your familiar set of protective programs and utilities. Start by a good firewall offering both inbound AND outbound filtering, if it also offers compartmental and change monitoring, all the better. There are some very good to excellent FREE offerings out there. Personally, I use Kerio personal firewall, free for personal domestic use (with periodic nags). That's your second line of defense, the first one been a healthy dose of paranoia and some common sense.
Your next line of defense is a good antivirus. Chose one that offers frequent definitions updates, daily if possible. Grisoft's AVG free happens to fill that spot very nicely.
Next, you need to protect yourself against spywares, adwares and various other pests. Those that you mentioned are real good at that task.
Personally, I would stay clear of those "all-in-one" solutions. WHY? If there is a breach affecting one component, it may well affect ALL individual components, leaving you completely defenseless. When you use individual applications from different developers, they all use different technology. If there is a flaw in one of them, it's extremely unlikely that it could also affect any one other application, leaving you with a shaken, but still mostly functional, security net. Also, those all-in-one will usually cost much more. Finally, you can build, for completely FREE, a better all around fortification for your computer that what you can buy from most leading security firms.
You can add another layer of protection: use a wired router between your computer and your modem. Any decent router comes with an integrated, hardware, inbound firewall, and good ones operate in stealth mode: all 65536 of your ports are acting as black holes to probes. A passing hacker won't see your computer(s) behind the router, and may not even be able to see that there is anything there if you have stealth mode.
Another good practice, is to put downloaded files in a quarantine folder for a few day. This way, if the file contains some brand new nasty code, you give time for your antivirus to receive the appropriate signature file and detect the threat.
Submitted by: Alain
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Answer:
Safety in numbers
I doubt if there will ever be a true all in one solution to the activities of online criminals and wreckers. Although some of the packages available are fairly comprehensive in nature, the task of meeting so many and varied threats is, in my opinion, best met by a number of separate defences. Personally I use Norton, Defender, SpyBot and a couple of others on a routine basis. I also like to keep an eye on the 'defence scene' through various sites including CNet. I believe that, provided you take sensible precautions, there's no need to get too paranoid about the dark side but I would also caution against an all eggs in one basket situation.
Submitted by: Peter C.
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Answer:
James - I started using WindowsLiveOneCare when it was still in beta. When Microsoft finally offered the finished product for a reduced price of $19.95 to the beta testers I bought it. What I liked most about the OneCare was the back-up feature. There are a lot of anti-virus and anti-spyware programs out there but I am not aware of them offering this feature. Not long after I purchased OneCare an icon in my taskbar came on saying that my firewall wasn't connected. I went to security and checked and the firewall was on. I couldn't get the icon to go away either. It was always flashing a red alert. The update feature also stopped working right. I contacted Microsoft support and they were very supportive but nothing they suggested I try worked. After uninstalling and reinstalling four times I gave up. Too bad, it wasn't a bad program when it was working. I do think there are a lot better anti-virus and anti-spyware programs available. And some of the best are free. After trying Norton, AVG, Ashampoo anti-virus, The Shield, and a couple of others, I now have Avast! on my computer. It is free and the best I have tried. It found a couple of Trojans in my system restore that no other program had found. It also found some malware that was missed by these programs.
You can never be too safe. Even if you have the OneCare I would suggest you back it up with a few others. I have ZoneAlarm Pro firewall (although you can get it free and it is great), spywareblaster, Ad-Aware SE, WinPatrol (great little program that is offered free), and Trend Micro Anti-spyware on my computer right now. I have used the Windows Defender and it is a good program but with my WinPatrol I didn't need it. I have also used the Spybot Search and Destroy another good program. After trying a lot of different programs I have settled on the ones I now have because they do a great job and none of them bog down my computer. I have also found that these products have a good support system which is important to me. Good luck.
Submitted by: Anita T.
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Answer:
Concerning the all-in-one protection for PC:
From my use of Windows Live security suite, I found it to be lightweight in its results. I was able to go back with other applications and find a great deal overlooked and left behind in my PC. It is best to not run a variety of the same type of security app - they will compete with each other potentially cancelling their effectiveness, or even locking up.
For over two years I have been running ZoneAlarm (the free version), Computer Associates EZ Anti-virus and System Mechanic. I am constantly on the Internet using a broadband connection with many online services for my business including banking. I buy, sell and shop regularly on the Net, along with downloading free apps, articles and more.
Once set up, these three tools are relatively easy to use and maintain. I have had no security problems at all. My e-mail delivers directly through Outlook Express, and CA EZ Anti-virus zaps anything that tries to get in (usually their first year of service is free). Get the EZ Anti-virus, not the security suite. Get the ZoneAlarm free, I bought the full firewall package - but uninstalled it and went back to the free version due to restriction hassles. Initially you have to respond to a lot of alerts for your applications that require Internet access, but that will soon subside once you have checked and allowed them access. After you get ZoneAlarm, you will likely be offered a discount on purchasing System Mechanic - which I use for their anti-spyware; registry back-up & defrag; system file & Internet privacy clean-up; and system memory optimization. Stay away from the automated clean up and optimization functions on the main screen (I have repeatedly had them 'clean up' important settings files and preferences for some of my applications). There are a few initial set up details to keep things simple, and to minimize these apps running in the background and trying to 'phone home'.
