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Desktops: Total System Lock-up

by lsk333 - 10/23/06 5:51 AM
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Post 1 of 4

Total System Lock-up

by lsk333 - 10/23/06 5:51 AM

We just built a brand new system about two months ago...specs as follows:
Gigabyte GA-M55SLI-S4 Motherboard
AMD Athlon 64 3800+ W/512KB Cache
PQI DII800 RAM (2 sticks @ 1 GIG each)
PSU Rosewill RP550V2-D-SL 550 Watt Power supply
VGA EVGA GF 7600GS Video Card
300GB SATA Drive from Seagate
DVD +/-RW NEC DVD burner

I run Windows XP and Office 2003 Professional with Contact manager (Actually use the SQL Server)

My system locks-up on average of once per day. This means every thing freezes completely. Mouse doesn't work , can't warm boot...nothing. The only thing that works is a hard reset. When this happens if I've been on line, the entire history of what I've been doing is gone. For example, if I was doing a search online, if I start to reenter the web address of where I was before the lock-up, it won't have any record in history. Very strange!

Lately, it's getting a little more elaborate. It may actually completely reboot itself out of the blue. It will just shutdown in the middle of what I'm doing, by suddenly blanking out the screen and completely rebooting the entire system (as if I were rebooting after installing new software).

Yesterday, the system went down in the middle of my work and when the system tried to reboot, it froze at the start-up screen. We tried shutting it completely down and restarting several times but it just stopped at the start-up screen (never checked memory or anything). Finally we shut the power off from the back and when we tried another cold boot it finally worked. It crashed once again after that.

This is serious...I work from home and this is my work computer...this has got to stop!!!

LSK

Post 2 of 4

Total System lock-up

by kehindek - 10/23/06 6:57 AM In reply to: Total System Lock-up by lsk333

Are you getting a blue screen?
Please post the hexadecimal code reported on the blue screen.
It seems like a software/hardware conflict. Also, right click on My Computer|Manage|Device Manager; check to make sure that no device is reporting an error.

Regards,
Kehinde Kalejaiye
System Analyst
Minnesota, USA

Post 3 of 4

Check the heatsink/fan

by samkh - 10/23/06 8:09 AM In reply to: Total System Lock-up by lsk333

Make sure heatsink is properly seated and fan is running. And that there is good thermal compound.

Post 4 of 4

Check heath monitor

by dlandry - 10/23/06 12:10 PM In reply to: Total System Lock-up by lsk333

Right after this happens, you should reboot and go into your BIOS. Somewhere in there there will be a heath monitor, check the temp. levels. Another way is to simply look at all your fans inside your case, in particular, your northbridge fan. I've seen numerous systems have very strange problems, reboots, and lockups due to a faulty northbridge fan.

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