Networking & wireless: Help! We have to unplug the Linksys router EVERY DAY!
Help! We have to unplug the Linksys router EVERY DAY!
by nsupanda - 9/28/06 8:10 AMOk, we have satellite internet because nobody offers cable or DSL service where I live. We have 3 computers hooked up through a Linksys router which is hooked up to the modem.
We know for a fact that it's not the sattelite's fault that we are having problems because when we hook one of the computers up directly to the modem (instead of to the router) we are able to access the internet.
Almost every single day when we turn our computers on to access the internet, the browser says "page not found" or "cannot connect to the web page". So.... here's our routine:
1. Turn off all the computers
2. Unplug the power to the router
3. Unplug the power to the modem
4. Wait 30 seconds...
5. Plug the modem's power back in
6. As soon as the modem's connection light comes back on, we plug the router's power back in.
7. As soon as the Linksys router's light comes on in the front, we can turn our computers back on and we are able to access the internet.
Sometimes this happens 3-4 times a day, and sometimes when we're in the middle of our internet sessions.
IS THERE A BETTER WAY???? Someone told me to push the "reset button" on the back of the router every day and that will make it so that we don't have to unplug everything. Will this work, or will it just screw up all the settings? I need help....
Linksys router
by techdivision - 9/28/06 8:47 AM In reply to: Help! We have to unplug the Linksys router EVERY DAY! by nsupandaHi there. You might find this hard to believe, but your Linksys router is overheating. I have this problem with my linksys router at home and i have a 10mbit cable connection. The WAN port on the router cannot handle the traffic put through it, and neither can a netgear or a d-link router.
Your best option is to sell that router to someone who might be able to use it (someone with a small DSL connection, 1mbit maybe) and buy one of two routers.
SMC barracuda, or Draytek Vigor.
You may say, "who the hell are those companies, i've never heard of them!?" well, thats because they don't target the home market. They target the market between home and small business. For people like you and I who have larger or more unusual than most internet connections at home.
This is the way forward for you, and i promise you won't have a problem if you move to a SMC or a Draytek router!
Just don't buy another linksys, netgear or D-link router for this application, as they will ALL overheat. Firmware flashing doesn't solve the problem either.
Ian Moroney
Techdivision.
Add a small desktop fan...
by jgvillan - 9/28/06 10:16 AM In reply to: Linksys router by techdivisionDuring the hottest days of summer, YES. I had that problem where the router would simply stop working, and thought that I had to reset it almost 3-4 times a week. Then, during more and more troubleshooting, I noticed that it happens during days it gets above 90'. I felt around the router and noticed that it was really, really HOT. Instead of purchasing a new one....thinking that it would just heat up again, I placed my network in a more ventilated area and placed a small desktop fan to blow air through my wireless router. Gasp, not only kept my network from turning into a toaster, but save a good 80% of the total coast of getting a new router to eventually end up with the same problem. So, try the fan and move your router to a more ventilated area.
Good Luck
what about our wireless adapter?
by nsupanda - 9/28/06 10:41 AM In reply to: Linksys router by techdivisionI would have never thought about that... sounds like it makes sense though. If we do go ahead and buy a different router, do I have to buy a new wireless adapter (the same brand) that we have set up on our 3rd computer? I'm no networking expert, believe me... Thanks so much for your input!
nope...as long its a 802.11b/g wireless
by jgvillan - 9/28/06 1:26 PM In reply to: what about our wireless adapter? by nsupandaNope, only thing you have to do is change the wireless network settings to reflect the ones that you had before with the old one.
Linksys help
by gignacf - 9/28/06 8:50 AM In reply to: Help! We have to unplug the Linksys router EVERY DAY! by nsupandaCall this number. This is the second level help line. They are awesome and will walk you through it. I had the same problem and they fixed it immediately. a person picks up right away and is very helpful.
2nd Level Help line for Linksys: 866-870-5819
Linksys router help
by perlstar - 9/28/06 9:50 AM In reply to: Help! We have to unplug the Linksys router EVERY DAY! by nsupandaInstead of your 7-step program to fix your internet, try doing only steps 2 and 4. You probably don't need to turn off all that other stuff. The 30 seconds part is important. Then turn the router back on, and I bet you are back online.
This happens with my SMC router, too, only it is only about once a month. If you watch for sales, you can find another router for $10 or $20 after rebate. Chances are that will help. In addition to shopping for a wired router, you could alternatively buy a wireless "B" router, those are cheaper, and then don't enable the wireless part.
Linksys Router Help
by CMOS1 - 10/3/06 7:01 PM In reply to: Linksys router help by perlstarTry placing a UPS on your router. Although heat maybe a issue, I have seen (on repair calls) cable and satillite modems have this same problem. The modem is turened off, or power outage, the router poles for a new IP. The router has a (approximatley) 20 to 30 second time out. The modem takes too long to resync and issue new IP to router. The router assigns itself a nul IP (sometime starts with 169.?.?.?) on the WAN port. This is why you can't surf. If you place a UPS (Uninteruptable Power Supply) on this equipment (modem, router) it will stop power outages from resetting the modem. So you will not loose your IP from modem to WAN port on router. Has worked for all my customers running cable modems here in FLA.
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