First off, people that come into stores to stump college kids are just sad individuals. Treat retail employees like people who prepare your food. Be nice! You may know more and have something to prove, but you can't get around paying $800-1500 above cost on some sets you buy as Joe Blow Consumer. Cables have margin on em too! Be nice to the person helping you and they may cut you a deal. If I'm helping you, being a prick won't get you far. Nothing against you John, just a little advice to others.
if i am in sales, that is what i do...i try to sale. i am not there to help you manage your money and i am not an accountant.
my job is to put value into the products you are looking at and at the end...its your job as a consumer to decide if you want it or not. my job is to show you the possibilities...and if you decide that a pioneer elite plasma is worth the $5000, obviously i'm not going to stop you and show you a panasonic edtv.
retail is about making money. schools are for getting education. i'm not saying i dont educate customers, but at the end...i will not spend 60 minutes educating you on each technology when i see a customer with his checkbook in his pocket looking at a $5000 tv. its retail. my job is to offer products and sell based on a customer's lifestyle.....not to give a Hometheater101 course to every customer that comes in.
btw, no SMART RETAILER will cann their employees for trying to sell stuff...instead of just talking to customers all day and educating them so they can go somewhere else.
Most salesmen aren't paid enought to do this.
The only thing I ask is that they use techinal terms correctly. The store should give some traing as to what the specs realy mean. Some store do, but many don't.
So it tends to be a buyer beware.
Salesmen like Masterying01 are the excption, sadly. John
As the consumer you need to shop with caution. Expecting to be educated can be a losing proposition.
Unless you are planning a large and expensive system, and dealing with a reputable firm, your education may end up being a lot of mis information. Look around web sites like this, people being told they have to re fill a plasma and many other foolish tales.
The old saying... you get what you pay for is true always.
If a salesman earns my trust, I will pay more just for the fact that I know he won't rip me off. I know that is not the case with all joe blow consumers as you call them. I still hope that you don't work in a store near me. Good luck and best of profits.
Sadly, one can lead to another.
You are right on with that. For the guy who wanted to be educated, that's what cnet is for. When a customer comes in, I try to qualify them for a sale. If you're buying, lets talk. If you're not buying, but it's not busy, we can still talk and I'll be glad to walk from set to set and discuss things. If you're not buying and it is busy, I MUST excuse myself eventually but I will leave a favorable impression on you so when you come back to buy you come to my store.
Mark me excused Sir! woof!
What about people who are in the market now for a new hdtv? Sirroundsound has it right on this, I, for one and I'm sure many others want as much future-proof as possible.
I purchased my hdtv in 2001 and it essentially became obsolete by the end of 2002, with no HDMI or DVI and of course not 1080p. So for people in my position who might have wanted to get an upscaling dvd player for which most don't upscale on component or get either a blu-ray or hd-dvd player, we face the risk of not getting a full 1080i resolution (or as close as an upscaling dvd player will give). When upscaling dvd players came out and later as the hd-dvd formats were announced over the last few years, I made the decision to wait until my set fails to get a new one primarily because I found one of the few dvd players that upscale over component and more importantly, I'm very pleased with the pq (ISF calibrated by Kevin Miller) on both sd and hd programming.
However, I might be be in this position right now and if I'm going to spend perhaps $3k or more, I want the biggest bang for the buck, and for me that's comprised of the best possible pq for all programming, build quality (I want it to last as long as possible), and most future-proof (which includes flexibilty of input).
I think you might be making a valid point concerning sd programming, but wouldn't that depend on the tv's ability to upconvert sd to 1080p? Also, I don't think most people are going to expect a standard def signal to provide the same pq as a true hd signal. At least not me. And for me, concerning pq the question is which 1080p hdtv will provide the best pq on both hd and sd programming.
The decision may very well be a compromise, and I probably would trade a little hd pq for terrific sd pq while factoring in the other concerns I have. You would be best serving your customers by figuring out which models you sell that will accomplish all this and giving your customers the best possible advice, which might possibly include educating some of them.
I would also like to be future proof. I am almost ready to purchase a Hitachi RPLCD 60VG825. 1080p aside, the set looks amazing. However they talk about Virtual 1080p, what's that all about? Will it or will it not be capable of 1080p when/if we receive a broadcast in that format?
VirtualHD™ 1080p II:
When content from film is sent to your home it requires processing that can cause picture noise or distortion. VirtualHD™ technology reduces this noise to a minimum, recreating the smooth curves and high fidelity image of the original film source. An advanced technique, dynamic histogram processing, digitally maps the incoming signal to optimize on screen contrast, color and sharpness.
About 5 years ago I paid 5G for 480i 720P 1080i. Now the extended warrantee is out and I can barely see the screen it is so dim. Oh! They forgot to tell me that the bulb burns out quickly in those models. Yep all future proofed. What a hustle!
How about that receiver that has ieee811b now that they have sat radio. Yep! Future proofed again. Don't let anyone talk you into 1080P. It will die before they have media for it. And don't future proof me again!
I'm on vacation in Tennessee, My wife wanted to do some shopping, there is a store call "hhgregg", yes thats the name. This is a very nice electronics store, the best display of HDTVs I've seen and I'm not easy to impress.
They did have a B-Ray hooked up to 46" JVC 1080p plasma,
Yes it was as Stew would say "it was jaw dropping".
Was the picture better than the 1080i Dish feed, yes. What does this prove,,,,, the Dish feed even though it's 1080i there is a lot of compression/decompression in the Dish feed. The B-Ray demo has very little compression of the video stream.
I would like to see thew B-Ray demoed on a 720p and a 1080i and 1080p at the same time.
In a year or two HDTVs will be 720p or 1080p. But the very high quality will not be realised untill the HD-DVD or B-Ray wars are over and the winner cost $200 or less.
Future prof is the best reason to buy a 1080p today. But they will cost less next year. John
The Hitachi that I wanted ended up not being available anywhere. Long story short...I ended up getting a good deal on the new Sony KDS60A2000 60” SXRD. I paid a bit more than I would have had to pay with the Hitachi, but it does have 1080P.
I am awaiting delivery and if anyone is curious, I will post my thoughts on it once I get it setup.
Please let me know how the set looks, especially with standard programming. I am about to purchase the same HDTV but I'm also looking at the Pioneer PDP-5070HD plasma. Thank you.
My 50A2000 Sony SXRD tv came in the mail a few days ago and I love it. For the picture quality and price, you cannot beat the SXRD line...at least the A2000 series.
I almost got a Pioneer plasma, but I am afraid of burn-in since I play video games a good bit and the price of the SXRD could not have been beaten by any plasma with the same size and picture quality.
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