Windows XP: OEM DVDRW Crashes System When Blank Disc Is Installed
OEM DVDRW Crashes System When Blank Disc Is Installed
by Reframmellator - 4/28/06 7:25 AMI have the original Lite-On DVDRW that came with my HP Media Center PC 1170n. I'm running MCE2005 with 1.5 GB RAM, and have kept the system faithfully updated. I've been having problems with the Lite-On DVDRW SOHW-832S VPDE drive. When I insert a blank disk - DVD+R, CD-R, CDRW, DVDRW, different disks, different brands, it doesn't seem to matter - the system will crash and I'll have to reboot. It also seems to be independent of the burning software - trying to use Roxio 8, or WinVideo DVD, or the Windows disk burning functionality, all lead to the same results. Heck, just inserting a blank disk at the desktop will crash everything. I get the fabulously understated ''The system has recovered from a serious error.'' message and when I sent the info on to Microsoft, it said something about there being a problem with the driver. So, I rounded up the usual suspects.
I tried rolling back the driver, but there was no driver to roll back to.
I tried uninstalling and reinstalling the device from Device Manager, to no avail.
I tried System Restore. I was unsuccessful in three tries.
I tried shutting down everything I could find running that I knew was not essential (If I didn't know what it was, I left it running) in the event that it was a system resource issue. Didn't change the outcome.
I went to the Lite-On web site to download any updates, but they had nothing for my VPDE variant.
HP had a firmware update on their website, but I had to burn an image to a CD to update it. You guessed it. Four times the system crashed. So I thought I'd download and image the update on my notebook. The site wouldn't let me because it didn't detect the drive in my noetbook! The fifth time on the HP, I got the image to burn and the firmware installation took, or so it claimed. The next time I inserted a blank disk when trying to make a CD with Roxio, the system crashed.
The only other change to my system occurred ten days ago when I replaced a dying Canon scanner with an Epson Perfection 3490. However, I know the problems predated the scanner swap.
That about runs me out of options. If it's something like a device conflict, I can probably be talked through that, but I would like anyone's thoughts as to what's going on here.
Almost alwayts the motherboard driver package.
by R. Proffitt
- 4/28/06 8:42 AM
In reply to: OEM DVDRW Crashes System When Blank Disc Is Installed by Reframmellator
Tell what package you installed.
Bob
Firmware updates aren't
by chuckieu - 4/28/06 11:22 AM In reply to: Almost alwayts the motherboard driver package. by R. Proffitt
usually ISO image files. I always load to a floppy or run
straight from download site (after checking with anti-virus). After unzipping if a zip file of course, and reading the README file for instructions, of course.
chuck
I went to troubleshooting at following site
by DarCLew2 - 4/28/06 1:12 PM In reply to: OEM DVDRW Crashes System When Blank Disc Is Installed by Reframmellatorhttp://www.liteonamericas.com/us/trouble.htm. You may find an answer there. I had roxio but it was two other burners before that and now have replaced them with nero [www.nero.com]. Darrell
Looks Like a RAM Failure
by Reframmellator - 5/4/06 6:16 PM In reply to: OEM DVDRW Crashes System When Blank Disc Is Installed by ReframmellatorI did some testing with PC Doctor. Occasionally the RAM tests OK. When it does, the DVD drive is fine. When the RAM test fails, the drive crashes the system. I think I've found the offending stick since the problem goes away when I remove it.
Just another option to consider in case someone has a similar problem down the road.
I went to LITEON site listed below is yours with D/L
by DarCLew2 - 5/4/06 9:45 PM In reply to: OEM DVDRW Crashes System When Blank Disc Is Installed by Reframmellatorhttp://www.liteonit.com/global/index.php?option=com_content&task=view&id=44&Itemid=67
It may be there. Darrell L.
Added to LITEON found drivers at the following in zip format
by DarCLew2 - 5/5/06 1:14 AM In reply to: I went to LITEON site listed below is yours with D/L by DarCLew2http://www.liteonamericas.com/us/download.htm
Darrell L. Sometimes you have to browse to find them, went thru 6 different links.
