Computer help: computer automaticly reboots
computer automaticly reboots
by ctommyf - 10/6/06 8:23 AMMy computer reboots after I shut down. It will do so right away, 1 minute or one hour or any other time factor after shutdown.
It is a Sony nootbook GRT390ZP
I am running XP PRO SP 2. Pentn 4 @ 3.8 gig, 1 gig ram, 60 gig HD, dvd burner, external USB WD HD 250 gig. It doesn't matter if the external HD is on or off. It is connected directly to the computer USB port, not a hub which I do have but unhooked it and made no difference either. I don't have the battery in as I run on AC adapter. Also I use a laptop cooler and it never gets more than worm so I don't think heat is a problem.
It is a wireless and I use WYFI at the park I live in.
This has been going on for about two weeks.
Now all of a sudden it quit doing it,(for 4 days) but I am afraid to trust it. I leave the lid open sll night and it seems to be OK.
Anyone have any idea?
Thanks in advance.
Tom
Right click My Computer
by retired - 10/6/06 5:03 PM In reply to: computer automaticly reboots by ctommyfProperties
Advanced
Startup and recovery
Settings
Remove the check mark from Automatically restart and make sure the other boxes are checked, now the next time it restarts you should get an error message.
computer reboots
by ctommyf - 10/7/06 5:19 AM In reply to: Right click My Computer by retiredThe boxes were already unchecked so I checked the other 2 boxes.
Thaks
Tom
no batttery
by pcmender - 10/8/06 6:29 AM In reply to: computer automaticly reboots by ctommyfjust a thought, because you are running without a battery in , you maybe getting mains spikes or brown outs which are causing the system to reboot. Other than that you may have a setting in your power options (control panel) that enables some sort of reboot, like lan start or somthing. I would put a battery in first and see what happens if there are spikes then the battery will kill the effects.
Good point on that battery.
by R. Proffitt
- 10/8/06 6:50 AM
In reply to: computer automaticly reboots by ctommyf
A Pentium 4 based laptop is one power hungry and if you read forums like these FLAKEY as it comes to machines offered to the public.
You paid a premium for this so call Sony and begin the repair or better yet start asking for something with a real notebook CPU.
Another nutty item is XP PRO! Most of these did not come with XP PRO and SONY often didn't supply all the drivers. When I see these we pop in a blank drive and install the supplied restore CDs for a re-test. Every time I've cured it if this is the issue. (Can't cure the Pentium 4 disaster item) If you installed the OS, then that's a possible area you'll have to get with Sony about motherboard and system drivers.
Bob
computer reboots
by ctommyf - 10/8/06 7:43 AM In reply to: Good point on that battery. by R. Proffitt
The first thing I did was talk to Sony and they had me remove the battery. They walked me through all the power settings. The OS XP Pro came with the machine.I have used the recover with and without the disks I purchased from Sony.
The machine is plugged into an APC power backup and surge protecter.
Like I said it is still working OK for almost a week now. So thanks for all the info. I think it may have been an update that came just before the problem started and then another one came about the same time it started to work right. So I guess time will tell.
Thanks again.
Tom
What another member discovered was...
by R. Proffitt - 10/8/06 7:48 AM
In reply to: computer reboots by ctommyf
The CPU heatsink was rocking because the retaining system wasn't that solid. Not that you can do solid in laptops but in this case the retaining system included some solder work and the solder had cracked.
Mind you this was a 2 year old laptop with no warranty but at least we were able to remove that issue. The unit still needed the usual cooling pad since it is a P4 CPU and not a laptop CPU.
-> The bottom line is there is a defect in this laptop. Why not let Sony deal with this?
Bob
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