I use graphic development software, music studio software and web design applications that require my memory to be free. Most security applications (like Norton) tie into too much of your system and slow everything down. These three apps have afforded me the best use of my system's memory while giving me a secure, clean, fast PC environment for on and off the Net.
Just for the record, I am a relatively lazy person who looks for the easiest way to get something done effectively; hate conundrums with my software; and rely heavily upon my applications to get my work done for me. I don't like fiddling with tools anymore than I have to. These apps listed above have worked well, keeping my PC life safe and simple.
'Nuff said.
Submitted by: GC
All in one solution
by toady769 - 2/23/07 5:38 PM In reply to: Honorable mentions by Lee Koo (ADMIN)
Hi, For years I have run multi programs to try to rid the system of nasties, anything marked microsoft I do not trust, only today an auto update put me and thousands of dial up users in Australia ofline, there is one product that catches most things it is called Bit Defender, try thier online scanner it really opened my eyes.
Another All-in-One Solution
by EBChasSC - 2/23/07 9:50 PM In reply to: All in one solution by toady769After using McAfee on several computers for years and having some generally bad experiences with Norton which came installed on several computers, I switched to Panda Platinum Security Suite on the advice of a friend who owns a small computer business locally. It was the program that he eventually started putting on computers he sold.
With it the computers seem to run faster since it is supposed to have less overhead and it generally updates several times a day. I'm embarrassed to say that on initial installation, it has picked up over 100 spyware programs left on certain computers which had a subscription to McAfee installed on them.
I've only had one problem with it in which it was actually too vigorous in protecting a computer. It blocked continuous downloading of real time data from Yahoo Market Tracker. This may be due to Yahoo's tendency to slip spyware in with their products. I haven't had any problems with the TD Ameritrade real time data. I e-mailed their tech support and surprisingly got a fairly rapid response and exchanged e-mails with them to work out the problem. Can you believe it ... coherent Tech support that actually responds to a customer? Now, I did try exhaustively to resolve the problem before contacting them and I think they appreciated that.
I don't know how Panda compares to some of the better programs that some people seem to praise, but I think it worth consideration in comparison to other products. I don't think I've ever seen it mentioned on this site. Personally, I know it's a lot better than Norton or McAfee. McAfee puts spyware on your computer and doesn't disinfect or block its "business partners". Also, the most recent version of McAfee makes it very difficult to impossible to share network connections with networked computers that don't have McAfee installed.
The current version of Panda can be installed on three computers per license which, I think, also makes it a value at around $70-$80 for a yearly subscription.
I'd be interested in knowing how others think it compares to more recognizable products.
Been there done that
by leviellard - 2/27/07 4:42 PM In reply to: Another All-in-One Solution by EBChasSCFirst let me deal with Panda. Their support is awful. I imagine that they have a very slim support team here in the US. And, in regard to their product offering, not only have they never caught anything in any of the scans I've run, but their CD came loaded with the Win32.CTX virus (a very nasty beast that required I reformat my drive and reinstall all applications). Their answer was that they include some viruses in their program for comparison purposes. What an unbelievably lame response. The virus was on their CD. Fortunately (and this is a small comfort relative to the heartache I went through with this virus), I had recently installed Avast, which picked up the CTX virus and several trojans since. After trying numerous products including: Bit Defender, Norton, McAfee, AVG, Kaspersky, etc. I'd have to say Avast is tops.
In addition to my bugaboo about Panda, they have the nerve to charge for their Antispywatre Scanner, which does actually work quite well. But if you buy a suite, you'd think they'd put their best products in that suite. Not with Panda. They keep it out so as to get additional revenues from the scanner.
On the subject of scanners, Trend Micro's Housecall is a good product (and free as well), which catches spyware that others don't.
I've become paranoid about security because rebuilding your computer from scratch is not something you want to do, ever, so I run several spyware programs, all of which pick up on different aspects of spyware. These include AdAware Pro, Spybot S&D, SpywareBlaster, SpySweeper and Spyware Doctor. Maybe I've gone overboard, but you certainly don't want to be caught with your pants down and have some intruder stealing your valuables.
I also run Norton Suite, but have found their firewall to be lacking and so will be looking to replace that component.
And coming back to anti-virus programs, I keep all the good ones on my system, and acttivate and deactivate each one separately to ensure nothing slips by: my primary program is Avast (which is free and I've found to be the best), but I also have AVG, Bit Defender and NOD32 in reserve.
Finally, one point on support which has been mentioned in several responses. I have System Mechanic Pro installed. It comes with Anti-Virus and Firewall protection, but their support sucks beyond belief, and so I've disabled these two components-not because they're bad, but because Iolo just doesn't staff their support with more than a handful of incompetent slobs who never respond to support queries. Iolo thinks that giving you back references to their knowledgebase is enough support, which it isn't of course! They search on individual words in your request rather than the concept you are questioning and if you don't like their response from the knowledgebase, they give you the opportunity to say so, but then never respond to your issue. Just try calling them and you'll know what the definition of rotton support really is!
In summary, stay away from Panda and Iolo because of support issues. Use an umbrella suite, something like Zone Alarm or Norton, but don't rely on these exclusively. Load up on the good anti-spyware programs mentioned and have several antivirus programs as backup, that you can run individually (by uninstalling and reinstalling), but use a good base anti-virus product like Avast or AVG. Finally, get a good firewall (zone Alarm seems to get high marks from everyone, but there are others), and if you have more than 1 PC running through a router, make sure the router is safeguarded with strong password protection.
