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Community weekly poll: Which antivirus utility protects your computer?
- 11/23/05 11:16 AM
Screw Norton is right!
by WilliamKazak - 11/25/05 6:07 AM In reply to: Norton Lives on "past accomplishments" by nxbear1Norton used to be a guy who understood th Windows OS.There is even a four inch thick book out there he once wrote.Now the company is crap.He knows how to make money is all.I am through with Norton.
norton
by moxie - 1/21/05 11:28 AM In reply to: Norton Anti Virus Program by dean johnsondonot wait switch to avg for your own personal computer it is free to download i have try norton i switch to it when the mcafee fail to work on all the virsuc so i switch to norton it seem to work better for await but when you when to update it did not seem to work as good my uncle who work on 300 or more computer to keep them runnning had put avg on my machine and it works great it got them ones that norton missed and it have auto updates .he have it on most of his machines he is trying to get people to have on they machine but some tell him no donot put on my machine because it will slow it down i donot know how to use it .donot listen to anyone who tell you that avg will not work on xp that a lie that what is on my machine . they are coming out a avg 07 you get it for free just like number 6 it is differnt because it does have a better security blocking evne on a busness machine i would put it on it yes you have to pay for it but it is only 35 per year and you will get 24 hours support that you donot get with the free one
Customer centre location, does it really matter?
by prasadp77 - 11/25/05 4:21 AM In reply to: Norton Anti Virus Program by dean johnsonIf the program itself has got issues, people have tons of problem and company doesn't bother to look at the issues but just 'manages to bag the accolades' then how does it make difference if customer centre is located in India, Australia or right next door?
To give an example, sorry to be off the topic, recently I bought HP machine in Sweden and customer support is sitting in Dublin!! Local customer support can not answer my question to my satisfaction and the customer support in Dublin... Lets not talk about them. At the end of the day, I am left to manage by myself!!
Welcome to the real world of business.
India tech
by WilliamKazak - 11/25/05 6:04 AM In reply to: Customer centre location, does it really matter? by prasadp77I don't like talking to someone in India who calls herself "Fatma".There is no credibility there for me and no empathy for my situation.I bought the software in the US and I paid in US dollars. We need jobs here and we have people who have been to computer schools and have taken classes and therefore have credibility.A tech rep who has to call her supervisor over to get me to level two does not make it.The same goes for ISP's.
CA Norton problems subscribption based, then no support
by Gary Koerner - 11/25/05 5:30 AM In reply to: Norton Anti Virus Program by dean johnsonThe issues I had where when the Norton AV gave error messages a month before renewal, then advised me to remove and reinstall, when it wouldn't. Tech support was an auto-repy email that was no help, and I waited days without AV protection. Because the programm was removed, as they instructed, Norton required me to buy the full program, not just an upgrade. Evidently, their purchase department didn't have access to their current registerred users.
CA has the worst support of any company I've seen in over 20 years. I switched to AVG and am now happy. So did my wife.
Norton/Panda/AVG/Now what?
by WilliamKazak - 11/25/05 5:54 AM In reply to: Norton Anti Virus Program by dean johnsonI gave up Norton Systems Works because it is a resource hog and has too many features.I tried using it just from the disc after I upgraded to Norton Antivirus 2005.So far,no problems except I have to manually update it even though I have set it to auto update!
My second computer is using Panda Titanium.That has been a mess.It asks me to register for updates after I already have registered.The e-mail responses I get about this are just canned like; uninstall,download a fresh version,then remove it all again because some parts of the old program must still be on the computer. Then it wants a new activation number,which I don't have and they never sent.I have to call at a certain time of day, otherwise it costs me twenty dollars to speak to someone about a lousy situation!
I tried AVG long ago and I could never get it out of the computer, so I am not going back to that.
NOD32 - a Killer app
by cngenergy - 11/25/05 2:43 PM In reply to: Norton Anti Virus Program by dean johnsonHello Dean,
Take a look at NOD32 http://www.nod32.com/products/nt.htm
It use to be free to try for 30 days. I just looked and it may cost $1 to try out.
It's the only anti-virus that didn't slow my machine down; and kept me up and running since I loaded it. At $39 it's the best piece of software on my machine today.
I tried all the big names, and a few of the lesser neames, and nothing got the job done. Also, when you go with "freeware" you get what you pay for...
-Gerald in San Francisco, CA
I agree! NOD32 is superior
by rccurry - 11/26/05 8:33 AM In reply to: NOD32 - a Killer app by cngenergyStarted listening to Leo Laporte ''The Tech Guy'', and these guys have been doing it for along time and have experience to back up their claim. NOD 32 is pretty much invisable to your computers' daily tasks and doesn't slow down the processes! Norton was a good program at one time, now it is too bloated with extras.
Check out what Leo says @ http://www.leoville.com/
Very informative, and on top of many areas of anything that has a chip in it!
Randy in Hummelstown, PA
NOD is the one
by pj9585 - 11/27/05 5:50 PM In reply to: I agree! NOD32 is superior by rccurryI agree with the others who said that it doesn't bog down their systems like Norton did. It's very unobtrusive and it also does a great job of blocking virus.
patti
NOD is THE BEST!
by mar2u2 - 12/3/05 10:53 AM In reply to: NOD32 - a Killer app by cngenergyI have used just about all AV's out there (AVG free-allowed virus infection; Kaspersky-hopelessly hung my computer till I was able to delete it; Panda Titanium-online scan then purchased, found things on my system, but couldn't fix them; etc, etc... Then I tried NOD32, and would never use any other. Runs unobtrusively in the background, with multiple modules monitoring for various avenues of attack. Have great tech support if you ever need it, with quick response and competant help. I am confident my system is secure as is possible these days.
Disappointment.
by David Fhu - 11/26/05 3:41 PM In reply to: Norton Anti Virus Program by dean johnsonI believe you will still meet the same disappointment when you need the support.
In all company, they always had a USP, but always kill by after sales service.
I been a long time customer of Norton and switch to McAfee. I notice that their support never come in time. Since I don't get the support, I don't see why I can't use AVG. Anyway free version do not has support too.
blame it on india
by shibu1977 - 12/27/05 6:14 PM In reply to: Norton Anti Virus Program by dean johnsonis your problem with norton or long distance calls to india. chill out dude
Problem is with both
by Netgearrules - 10/5/06 6:44 PM In reply to: blame it on india by shibu1977Well when you have a problem and the person on the other end of the line has a hard accent and you cant understand him, I would say my problem is with both. All of credit card companies, hospitals and Dell themselves are finally starting to get the hint too, that when a American calls a AMERICAN company they want to understand them. Its not effective and works against the totaly reason they have support in India in the first place. Which is to save money. However, when the end user has to call back again and again till they get someone they can understand, its a waste of time and money. Especially for older people.
F-Prot
by morcheller - 1/18/05 4:42 PM In reply to: AntiVirus Purveyors Arent Doing the Job of Service /Support by raybayI am amazed no one has mentioned using F-Prot.
I've been using it for years. I like the service I get from them. I've had some speedy replies to probelm files on my computer and I've had darned few virus problems.
As a yard stick I did install Norten and McAfee and went news group surfing. F-Prot cleaned and avoided better than either of the other two.
Check it out.
F Prot?
by themouser - 1/19/05 7:09 AM In reply to: F-Prot by morchellerNever heard of this program. I usually go with something thst CNET has reviewed.
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