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PC utilities: Spyware?

by kwokwai -space4english - 9/6/06 8:53 AM
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Post 1 of 14

Spyware?

by kwokwai -space4english - 9/6/06 8:53 AM

I downloaded spybot from download dot com an hour ago, and then I ran it to check if there were spyware in my systems.
Three suspicious programs were detected then:

1.Swizzor
2.Cydoor
3. ''Windows Security Center.AntiVirusOverride'' in ''HKEY_LOCAL_MACHINE\SOFTWARE\Miscrosoft\Security Center\AntiVirusOverride!=dword:0''

Please tell if they should all be killed?

Post 2 of 14

No. Just no research. Here's the google.

by R. Proffitt Moderator - 9/6/06 9:08 AM In reply to: Spyware? by kwokwai -space4english

http://www.google.com/search?hl=en&q=AntiVirusOverride&btnG=Google+Search

The first article explains it.

I must ask. Did you look into this before you posted?

Also, you seem to have far too many computer issues by the looks of your posts. Something seems horribly wrong with your PC or it's use.

Bob

Post 3 of 14

Thanks

by kwokwai -space4english - 9/6/06 9:20 AM In reply to: No. Just no research. Here's the google. by R. Proffitt Moderator

No, Bob.
Some of the questions I asked were actually not due to my PCs.
Apart from being a student, I have got a part time job, working as a PC repairer for home users, and that's why I always ask questions here.
Without your helps here, how can I fix their problem!?

Post 4 of 14

I think you need to try google more.

by R. Proffitt Moderator - 9/6/06 9:25 AM In reply to: Thanks by kwokwai -space4english

I think you need to try google more.

Since you are using me as a crutch for your repair business I must mark you as someone I must avoid in the future.

It would be unfair to everyone to give you a free answer and then you charge someone for that.

Hope you understand,

Bob

Post 5 of 14

Thanks for help on antivirus report by Spybot

by rochagomes - 9/8/06 1:58 PM In reply to: Thanks by kwokwai -space4english

Sorry but that tells me you are just a kid with a part time job so no-one should pay you for your services..

Post 6 of 14

what do you mean?

by kwokwai -space4english - 9/6/06 9:36 AM In reply to: Spyware? by kwokwai -space4english

I must charge them, but only a few dollars each time; otherwise how I can pay for my school fee?
Grant or Loan?


I treasure the friendship between you and me, and that's why I frankly tell you what I am doing.

Your comment...
hmm...really hurts me!

Post 7 of 14

(NT) Freely as I give I hope others to share freely.

by R. Proffitt Moderator - 9/6/06 9:41 AM In reply to: what do you mean? by kwokwai -space4english

Post 8 of 14

I have to agree with Bob.

by Kees Bakker Moderator - 9/7/06 12:16 AM In reply to: what do you mean? by kwokwai -space4english

Kwokwai,

On a forum like this, there questions and answers. And with you, the balance between questions (so others can you help you) and answers (you helping others) is far off in the wrong direction, especially considering you're telling now you're a more or less professional PC repair person and becoming a more or less professional Software Engineer, being admitted to a university course on that subject.
Let me assure you, you learn more from helping than from asking. And, frankly speaking, you seem to be one of those who might never learn, however hard you try.

If, in the original post, you're talking about "my systems" and one post later you say/admit that it aren't your own systems but clients systems. That's misleading information, to say the least. And I can fully understand that Bob is being offended by that.

If you talk about having a part-time job, both Bob and I assume that it's a paid job. Your employer pays you (and it's his responsibility that your are capable and educated and knowledgeable) and the clients pay your employer. You might have meant to say that you work a a free-lancer, on your own, but that wasn't clear from the post. But it might have made a difference.

Anyway, I'll join with Bob and won't answer any more your questions that seem to reference problems on one specific PC. A good repair person be able to remedy 99% of all incidents himself, and we're not here to help you earn your money if you ask for advice under false pretences.
But, although it might be difficult for me sometimes (I don't know anything about PHP, for example) I will continue to try to answer your general or background questions, that I find interesting to research or know the answer to by immediately. But no PC repair issues any more for me.