Be prepared to have your computer indisposed for at least 10 hours per week, otherwise it'll be just a matter of time before you're tring to recover from some infection that has no antibiotic.
Too much a load for too litle knowledge
by trialmanager - 2/24/07 4:11 AM In reply to: Honorable mentions by Lee Koo (ADMIN)
The question is a good one, because I suspect that, among us, maybe one in a million really understands the guts of a PC AND of the good or bad health of the system running.
That said, I'm an ignorant. Sorry. Nonetheless, as you all do, I need to survive and keep my main PC alive, a Dell Latitude D400 laptop with 1,024 of RAM and about 40 GB of HD. That's right, I wrote "main". Because I also bought and own a very slow and junky desktop. What for? You guessed it. To test what everyone says about this and that. To filter what is ignorance from knowledge. To filter what is stealh marketing in the "friendly" recomendations from the true value and service delivered by the product.
How do I do it? Well, I charge my junck PC against the red sites in the McAffee (free) Site Advisor. Usually I look for the really mean code cracking guys. I donwload everything and run everything. So far, so ... bad. The results were not so good. What one product blocks, the others blocks too. What one doesn't, the others don't. In the end, I wash everything (no, I don't put the PC guts in the dishwasher machine - thoug ...), by restoring the system to the previous (clean) condition.
Nonetheless, I learnt something.
To use Firefox, instead of IE, and always deleting all the private data and cookies after each session. To keep my Symantec antivírus NT Client I inherited from my previous employer, which I now update manually.
To run overnight scans of spyware (Lavasoft Personal (free) Edittion, SpyBot search and Destroy, also free), to get rid of tracking cookies and know what the Trial WL One Care is doing (in fact, it disabled the Windows firewall without any previous notice, not to mention other disabled system variables).
To not accept google, incredimail and other sporty and free offers.
And to avoid, by all means, following unknown links, even if they have been made available to you by your friends. I do test them first with the junk PC, if I'm really curious about them.
If you do not have important information in your PC, then you may treat it as I do with my junk one and restore it after each session.
One Care Doesn't care
by twitch0201 - 2/24/07 7:25 AM In reply to: Honorable mentions by Lee Koo (ADMIN)
I purchased OneCare over a year ago and I thought it to be a good thing. Then I found myself looking at a OneCare alert about a virus that had infected my system. I ran my scanner and Onecare found the file but was unable to quarantine, repair it, or delete it. I was at a loss. Could the great engineers at Microsoft create something that doesn't work? I then grabbed the disk that came with my mobo which had Norton 2005 on it and installed it. First time through Norton scanned my system and found the infected files and either cleaned or killed them. The ONLY useful features in the whole program are the back up and tune up features because virus,adware, and spyware protection. The protection aspect is not up to par with the rest of the companies that have similar software. I actually wrote to Microsoft and suggested the maybe take a few notes from the folk over a Symantec.
Other additional advice from our members
by Lee Koo (ADMIN) - 2/23/07 1:05 PM
In reply to: 2/23/07 Is Windows Live OneCare all I need for security protection? by Lee Koo (ADMIN)
Answer:
A number of software companies have developed all in one protection packages, one care from Microsoft is similar to all of these yet it has some subtle differences. As far as protection is concerned one care is as good as many others it consists of a firewall which blocks both incoming and outgoing connections an anti virus tool & a spyware tool. The main difference between one care and other software packages is that one care also has a system which backs up your system should a disaster occur.
As far as protection is concerned all programs have strengths and weakness, one care in this respect is no better or worse than any others. Some would argue that Norton, or Zonealarm etc were better and no doubt in one area or another they may have better functionality. This is simply due to the way these software packages are developed and in most instances these all in one systems are based on a collection of different components developed separately by a number of vendors who then license the technology to say Norton who then incorporate into their own protection system.
As far as relying on one care as your sole system, you would be fine as long as you remember to keep your computer updated with the latest updates, don’t open bogus e-mails and simply be internet savvy. And while it would not hurt to have a second spyware tool it would not be imperative.
While I have used one care (as part of the beta testing team) I went back to Zonealarm, only because I was used to its interface and use Firefox as my browser, which helps in protection. So if you like the interface simply use it.
Submitted by: Phil
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In response to James R question on security I would answer "never trust one program to do it all!!"
My advice to James would be you still need a number of things but they need not cost a bundle. For more than 2 years now my PC is protected with free programs.
1) you need an anti-virus that updates daily;I have avast and it is serving me well, it does warn me when there is a virus threat.
2) if you have windows xp by all means install the fire wall
3) I have also downloaded a profram called hitman pro which is a compiation of free programs such as Spybot, Adaware and others. The beauty of this program is that it runs all of them in an automated way, removes all threats and closes your PC when its done. So I run it once a week when I am finished working and no longer need my PC
4) Finally, don't forget your plain old common sense when you go on the internet, just as there are areas in all towns you better avoid alone at night, there are website you better leave alone. If you are new to the internet download MacAfee site advisor and install it. As long as the button is green you are in a relative safe neighborhood, if the colour changes you better get the hell out of there.
Good luck
Submitted by: Willy D.
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Well James,
It really depends on your system, particularly regarding your RAM memory and disk space. As you are using Ad-Aware SE in your system i.e. your system is Win2K or above, this should not be a problem.
It is best to use a broadband connection. A modem dial-up may slow down your connection. .