Only Firmware Available at HP Site
by Reframmellator - 5/5/06 8:27 AM In reply to: Added to LITEON found drivers at the following in zip format by DarCLew2Thanks for the links and suggestions. I did try the Lite-On site early on, and the firmware would not update because the version shipped in the HP PC is VPDE. So, unfortunately, the Lite-On firmware update did not work; neither did reinstalling the HP version. At least for now, it's good to know that it seems to be a RAM problem.
Roxio!
by Reframmellator - 6/7/06 7:26 AM In reply to: OEM DVDRW Crashes System When Blank Disc Is Installed by ReframmellatorProblem is finally solved. Fixing the bad RAM stick helped, as did shutting down as much as I thought I could get away with, but the system would still crash. Thinking that I had heard somewhere that Roxio EMC Suite 8 was prone to crash systems, I tried removing the software. Not a hiccup since. I may try a reinstall just for yuks, but after two weeks of bliss as Windows systems go, I'm declaring victory.
Great
by chuckieu - 6/7/06 1:40 PM In reply to: Roxio! by ReframmellatorSince you removed Roxio, you may need another burning program. If so, get Nero version 6.6 if you can get it for free. CDBurnerXP Pro is both free and excellent.
Good luck. chuck
I'd second that idea but as Chuck mentioned NERO is $17
by DarCLew2 - 6/7/06 11:22 PM In reply to: Great by chuckieuyou would want NERO 6 Ultra. I only use the basic NERO Componenets (7 items) language pack, tools and start smart it is version 6.6.0.14 but there is an update to 6.6.1.4.on January 31, 2006. I can't speak for CDBurnerXP Pro for I do not use it so I have no comment on that. Nero would cost you $16.99 plus shipping and handling and zero tax at: http://www.edirectsoftware.com/nero.php [that's for the whole CD] and at www.nero.com is the update for free. Darrell Lewis
Check out the Smart Burn Utility at:
by DarCLew2 - 6/7/06 8:32 PM In reply to: OEM DVDRW Crashes System When Blank Disc Is Installed by Reframmellatorhttp://www.liteonit.com/global/index.php?option=com_wrapper&Itemid=153
Darrell PS there are updates for it and that could be a problem.
I have PowerDVD and it was a lousy picture until I updated it. Now, I see DVD+RW, DVD, DVD-R and more.
Update - Running Norton, Perchance?
by Reframmellator - 1/5/07 11:14 PM In reply to: Check out the Smart Burn Utility at: by DarCLew2Shortly after my last post, Nero started crashing on burn attempts. I basically started burning to the HDD and hoping I could get things to work, which they did sometimes but unpredictably.
I haven't had a crash in the last week, and here's why. I've been burned enough (as it were) by declaring victory, but I have not had a crash on burn since the following happened. This excerpt is from a post asking about security software:
For some time, my HP desktop with MCE would usually - but not always - crash and reboot when I inserted a blank disc into the DVD burner. I looked at the burner (Lite-On vs Pioneer), the brand of disks (Verbatim, Memorex, and Imation), the drivers, the burning software (Nero and EMC), and even the power supply. I never could figure the dang thing out. When I uninstalled NIS from my wife's laptop, Windows "found" a "new" burner on reboot after uninstallation. When I uninstalled Norton Systemworks from the HP desktop, Windows "found" both optical drives as new hardware. It's only been about eight days, but I haven't yet crashed a disk on burning.
Just in case others had a similar problem.
The K-Lite Codec Pack 2.82 (Full) LINK
by DarCLew2 - 1/6/07 7:23 AM In reply to: Update - Running Norton, Perchance? by Reframmellatorhttp://www.filehippo.com/download_klite_codec_pack/
Darrell L.
For others searching a solution
by flausa1 - 1/13/08 10:49 AM In reply to: OEM DVDRW Crashes System When Blank Disc Is Installed by ReframmellatorFor those searching a solution, I had a very similar problem. I found the following solutions.
Open the drive bay and put in a blank disk, but do not close. Reboot. The drawer should close during reboot. You should be able to get away with one burn before you crash again.
Completely remove Winamp. Having a very static system I knew my problem started when I UPDATED my free Winamp from a very old version. Removing it stopped my problem.
I Suspect there was some issue with the large gap between updates. So something in Winamp update process got hosed??
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