Windows XP: Strenge Download Problems
Strenge Download Problems
by elbig - 9/14/06 6:02 AMI have a strange problem. I cannot download anything from microsoft.com/downloads. I get "page cannot be displayed". I can howver download from other parts of Microsoft.com and I am having no problems with access to any other websites ot other downloads. This is true for all four computers on my home network. I have a gateway leased through Comcast and they say they have no idea what the problem is. I have clearly tried to turn off all security etc. Any thoughts?
Have you completed the steps at this link?
by R. Proffitt
- 9/14/06 6:10 AM
In reply to: Strenge Download Problems by elbig
I tried it ...no luck
by elbig - 9/14/06 10:13 AM In reply to: Have you completed the steps at this link? by R. Proffitt
I am not having a problem with Microsoft updating. It is only software that comes from microsoft.com/downloads. In my case I discovered this when I tried to download Activesync 4.2 from windows mobile area. I thne found out that I cannot download anything from microsoft.com/downloads. I can download from other areas such as office templates. XP updates, etc. I was on the phone with Microsoft support today for 90 minutes. They think it is somewhere in my Comcast connection. Comcast syas it is not their problem.
More clues then.
by R. Proffitt - 9/14/06 10:55 AM
In reply to: I tried it ...no luck by elbig
Email me your HOSTS file and the log file from HIJACKTHIS for a looksee.
Items in all capital letters found with google.com
Bob
Solved this problem this morning...
by caktus - 9/14/06 3:47 PM In reply to: Strenge Download Problems by elbigWell, in my case any way. I had forgotten that I had done a non-destructive System Restoration on my XP machine the other day. This morning I noticed there were no updates listed in Add/Remove.
Sereral times while attempting to get Windows updates I got the "page cannot be displayed" from MS. Eventually I restarted the computer, attempted to get the updates and was prestented with an option to download Windows Advantage Gateway (WAG)or something like that. Accepted this option and restarted again. After all this I was able to get to the Update page and download the updates. Perhape your WAG is missing or corrupt and needs to be re-downloaded/installed.
BTW, some updates seemed to freeze and not install which seemed to prevent any updates from installing. I had to deselect these particular updates until the other's were installed and the computer was restarted.
I hope this stuff is helpful.
Charlie
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