Another concern could be conflicts. You may have to configure Windows Live One Care to avoid scanning the Ad-Aware, Spybot and SpywareBlaster databases or upgrade folders and/or vice versa.
The hackers and virus programmers usually, not always,but usually write viruses to attack Windows software and operating systems, so don't uninstall your other programs. Just carry on updating them regularly.
If there are any problems with OneCare then either disable it and wait for an upgrade and install that instead or uninstall it altogether. Judging by the user reviews this product is not pulling up any trees. ZoneAlarm is a very good filtering software which is freely available. Sunbelt Kerio Personal Firewall 4.3.635 has just come out and looks well worth a try.
If you are going to try a few new applications, try them out one at a time to check for compatibility. That way, if there is a problem, you know the last installed application is causing the problem.
So, to clarify, you can use as many Firewalls, Spyware/Popup Killers and Anti-Virus softwares as you wish as long as there are no conflicts,
plenty of disk space and enough RAM to do these jobs simultaneously. The old saying is, 'The more locks, the weaker the door.' In this case
Win2K, XP and Vista are strong enough doors.
Regards,
Submitted by: André D. of Ilford, Essex, UK
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Windows Live OneCare only checks your PC when you run it. You still need something that continually checks all in coming and out going traffic to and from your PC. There is value in having several spyware programs continually running, although your PC will run slightly slower. I use The MacAfee suite which provides a firewall and spyware protection. It will not allow passage of incoming or outgoing packets on a given port without your permission. It issues a warning, identifies the packet, allows you to trace the source of the packet, and allows you to block it. It is also free if you have an MSN account (just click the safety icon). It is the best package that I have reviewed and used. I use Windows Live OneCare together with the MacAfee suite and I find it is the ideal combination.
Submitted by: Elliot H.
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install as much protection software as you need to feel safe in your own mind , But the more you install the more you may slow your computer .
if you have more than one anti spyware , dont let them all run automatically this will really effect the performance of your computer (ie Slow it down).
the other drawback to more than one is the maintenence time when you will need
youycan always remove the one you dont need when you feel more comfortable with a individuel anti spyware product
Submitted by: steve l
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Windows live One Care is not something i would depend on at least after my experience with it.
Although it was a few months ago windows live care almost destroyed my system, however i will give Microsoft some credit as the person i was in contact with helped me resolve the problem completely.
I don't use automatic updates i check for them when im good and ready, and one day i saw the advert on Microsoft's site about Windows Live One care, it seemed perfect, so i downloaded it. At first it worked great, though i found the setting in some areas to be quite complex. I mean a free package that was a complete security center, what could be better, right?
Well after a few restarts of my system it began to run sluggishly, and since this was my only new download, i decided it must be where the problem lay, so in checking task manager i saw it was using a huge amount of system resources, so i decided it best to remove it from my system. Problem was the uninstall failed, so after a few attempts in system restore and still being unable to remove it i got in contact with Microsoft, and was directed to remove it component at a time, along with an extra uninstall utility i received with the email. Although a lengthy process this worked, and i was able to remove all traces of it, also run my trusty tuneup utilities program to make sure everything was gone.
My system i tried this one was my laptop, but my laptop is nothing to look down upon. Its an Asus A6KM, with a 1.8 Turion processor, 1gb RAM, 80GB HDD, and Nvidia GeForce 7300 256 graphics card, so when i bought this almost a year ago it was pretty good, now a little less with duel core versions being out but still can handle anything you throw at it. The point being my system specs were more than enough to handle Windows Live One Care.
I now leave my security to trusted and proven programs, NOD32 for anti-virus which i have had on my main pc for about 3 years now without problems about
6 months on my laptop. Spyware protection on my laptop is from both ad-aware from Lavasoft the free edition with i install to any system i get, and Spyware Doctor which i got for £10 from Netto. As a back up i use Avast 4 free edition for virus scanning.
You asked can you have too much security and it is a good question, most tend to use different scanning engines and definitions so you cannot always assume they will find the same problems, and having a second solution helps in identifying false positives. When not paying attention Spyware Doctor removed like 90% of NOD32, by the time the next updates were out NOD32 was no longer identified as a problem. One thing i will say is don't go overboard if try to use too many programs you will either spend your life scanning your computer or find that your computer has ground to a halt due to the demand on resources. If you want to use extra programs make sure your computer has the resources to handle it and secondly i would advice only using one program with progressive scanning by this i mean only one program in each category that scans and protects your computer in the background.
You can usually simply block the second from loading in any start up manager, i use tuneup utilities.
I would say having more than 2 anti-virus programs, and more than 2 anti-spyware programs installed is more than you need, if you truly need more than that try looking for ones you can run from a pendrive like Clam and i have heard AntiVir works as well. If you don't download a lot using P2P clients or a torrent network and don't access risky sites, then your less likely to need excessive security. Browsing smart and safe will keep you well enough protected.
Submitted by: Jason
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I signed up for Windows Live Onecare 90 day trial offer a couple of weeks ago. I noticed immediately that there was no spam blocker or e-mail security. I wanted to be sure I didn't over look anything so I tried customer service. It was tough finding where to direct a question. The program of course wanted to direct me to FAQ. And of course FAQ did not have my question listed. I finally found customer service and when I did it alerted me to say" "if you were an actual member there are a limited number of questions included". Since I was in trial, I was allowed to ask. My question was clear, concise but the answer was not. I replied to their incomplete answer, "thank you however, you did not answer my question". "My question still stands, does Windows Live Onecare include a spam blocker or e-mail security"? The second answer I received said, "No, at this time I am sorry to inform you that it does not". However, we are still working on additions and imporovements and my feedback was appreciated.