Kees

Post 9 of 14

You are right, but

by kwokwai -space4english - 9/7/06 12:33 AM In reply to: I have to agree with Bob. by Kees Bakker Moderator

I must say that I never use anyone of you here.
You must consider the time sequence.
Every time whether I can fix my clients' PC problems or not, I will note their problems down and then make topics here to see your opinions.
It doesn't make sense for one to tell his clients to wait for answers from CNET Forums before he starts to fix their PC's problems; otherwise they will just go away and never come back.


Anyway, please accept my apology and let's nip this topic in the bud.

Post 10 of 14

Frankly, I find this bizarre

by MarkFlax Moderator - 9/7/06 3:55 AM In reply to: You are right, but by kwokwai -space4english

You said; "It doesn't make sense for one to tell his clients to wait for answers from CNET Forums before he starts to fix their PC's problems; otherwise they will just go away and never come back".

So, whereas a customer of yours could call in here, ask a question, and wait for a free answer, you say to him that "you" can fix the computer, then you call in here, ask the question, wait for the "free" answer, then charge your customer!

We give you our knowledge for free. You then charge your customers for that free advice.

Sorry. Although I have helped you only a little in the past, I will not be continuing that help.

Mark

Post 11 of 14

Same here...

by John.Wilkinson Moderator - 9/7/06 8:38 AM In reply to: Frankly, I find this bizarre by MarkFlax Moderator

The way I look at it, what you're doing is the same as walking into the local food bank/mission, accepting a bag or two of groceries, and then selling those groceries to those who need them.

It's deceitful and fraudulent behavior, charging others for help that is essentially being provided by forum members for free. The request is not 'official,' but I would ask that you refrain from asking questions pertaining to computers you are working on for your part-time job from now on.

John

Post 12 of 14

oh my goodness, another misunderstanding

by kwokwai -space4english - 9/7/06 9:30 AM In reply to: Frankly, I find this bizarre by MarkFlax Moderator

I charge my clients just because I have to live a life.
That's I want to say.

I am inquisitive and that's why you see me here asking questions.
I never never use any of your answers to charge my clients, but just to learn what I don't know.

I talk to you like friends, and so
I told you that I am doing a part-time job to earn some money for my school fee; but then you, Kees and Bob tried to have a kind of feeling that I was using your knowledge to charge my clients.

If I really want to use you, I would have just simply made many other user accounts and continue my business; but no I don't.
I spent a few minutes to make this repy, because I really treasure our friendships here, even though we have never met each other in real life.

We are the world, we are the children...
Please don't try to misunderstand and expel me just because I am a Chinese, my friends!

Post 13 of 14

This is not about racism...

by John.Wilkinson Moderator - 9/7/06 10:35 AM In reply to: oh my goodness, another misunderstanding by kwokwai -space4english

Let's just nip this one in the butt right now...this is NOT about your race, nationality, creed. We have members and moderators from all over the world who participate in these forums, all of whom are treated equally. Our forum administrator, Lee Koo, will attest to that.
-------------------------------------------------------
Now, in your initial response to Bob you stated that the reason you ask questions here in the forums is because you have a part-time job servicing computers. That implies the sole reason you ask questions is to solve problems that you are supposed to be solving.

In your reply to Kees, you state that each time a customer has a problem you ask the question here to see what we think. That is having us solve problems for your customers...that is what you are supposed to be doing.

Also in your reply to Kees you state that if you tell your customers to wait for replies from these forums they won't come back. That implies that you are not telling them you are using the forums to solve their problems because you don't want them to come directly to the forums...you want to make a profit being the middle-man.

And in your reply to yourself you state that it is due to the friendship you have with others in these forums that you are open in telling us what you are doing. However, in a short review of your 300+ posts I have not seen where you ever mentioned what you have been doing. That shows you have not been forthcoming in your motives.

That all combined, it's hard to come to any conclusion but the one that we have reached...you are accepting business under the premise that you can solve the problem, come to the forums to find out what the problem/solution is, and then implement the resolution we give you and charge the customer.
--------------------------------------------------------
In your latest response you state that our understandings of the situation based on your previous statements are incorrect. At this point I do not know whether that is true or not, but will give you the benefit of the doubt.

