Dial-up: Cyberconnectics
Cybcon information
by tcallnet - 3/27/07 6:22 PM In reply to: conflicting information by iggy07CyberConnectics is up and running again!!! Lets see for how long before another individual hacks in and destroys all the work that has been done again. We have implemented monitoring systems that log all logins to gain more information for the criminal investigation underway regarding the destruction of certain pieces of critical software.
For information regarding CyberConnectics, check the following link
http://www.cyberconnectics.com
Phone numbers will be posted shortly, however if requesting a refund please follow the procedure listed at this link.
Sincerely,
Scott M Lee
Vice President, Marketing
CyberWorld, Inc
Dba CyberConnectics
Cybcon back on line 3/27/07 ??!!
by iggy07 - 3/28/07 7:29 PM In reply to: Cybcon information by tcallnetScott -
I am more than willing to give you an opportunity to remedy (and/or explain) the current Cyberconnectics problems. However, your assertion that 'Cyberconnectics is back on line' is a little bit of an overstatement.
I logged on to the Cybcon site, and I did appreciate your initial explanations. However, it would be useful to time-stamp any such messages to avoid ongoing confusion about what is happening.
Several obvious problems remain:
1. The Cybcon home page is on-line, but none of the links are working, so it could hardly be called functional just yet.
2. Clicking on the links provided, I sent you two e-mails (Wed 3/28/07; 6:05 PM and 6:11 PM. As of 7:30 PM, I am receiving messages that indicate these attempts have bounced back!
So what happens next . . ?
TIA
Ed Gallaher
Main Page online
by tcallnet - 3/30/07 2:58 PM In reply to: Cybcon back on line 3/27/07 ??!! by iggy07Ed,
Yes the index page is all that is online at this point in time as we are still trying to regain the cybcon.com domain that was illegally transferred. We have been in contact with the company who controls the DNS where the domain is pointed. They have no record of the individual who apparently transferred the domain to their Name Servers. It appears that everything in the whois information is made up. The name, email address, even the zip code does not exist. We have been informed that this matter might actual become an investigation on a federal level because it involves the internet and identity.
We will have the rest of the information needed within the next week to move ahead with the acquiring of cybcon.com.
Scott Lee
Cybcon contact e-mail links
by iggy07 - 4/1/07 2:17 PM In reply to: Main Page online by tcallnetScott -
You are obviously a member of, and a browser of this forum.
Since the cyberconnectics links do not work, and we have no viable phone numbers available, this forum provides the only possible means of communicating with you.
Can you tell us why the contact links on the Cyberconnectics.com home page are bouncing?
-->> e-mail bounces back -->> refund@cyberconnectics.com
*************************
Your message cannot be delivered to the following recipients:
Recipient address: refund@cyberconnectics.com
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp;550 5.7.1 <refund@cyberconnectics.com>... Relaying denied
Remote system: dns;cyberconnectics.com (TCP|206.46.252.40|51269|205.238.47.19|25) (booboo.cybcon.com ESMTP Sendmail 8.13.8/8.13.8; Sun, 1 Apr 2007 12:22:45 -0700)
**********************
QUOTE from cyberconnectics.com:
"If you would like any additional information regarding any other issue please contact support@cyberconnectics.com"
-->> e-mail bounces back -->> support@cyberconnectics.com
I thank you in advance for any further information, phone numbers, etc.
SUGGESTION: Since none of the cybcon technology seems to be working, why not simply register for a FREE YAHOO E-MAIL ACCOUNT? Or a free MSN E-MAIL ACCOUNT. You can accomplish this in 5-10 minutes from any browser. Then we would at least be able to communicate with each other.
Since you are able to access this forum, would it be reasonable for us to assume that you have SOME sort of e-mail account????
Also, since you are using 'tcallnet' as your user name, you are still obviously involved in Technicall itself. Assuming this is correct, is there any way to contact you via that route? If not, what do your Technicall customers do for customer support? And while we're at it (correct me if I am mistaken), it seems that the Technicall site is still soliciting new users, including a link to an e-Bay site where you are selling VoIP hardware for $69?
Inquiring minds want to know . . .
iggy07
How to get in touch with Scott
by ecow - 4/1/07 10:09 PM In reply to: Cybcon contact e-mail links by iggy07If you check domain registration for the company you will find that Scott does have a Yahoo account. Seems sort of shaky for both contacts to be using Yahoo for the company registration info.
CyberConnectics Contact Email
by tcallnet - 4/4/07 2:58 PM In reply to: Cybcon contact e-mail links by iggy07The email addresses listed on the temporary index page at www.cyberconnectics.com are now functional. There was a temporary relay issue from some other service providers. This has now been resolved.
Scott Lee
Vice President, Marketing
Cyber World, Inc
Dba CyberConnectics
Kicked back email
by hawksfan - 3/31/07 10:55 AM In reply to: Cybcon back on line 3/27/07 ??!! by iggy07I tried the email link as well for refund and also for support.
They just came back as undeliverable and that is 3 days after your post.
Maybe in a year one of the links might work but I doubt it.
Knock, Knock . . . anyone home?
by iggy07 - 4/3/07 2:28 PM In reply to: Cybcon back on line 3/27/07 ??!! by iggy07Below the line is a copy of a recent attempt to contact Scott Lee via the 'Contact Us' link at www.technicallnetworks.com.
**********************************
This report relates to a message you sent with the following header fields:
Message-id: <C23821B3.C6BA%ejgallaher@verizon.net>
Date: Tue, 03 Apr 2007 15:22:26 -0800
From: Edward Gallaher <ejgallaher@verizon.net>
To: <slee@technicallnetworks.com>
Subject: Technicall e-mail working?