To answer the other question whether you still need additional programs to combat spyware and new threats. The answer is yes. All programs are different,. Eventhough one touts to do it all, it cannot. It was kind of funny reading your question because the spyware and antivius programs you mentioned are the exact ones on my laptop today. I found WIndows Live Onecare did an outstanding job of finding problems but my other programs found some they missed.
Submitted by: Tim S.
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Hi James
While Microsoft does an adequate job at operating systems and an Office suite, I find that their attempts to have a finger in every pie spreads their abilities too far. In most cases third party vendors do a better job at just about everything else. Accirding to reviews I have read Windows One Care is an adequate antivirus and firewall but its antispyware has some major problems and it has no antispam, which these days is a bigger problem than viruses and included in most security suites.
It cannot be installed in safe mode, which means that if your system is already infected you may not even be able to install the program to clean the computer up. I am not sure if it can run in safe mode if already installed and I usually find safe mode is the best way to go for most persistent malware. In my experience the best way to keep a system clean is to use an antispam program (I use Mailwasher) and Mozillas Firefox for browsing (though most non Microsoft browsers will do) and that prevents most malware from ever getting on my system in the first place. I have antivirus software just in case (AVG) and occasionally run spybot and adaware, but I have not had any significant malware for years, virus or otherwise. If you are relying on a Microsoft product to protect you against deficiencies in other Microsoft products I think you are putting all your eggs in one basket and I would not let go of the other antispyware products anytime soon. Reviews I have read say that it only picks up between a third and a half of those.
If you want to go the full security suite option then windowssecrets.com recommends the ZoneAlarm suite and it includes firewall, antivirus, antispam, antispyware and kernel protection. http://www.windowssecrets.com/reviews/security-baseline/. Pcmag also give ZoneAlarm their highest rating though their member ratings put Kaspersky first, Windows OneCare was second last http://www.pcmag.com/article2/0,1895,2031667,00.asp.
Curious at why you chose OneCare in the first place to solve all your needs? sinve you must be savvy enough to have previously used some of the alternatives before.
My advice? be careful.
Submitted by: Michael F. of Australia
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I use Windows Live OneCare, the free version available on the WL toolbar, I haven't downloaded the 30 day free trial one. I was advised by my tech expert son to have a secondary spyware programme, by far the best I have found is Ad-Aware SE.
I don't think one can ever have too much PC protection in this day and age! The only issue is compatiblility, such as Virus scanner clashes etc. But it's easy to see if they're working in harmony using Event Viewer and Help and support center.
The best in my opinion is the Norton all-in-one, Internet Security 2007 anti-virus/firewall/anti-spyware package. http://www.download.com/Norton-Internet-Security/3000-8022_4-10592552.html?tag=lst-0-2 or the Norton link: http://www.symantec.com/home_homeoffice/products/overview.jsp?pcid=is&pvid=nis2007 - free trials available.
Submitted by: Helen Q.
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Hello,
I am currently using "One Care" with Vista RC2 and it has found some obscure mallware programs that were in my downloaded shareware files such as the KGB key- logger and a URL generator that I picked up while examining an old hard drive.
I beta tested "One Care" approx 1 1/2 years to 2 years ago and even then my only problem with it was that it was slow while backing up data to an external hard drive.
Currently, One Care disables the Windows Firewall and Windows Defender.
One Carealso prevents my McAfee anti virus from becoming active. I'll try running Adaware and
SpyBot Search and Destroy if One Care allows it to install. I have a copy of Spyware Doctor on one of my XP machines that I could scan this dual core PC to check for One Care's thoroughness, but Vista does not allow much of the older security software to install.
One Care is much faster than in its early days, and I have never had any malware enter my PC through the internet.
Sincerely,
Submitted by: Edward P
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As it has happened already in the past, Microsoft usually bluffs about something they just created from others' ideas. Their products almost always don't keep up their promises. Even worse, they would like (and they are trying!) to erase all the competitors they have, just to make that "We are the kings of the world" horrible statement come true. So if I were you, I would keep those 3rd. parties' software in my computer. We will surely hear tomorrow that someone somewhere has discovered some bugs in Microsoft software, and you will want to grasp your own hair! I have found out that most times 3rd parties software has many more features and abilities, which confirms that Microsoft is a just a part of our world, but never our entire world.
P.S. I must make it clear that I am not an anti-Microsoft guy. No matter how it hurts, we must acknowledge those Microsoft people's contribution to the world. I really believe that Bill Gates is a great guy, but his company, by its own nature, has become uncomfortably voracious.
Submitted by: Javier M.
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Well, to answer your question. it would be wise to tell you something. Many people have their own opinions on this subject. Some people like the Norton software, while others prefer avg or another free anti-virus software. I think you just want some peace of mind in software so that you can use your computer while still having fun. Yes, Windows One live care would be sufficient enough for you and most everyone else. Just still remember, to be safe on the internet. Also, no anti-virus software is perfect. to help on go to http://www.siteadvisor.com for more protection.
Submitted by: Patrick S.