However, the question still remains...if you know the solution to your customers' problems then why do you ask for suggestions in the first place? That seems rather pointless...if I know 2+2=4 then it's a waste of time for me to ask and others to explain it to me. I hope you understand why this does not make sense.

To close, I do not like it when someone calls myself or others racists and am offended by that insinuation. Our comments are based on what you have said, not where you come from, and I will continue to determine whether or not I respond based on the situation, not the color of the person's skin.

John

Post 14 of 14

You have to understand

by MarkFlax Moderator - 9/7/06 4:37 PM In reply to: oh my goodness, another misunderstanding by kwokwai -space4english

Kwokwai, you have to understand why we feel so strongly about this.

When you started posting here in February 2005, you could have explained the situation there and then.

For example, you could have said that you were helping out other people where you live, or you could have said that you were running a business fixing computers, or said that you were at University/College/School and fixed computers in your spare time to pay for your education.

But, in 320 or so posts until today, you never told us that you were in business, and using the expertise of the members here to help you run your business. That expertise has always been given freely, at no charge to you. But suddenly it looks like that in the last 18 months that you have been using that information to charge other people for fixing their computers.

You say you never never use any of the answers to charge your clients, but that simply does not hold water. In your 2nd post in this discussion, you said; ''Apart from being a student, I have got a part time job, working as a PC repairer for home users, and that's why I always ask questions here.''. In your 3rd post you said; ''I must charge them, but only a few dollars each time; otherwise how I can pay for my school fee?''

So you have already implied that you use these forums for answers to IT questions that you don't know the answers to yourself, so you can fix your clients computers and charge them for your service.

There are two things that I personally take issue with;

1] A question of trust;

Although CNET's Forum Policies does not state specifically, it is generally accepted that these forums are places where members are experiencing difficulties with their own computers. Indeed, the forum policy does touch on this subject where it says; ''You shall not use these forums for any commercial purpose, to distribute any advertising or solicitation of funds or goods and services or to solicit users to join competitive online services ''. In that sense, you are using these forums for your own commercial use.

CNET trusts its members to explain fully what is relevant. In your case it is clearly relevant that you are in business. Whatever the purpose of your commercial work is not relevant. I can't comment on your reasons for doing your work whilst a student. I know many students around the world have difficulty making ends meet when they are undertaking their studies, so I am not blind to the problems you may be facing. But that's not the point. CNET does not provide these forums for continuing aid and expertise to commercial businesses. There are many other resources available to assist struggling business ventures. CNET provides these forums, and the members provide their time and knowledge, to help individuals with their own computer problems.

It may be that your work is not really commercial, but of a smaller kind where you are helping out local residents where you live with their computer problems, and charging them a nominal amount for your service. But really, that doesn't make any difference. If you had told us that at the beginning, you may still have received help initially, but as time went on, we may have had the same concerns that we do now, and started wondering about the nature of your work and the scale of it. We might have started asking questions. Regrettably, you did not disclose the nature or reasons for your questions, and now that trust has gone.

2] A question of knowledge and capability;

I know that, personally, I am not an IT expert. Because of that, I would never put myself forward to fixing other people's computers on a commercial basis.

In your case, in the last 18 months you have posted over 320 times. On average that is more than 4 times a week. I accept that not all of these have been questions, and you have made many responses in answer to other member's posts. But a large majority have been posts you have started, where you have asked questions about computer problems. That brings in to question, to my mind at least, your own knowledge of computers and your ability to fix them. I may be wrong, but if you are unable to repair computers or fix Operating Systems without researching the problem yourself, and without seeking advice from these forums so often, then I question the service you are giving to your customers.

One other thing. I know all too well the pressures on small businesses, from customers or from neighbors, friends, relatives, to provide up to date systems and applications. I want to stress CNET's Forum Policies that any form of pirating of Operating Systems, applications, or other copyrighted software, or anything related to such piracy, cannot be discussed in these forums. I am sure that you would not be involved in such actions because you have not mentioned that you are. But again, that is a question of trust.

Finally. John explained to you that our strong feelings about this has nothing to do with who you are, or what race, religion, color or creed you are. The members of these forums come from all over the world, and from all different nationalities, religions and status. We are all treated with the same dignity and consideration. That is one of the strengths of forums like these.

Mark

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