Office & productivity software: Office 2007 technical refresh won't let me open files
Office 2007 technical refresh won't let me open files
by engelasche - 9/21/06 10:19 PMI want to open excel files but each time it comes up with "this file cannot be open because your virus scanner has detected a problem with the file." i've checked and nothing is wrong with the file. I've turned off the Norton Anti-virus off and still nothing. Hopefully this is a problem that can be solved easily.
A neighbor got themselves in that bind.
by R. Proffitt
- 9/22/06 8:41 AM
In reply to: Office 2007 technical refresh won't let me open files by engelasche
We installed Open Office to get back to work while Microsoft sorts out this beta.
Bob
Office 2007 technical refresh and antivirus problems
by seeker22 - 10/2/06 6:53 PM In reply to: Office 2007 technical refresh won't let me open files by engelascheAfter installing the Office 2007 technical refresh I could not open files. Excel reported that my antivirus program found a problem.
I turned the Norton plugin for Office off and, hey presto, the files opened.
I have tried to get some answers from Symantec but so far no joy.
(NT) Please tell me how you turned the plugin off
by engelasche - 10/2/06 11:25 PM In reply to: Office 2007 technical refresh and antivirus problems by seeker22Two turn off the Office plug-in
by sea-creature - 10/7/06 6:06 PM In reply to: (NT) Please tell me how you turned the plugin off by engelascheAlthough its not the safest way around this problem, you can switch off the Office plug-in in Norton by going to:
->Options
->Norton Anti-virus
->Miscellaneous(under "other")
->uncheck "Turn Office plug-in on"
Remember to switch it back on as soon as Norton or Office fix the problem.
Symantic has it right?
by entrecon - 10/3/06 7:04 AM In reply to: Office 2007 technical refresh and antivirus problems by seeker22So, Symantic thinks Excel 2007 is a virus...they just might have it right..Microsoft Office, the biggest virus in the world!!
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