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Its always best to protect your computer, but it should not go in both extremes, whether Too much protected (which sometimes can be annoying) or Too little protected.
Better to get a good software,which contains almost all the other programs you install for Security.
The Best Package is BITDEFENDER 10, It has a ANTI-VIRUS,Trogran and Spyware Remover plus a Firewall which is extremely good and user friendly !
Hope this helps until next time !
Thanks
Submitted by: Sadiq K.
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I don't use an all in one program myself but it seems to me it's simple to see which additional applications you need and which you don't. Run a scan with your main application, then run one with one of the 'additional' ones. Does it catch anything the main application missed? Then keep it. If, after a few times over a period of time, the secondary application doesn't catch anything, it's redundant - trash it.
Do this for each application until you come up with the best mix for you.
Submitted by: Tom I.
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Hello James R.
Well, I don't really recommend using Microsoft's Windows One Care.
But you can use it untill the subscription ends. I'm using Panda Platinum Internet Security 2007.
This product consists of anti-virus, anti-phishing and anti-spyware detection.
It also has TruPrevent Technologies , which is a heuristic scan method that scans your computer in the background.
So when you , for example, download a file or an e-mail with a virus in it , it will automatically block it.
Additional anti-spyware programs offer more protection against spyware.
You can install Ad-Aware SE Personal, Spybot Search & Destroy and/or Windows Defender ( I don't use the last one : Windows Defender ).
But there are some programs that I really recommend installing and those prevent the download and installation of spyware programs :
- SpywareGuard
- SpywareBlaster
Those programs can be downloaded from http://www.javacoolsoftware.com
"Common sense" is probably the best defence against spyware, haha.
Sincerely yours,
Submitted by: Pcfreakske2000
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I would suggest that you keep all of your present spyware, and use them in addition to the Windows Care software.
I tried this Windows Live Care a few months ago, and was not overly impressed. Yes, it does help to keep your computer running fairly sweetly, but that is about its limit.
In addition to the software listed, Spybot, Search and Destroy, Ad-Aware SE, and Spywareblaster, I would add CC cleaner, Advance Windows Care by iolo systems, but do disable the speed part of this programme. This is supposed to increase your internet connection, but causes some conflicts with Windows XP, and it is best to use XPs built in "find and fix errors" to keep you up to decent speed.
When you decide to get rid of Windows Live Care, and you will, I suggest you download Comodo Firewall Pro, Comodo Anti virus, and Comod0 Anti Spam. Three excellent programmes, and they do not conflict with your other spyware, CC cleaner, and Advance Windows care, and, being a "ticht" Scot, they are all free!
Submitted by: Sam R. of Scotland, United Kingdom,
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James R.: Can you have too much protection? Yes. All virus programs operate on one of two basic platforms. If either of these platforms or Operating Systems attempts to run at the same time as the other protection programs on your computer the system locks up because the processor’s capacity will go to 100 percent which means it can’t do anything more than run the protection programs. The way out is to hit the reset button and go to Control Panel – Add/Remove programs-and remove one of the virus or spyware programs, or while booting up, right click on the tray icon of the antivirus program and left click on “disable”.
My experience with “Microsofts ® Live One is that it operates too slow in scanning for viruses. AGI puts out a better antivirus program and it is FREE. Just Google ® for AGI. The important thing to remember is that all antivirus programs and spyware depend on up to date definitions. The Live One has NOT had all the problems worked out because, if you back up music formats to a DVD, it makes 2 backups of everything and if you don’t specificially request it to back up music licenses, your backed up music won’t play anyway.
In my opinion, Computer Associates has the best spyware available on the retail market………BUT, you have to renew the license every year, otherwise, the program automatically becomes deactivated.
Last but not least, anything that you permit on your computer, especially e-mail, should be scanned by your IP provider’s SMTP server. Otherwise, when you open up the email, you have defeated your anti-virus and anti-spy program. That is, by opening up the e-mail or any download, you are instructing your protection programs to not respond to any potential threat. If there is a threat, the only way to remove it is by scanning immediately or formatting your hard drive. The Computer Associates program will remove Trojan Horses and is fairly reasonable in cost. Hope this helps.
Submitted by: Wilson B.
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I don't know if I have THE answer but I have an answer. I purchased Windows OneCare Live in September 2006. I absolutely love it! I only had one little problem with it during an automatic update. A 'glitch' MicroSoft techs called it. In any event, the MicroSoft Support Techs were excellent. They were patient, polite, and knowledgeable. After my initial online contact for HELP - they responded immediately by e-mail then by chat. They even called me on the telephone from somewhere in Indonesia for follow-up! Now that is service with a smile.
As for Ad-Adware SE, somehow I already have that on my PC. I recently downloaded Spybot from CNET.....no problems so far. I almost forgot - Yahoo! also provides me with Norton Spyware on my toolbar. Personally, I feel that is enough 'protection' on my PC.
Submitted by: Crayola 1
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Here goes my suggestion James,
I have tried lots of antivirus programs, a couple of firewalls and several anti spyware programs. Two of the main reasons we need these programs is because there are a whole bunch of mental people out there who like to distress others and create a virtual world more nasty than the real one, and there are those amongst them who feel they can justify their anti social behaviour by blaming microsoft for everything. Hence microsoft is a target and I avoid using their antivirus/firewall software as a result. This doesn't mean It isn't any good, it's very good with the power and intelligence of microsoft behind it but it will be the target of the mental hackers forever.
