wanting to change from dial-up to dsl for a long time now and cant, sbc says im too far out to get it but heres the catch less than 100 yards away the people in the apartment complex behind me can get it, the apartment complex to the north of me less than 100 yards can also get service, but my little neighbor hood cant , for over a year and a half ive had to deal with this, and cable is too high
My DSL worked flawlessly for 3 years, but now is virtually unusable. It drops connection everynight. Their tech support said that if my modem is broken, then it is up to me to replace it. That's funny, I have to pay extra for the privledge of receiving a bill every month....COX CABLE, here I come!
i refuse to give them anymore money that what im already giving them , oh wait strike that ! we are now stuck with sudden link ! and they suck as well
Please if you ever listen to one piece of info from a stranger let this be it:
DO NOT EVER EVER EVER CONTACT AT&T/SBC CUSTOMER SERVICE/SUPPORT FOR ANY REASON AT ALL EVER.
IF YOU HAVE PROBLEM TAKE YOUR PHONE/PC etc & JUST THROW IT AWAY, I ASURE YOU THAT EVEN THOUGH THIS MAY SOUND LIKE A DRASTIC MOVE YOU WILL THANK ME. IF YOU IGNORE THIS ADVICE YOU WILL SOON FIND YOURSELF TURNING INTO YOUR OWN PERSONAL INCREDIBLE HULK, AFTER ONLY A FEW MINUTES TALKING TO ANYONE FROM SBC YOU WILL HAVE ALREADY WISHED YOU HAD LISTENED TO ME & YOU WOULD HAVE ALREADY THOUGHT HOW MUCH YOU WANT TO HIT THE PERSON YOU ARE TALKING TO, REST ASSURED THIS IS JUST THE TOP OF A STEP DOWNWARD SPIRAL OR AGONY. THE ONLY THING YOU CAN NOW HOPE FOR IS YOU MAY LOOSE CONNECTION TO THEM & YOU MAY BE ABLE TO GET AWAY. DO NOT HOLD OUT ANY HOPE AT ALL THAT THE PERSON YOU ARE TALKING TO KNOW ANYTHING AT ALL ABOUT ANYTHING AT ALL. THEY ARE VERY WELL TRAINED IN TORTURE & TORMENT & WILL HELP YOU & YOUR PROBLEM OUT IN NOW WAY AT ALL.
IF YOU HAVE EVER SPOKEN TO THEM & HAVE BEEN HELPED THEN YOU DIALED THE WRONG NUMBER. IF YOU HAVE SPOKEN TO THEM ON THE CORRECT NUMBER, I FEEL YOUR PAIN. I HAVE SPOKEN TO THEM MAN TIMES & I WOULD ENJOY CAUSING THEM PHYSICAL PAIN & NOT FEEL BAD ABOUT IT AT ALL.
You have been warned.
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