Your message cannot be delivered to the following recipients:
Recipient address: slee@technicallnetworks.com
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp;550 5.7.1 <slee@technicallnetworks.com>... Relaying denied
Remote system: dns;technicallnetworks.com (TCP|206.46.252.40|47722|205.238.47.19|25) (booboo.cybcon.com ESMTP Sendmail 8.13.8/8.13.8; Tue, 3 Apr 2007 13:21:50 -0700)

Reporting-MTA: dns;vms040.mailsrvcs.net (tcp-daemon)
Original-recipient: rfc822;slee@technicallnetworks.com
Final-recipient: rfc822;slee@technicallnetworks.com
Action: failed
Status: 5.7.1 (Remote SMTP server has rejected address)
Remote-MTA: dns;technicallnetworks.com
(TCP|206.46.252.40|47722|205.238.47.19|25)
(booboo.cybcon.com ESMTP Sendmail 8.13.8/8.13.8; Tue, 3 Apr 2007 13:21:50
-0700)
Diagnostic-code: smtp;550 5.7.1 <slee@technicallnetworks.com>... Relaying denied

From: Edward Gallaher <ejgallaher@verizon.net>
Date: Tue, 03 Apr 2007 15:22:26 -0800
To: <slee@technicallnetworks.com>
Subject: Technicall e-mail working?
Scott -
I just wanted to try your e-mail link from the Technicall site to see if it is working.
EJG
NOT back-up!
by rzezula - 3/29/07 1:10 PM In reply to: Cybcon information by tcallnetEven if it were temporarily back yesterday, the site is still down today. I still have no access to the email server. Are these so-called hackers responsible for your not paying your up-stream provider? Since this seems to be the only way to reach your company, other than through a news reporter or the attorney general, and you are just now paying attention to us - please take no further monies from your old customers and stop accepting new VOIP customers who will not be receiving the service they sign-up for.
I take that back, kind of.
by rzezula - 3/29/07 1:23 PM In reply to: Cybcon information by tcallnetThe site I have programmed into everything which links to what was important to me was cybcon.com - which is still down and useless.
If you truly have no customer information - why not aske every person who personally drove to your offices or tracked you down at home how they could be reached?
Why did you not tell anyone that our billing and personal information had been hacked when they called?
I'm not buying most of it. There is still no explanation for not trying to get a landline or alternate web site going to inform us of the status, especially if our personal information could be in hackers' hands.
Please provide us with the contact information for the authorities conducting the alleged investigation so that we may contact them to ensure our own charges for identity theft by these alleged hackers can be pursued.
Regardless of who took our payments after the site went down, you had access to our billing addresses through your payment processing company - to send explanations to if nothing else.
If you truly experienced such hardships, that is unfortunate. It is more unfortunate that you didn't care enough to hire someone to contact us all by mail - at least to let us know our identities are not secure! We will not be trusting you with our personal information again.
End of a (once) great service?
by catbus99 - 2/21/07 2:35 PM In reply to: Cyberconnectics by hawksfanI was a Cyberconnectics customer for over seven years, starting with dial-up and moving to DSL after less than a year. For a long time, I was a veritable evangelist. I didn't need a lot of support, but was amazed that when I would e-mail a question on a Sunday afternoon, I'd get a reply from Elden by the evening.
After some major support issues when my DSL went down during the pre-Christmas storms (I wound up moving to cable), I developed some real doubts about the post-Elden Cybcon. Within about thirty-six hours of their disappearance this month (February), I moved my domain name and web/e-mail hosting to a reputable national provider and was back up within 12 hours. Luckily, I had been paying from month-to-month, so I didn't loose out on very much financially.
I greatly appreciate rzezula's effort to get some media attention. The story lacks the violence, sex or celebrity scandal angle to make it of interest to TV news, but perhaps one of the papers will follow up on it. It would be interesting to find out what really happened.
Cyberconnectics
by Hopper2 - 2/21/07 7:15 PM In reply to: Cyberconnectics by hawksfanWell I managed to get hold of the CEO and learned the System went down while they where also transferring their telephone numbers. He said my Web Site would be up and I checked today and it was. I learned they have moved the entire System and dial was still working. Email was near done. I would not fret it as they are still around.
Cybcon web site is non-existent
by hawksfan - 2/21/07 8:32 PM In reply to: Cyberconnectics by Hopper2You would think that the first thing Cybcon would get back up is their own web site. Which it is not.
The whole approach to their lack of service is preposterous. For instance cashing my check after their system was down and without a bit of communication on Cybcon's part to their existing customers. I don't believe their good intent for a moment.
You might be right?
by Hopper2 - 3/26/07 2:12 PM In reply to: Cybcon web site is non-existent by hawksfanOnly time well and I am sure eventually the truth will reveal itself
Nope, cybcon.com is still down...Channel 2 is now listening!
by rzezula - 3/1/07 10:08 AM In reply to: Cyberconnectics by Hopper2I got a call from Channel 2 News other day and they are following the story, albeit slowly.
Whatever some of you are being told about alleged hackers or the system just randomly going down is not truthful. The new owners are not being honest about having lost their up-stream provider and it seems glaringly obvious that they do not have the skill to switch to a new provider - or they have just given up. It was not an accident so much as neglect and there is no reason why they could not have at least switched one of their contact phone numbers to a land line by now with a recording telling us all what is going on and what to expect. If they were truly worried about their customers they would have tried anything to reach us - and they should have.
PLEASE email Channel 2 and they will forward it to the reporter investigating this (to let them know that I am not the only customer demanding answers)! They are also calling the Attorney General's office and I'd hate to be the only one who has sent them a complaint as well...hint, hint.
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