I am currently running Zonealarm security suite which is a good firewall and excellent antivus and an ok spyware tool. It has some cool other features too such as parental control and junk email filter. I would recommend it to anyone. Computer Associates (CA) have an identical product. Essentially the product is the zonealarm firewall and CA's antivirus which claims 100% virus detection rate.
The other systems I have tried include McAfee (which was quite good) Norton (biggest nightmare ever) and Avast which worked ok at first then had trouble similar to norton. I have also tried some freeware programs and I have to say that's where some of the best products are. AVG had an easy interface but the best detection and least hassle I found was with a program call Antivir (the personal edition is free). I found i can run this program in addition to others ( a big no no for most antivirus programs) with no detriment to system performance, and it found several virus's all the others left behind.
For anti spyware, once again there are several but my favourite is Spybot SD. It has won several magazine awards and works really well. If you are happy with microsofts security package then just keep this as an extra precaution.
Hopefully our software providers won't get too big and complacent and remain reliable until they find all the mentals and lock them up.
Regards
Daniel
Submitted by:
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Personally i wouldnt bother with it, if you go to WINDOWS LIVE FORUMS, you ll read all the problems people are experiencing at the moment with it, Id keep with what you already have until things settle down with it.
Submitted by: Magz
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James,
McAfee's Security Center suite came bundled with my Windows XP Home Edition on a Dell Dimension C521, and it seems to do a very good job of providing virus protection, spam diversion, and a firewall, as well as being able to clean up all the junk left after an Internet session. The Windows XP security utilities run as well in the background. However, I also have two anti-spyware/adware programs (Ad-Aware SE Personal and XoftSpySE) and two registry cleaners (RegCure and Registry Patrol), along with and and automatic anti-phishing utility from Symantec for my banking website. All of them update either automatically or with a simple button click. In this day and age, I don't think you can have too much security, but the techies will be able to tell you if any of these kinds of programs slow your computer or your Internet experience too much to be worth it.
Submitted by: Bob B.
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Me personally , I think all this security for a p.c is a rip off by the big firms to get custom by scare-mongering. I'm a realist though and sure some people do get attacks online but no-where the scale publicised and on top of that if a hacker want to get in he will. Mcafee or norton won't stop him and so the freeware versions of AVG or Avast are just as good . Why pay £50 for nothing, as for one care I tried it out and sure it does its job but it also get right in your system and the back -up it offers can't be re-installed without the onecare programme. So if you back-up using one care youv'e no choice but to stick with it . Not a good deal. Anyway thats my thoughts , stick to freeware AVG.
Submitted by: Neil J.
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Well the best way to keep your pc clean if you only realy want one protection program is to get hold of cyberdefender to block all unwanted spam, viruses, molitious software, spy ware and built in fire walls it would keep itself up to date and if set correctly it would scan automaticaly when you start up your pc for maximum protection. For smooth running it would be recomended that you do the necessary updates to you operating system through microsoft. The only other thing you need on your Pc would be a registry cleaner to clean up all uninstalled programs every once in a while.
kind regards
Submitted by: Peter G.
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Try System 7 Mechanic Professional by Iolo Technologies. One software that does it all and more. It works!
Submitted by: Bob P.
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I have had Windows live one care since 06/06 I had also downloaded windows defender (free program) spyware program that works integrally with One Care. I also have retained Spybot search and Destroy, as well as Spyware Blaster. Whenever I run Spybot I never show any problems. I also on occasion run Windows Live Safety Scanner, which never shows problems, That scanner does other tasks, ie. Registry cleaner, disk defrag.,etc. so I run it for those reasons primarily. From my personal experience Windows live One Care and Windows Defender have been sufficient for me and quite a bit of web surfing.
Submitted by: Nana
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A lot of different testing companies have concluded that no one anti-virus or anti-spyware program will stop everything. I was paying for these programs, as well as downloading various free programs, such as the excellent ones you were using.
I only had one anti-virus and one anti-spyware program running in the bgackground, but I would run all of them at least once a week. I finally realized that I didn't need to pay for them anymore, especially since I do not store credit card numbers, bank account numbers, etc., ANYWHERE on my computer.
I have AVG anti-virus and Windows Defender running in the background. I run Avast and ClamWin once a week for viruses, and I run Spybot and Ad-Aware once a week for spyware.
In over a year, ClamWin caught one Trojan that AVG missed. I feel that I have all the security I need.
Hope this helps,
Submitted by: Vincent M.
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No security system is entirely foolproof. You pays your money and you takes your chances. I've tried a number of security systems, but still found my computer so full of viruses and other contaminates that the operating system had to be purged and reinstalled.
The best advise that I got concerning security was from an IT person who said be careful what you download. If you have any doubts about the source of the download, then don't download because downloading is the best way to introduce contaminates in to your computer and, once in, no security system will be able to deal with them since security systems are meant to keep contaminates out not deal with them once there in.
Submitted by: Roy W. of Vancouver, British Columbia
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In answer to your question; I believe you should always have a back up program that can verify and check that your main program is doing its job; no one program can get rid of everything or is designed to check for everything, therefore it's a best bet to be safe and have that second program, even if you ran it just once a week it may catch something the other has not..good luck
Submitted by: Bruce
microsoft Live One Care
by alkram - 2/23/07 1:56 PM In reply to: Other additional advice from our members by Lee Koo (ADMIN)
I have 3 computers using this software for close to a year. Previously I used Symantec and Norton, and have always has some problem with upgrading or fully removing their products. Their technical support and waiting times are ridiculous.
One care is easy to use, had no problem installing, but you should remove your old protective software prior to installing and restarting your computer.
I like the fact that is removes old files, does a complete defrag when i am sleeping, and keeps my machines pretty much clean. It updates automatically and I love the way it always tells me everything is up to date.
Since it does require active matrix upon installation, please realize that is you have any pirated software, it could fine it. I do not, so i was not concerned
So, i love it, it is easy to install and use and in my experience who do i can to protect my computer is the same company that developed the systme, knows the flaw and helps to protect me
Vista and OneCare
by brianwolters - 2/23/07 2:33 PM In reply to: microsoft Live One Care by alkramI've been using OneCare for nearly a year now and while 1.0 had issues, 1.5 is running good...however, I am using Vista with 1.5 now...while it works, I have had my first ever situation where someone has found my debit card through lack of security in the browser, bad site or firewall issue..not sure if it is Vista, I.E. 7 or not but this has never happened until I was on 1.5 and Vista...
I agree
by Ed-duh-win - 2/23/07 3:32 PM In reply to: microsoft Live One Care by alkramI agree with you. I run OneCare on XP and its been working flawlessly. Norton was good but I like OneCare a lot more.
"I agree with you. I run OneCare on XP and its been working
by Sid Gibson - 2/25/07 2:42 PM In reply to: I agree by Ed-duh-winThe subject is the author's quote. I want to say the same thing, but how do I know if it's working any better than another suite. The pundits call it a "lite version" of the real thing, whatever that is. I use it because it's so easy to install. Use it on a Vista Desktop and a XP Laptop and it doesn't nag me to death as much as many of the others have. I took the big plunge and installed the ZoneAlarm Z100G Security Router with active firewall and antivirus protection before anything reaches my network--software updates are dowloaded automatically to the router. Zone Alarm will soon be releasing an elaborate Vista security suite. All that, along with Spyware Doctor is as far as I'm going. Everything is setup for overnight scans.
PC Protection
by compusolver - 2/23/07 2:32 PM In reply to: 2/23/07 Is Windows Live OneCare all I need for security protection? by Lee Koo (ADMIN)
I disagree with the advice given to use multiple spyware/adware protection programs. I'm using Nortons 2007 anti virus software and it has adequately protected from the spy/adware stuff. It is not, however, the best and greatest at warding off viruses, unless you factor in the ease of use factor.
One thing I didn't see mentioned in the original answer is backdoor programs. These can be placed on your computer from virus-like programs and allow others to read and even change or delete your files. These are fairly common and again, Nortons is not particularly the best product to protect from them. I know because I just uncovered a backdoor program that has allowed someone to access our network for the past two months.
Protection Software
by mr. stephan - 2/23/07 9:35 PM In reply to: PC Protection by compusolverHere is what i use and have never had a problem unless it was someplace i should not have been in the first place and allowed it to infest me!
1. Ad-Aware personal SE
2. Nortons 2003 antivirus and not the other junk that comes with it, the other programs that come with Symetech will slow down a pc by them selves!
3. XoftSpySE Anti-Spyware
Detect spyware parasites and quarantine the infected files
for immediate and complete protection. This Program will find stuff you never knew existed, after you clean you PC with all the other programs this Program will find and kill all the other spyware, adware and trojans and virus the others missed, and i have tested this many times on PC's I have cleaneded up.
Here is the link http://www.paretologic.com/products/
As for (Live one care) LoL It is about 25% ok i guess!
People differ, but spyware/adware and viruses are the same.
by Themisive - 2/23/07 3:02 PM In reply to: 2/23/07 Is Windows Live OneCare all I need for security protection? by Lee Koo (ADMIN)
To James R
Basically, what you're asking, is will this system (Windows Live OneCare) do all the jobs of anti-virus, firewall and Adware/Spyware detection, the answer is no.
Basically, invest in a GOOD anti-virus suite, preferably with a built in firewall (one that's scans both incoming and outgoing data), and stay away from Symantec products, since they use a lot of resources such as RAM (and can be difficult to remove from your system).
1) You need a really good anti-virus suite, but ONLY one.
2) Now get a good adware detection programme (Ad-aware is fine - and free), as it will also detect spyware.
3) You need something to protect your Registry, if THAT is damaged, you'll have a lot of reloading to do unless you keep a registry backup - and even then there's no guarantee that the invader has been wiped out. I have found that the best programme for this defense is one called Spywareblaster. believe it or not, it will continue to protect your registry even when the programe is not running!
4) Another good spyware detector is Spybot Search and Destroy, you can run multiple spyware/Adware detectors without problems.
5) It may very well be a good idea to get another programme (such as AVG Anti-Spyware) to run occaisonally.
For Anti-virus and firewall, I use one of the Trend Micros anti-virus suites, you'll have to pay for it, but it's worth the money. ALL the other programmes are free. I use a registered version of Ad-Aware, since it comes with a programme called Ad-Watch this also monitors your system, and stops any unwanted Adware or similar getting on the machine.
NOTE: All programmes must be updated regularly, or they're not much use. Also you must set up a regular scan schedule, for instance i scan daily with Ad-aware, Trend Micro and Spybot S & D, and run a weekly scan with AVG Anti-Spyware.
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