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Community Newsletter: Q&A: 8/4/06 Give me back my browser's home page!

by Lee Koo (ADMIN) Moderator - 8/3/06 6:16 PM
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Post 31 of 72

It should, But It Doesn't

by Longblades - 8/4/06 11:52 AM In reply to: Setting Homepage by William_1990

Yes, I was in Google. Yes, it should then go to Google. It doesn't.

Post 32 of 72

FIXED - Here's How, In Case It Helps Someone Else

by Longblades - 8/10/06 12:32 PM In reply to: Setting Homepage by William_1990

Norton AntiVirus 2006 has a homepage lock that only works for internet explorer. Open Norton, double click Options, Select AntiVirus, Internet, HomePage Protection. Disable protection, make the change, re-enable protection.

Post 33 of 72

To Miquel K

by edmundchein - 8/4/06 6:26 AM In reply to: 8/4/06 Give me back my browser's home page! by Lee Koo (ADMIN) Moderator

Greatest respect for such a detailed and in depth answer.
May I have your email to ask you for another technical help?
Of course pay is no problem.

Edmund Chein

Post 34 of 72

More things that could keep your data safe ....

by warpcorecomputers - 8/4/06 6:30 AM In reply to: 8/4/06 Give me back my browser's home page! by Lee Koo (ADMIN) Moderator

I do agree with what Miquel K. of Columbus, Ohio wrote.
another thing you can do to have your data safe is the folowing.
it will cost some money but safety sould be worth it.
1) get a router if you are on broadband internet.
the router will have a hardware firewall that is harder to get around then a software firewall.
plus your computer ip is differend then the ip of your provider and you are harder to find or to hack.
2)you could use Internet security from Trendmicro.com
It does have a very good firewall and a verry good privacy protection.
it will block/remove/repair about 99% of damage done by malicious code like tracking cookies/trojans/spyware/adware/dataminers/hackers/virus/.
after beeing protected with those utilities you still need to be carefull.
1) if you want to make a transaction make sure the webpage starts with https:// .
and make sure it doesnt say like paypal.mywebsite.com or simelar like that if you see subdomains you know there is something wrong even when the site it self looks the same but that is a whole differend subject.
another thing you can do is use another browser than IE explorer.
1 good alternative is avantbrowser with all the good blocking built in that just prevents just that problem you have.
Get it for free at http:/www.avantbrowser.com
it is very small super fast too.
it does use the core programming of ie explorer but just adds a whole lot of extra protection to your browsing.
plus avantbrowser does overwrite the startpage option there you can tell avantbrowser to go to that website as startpage and it will go to that without changing the original windows startpage.
i do not say it will fix ie explorer because ie explorer will still go to the hijacked site but avantbrowser will not.
another thing you can do is search your windows registry for the name of that website by using the run command
start\run\regedit.exe and hit enter.
hit ctrl+f to open the search panel.
type the website url and hit enter when it finds it delete it from the registry by clicking on the entry right mouse button \ delete .
after that press F3 to search for it again.
it could be in the registry 3000 times you never know
you do that untill it will tell you it did not found an entry like that in the registry.
Hope this is helpful

Danny H from ohio

Post 35 of 72

Do You Have Norton AV?

by ashish7522 - 8/4/06 6:31 AM In reply to: 8/4/06 Give me back my browser's home page! by Lee Koo (ADMIN) Moderator

I have seen Norton AV Suite prevent a change in the browser. I have had to turn it off in order to reset the home page then reactivate it.

Post 36 of 72

Give me back my Browser Home Page

by msroslyn - 8/4/06 7:18 AM In reply to: 8/4/06 Give me back my browser's home page! by Lee Koo (ADMIN) Moderator

I had that problem about 2 years ago. I bought a doftware ptogram by WEBROOT called SPYSWEEPER. It has a shield option to protect your browser. Everytime someone or something tried to change my browser, the program opens up and then give me a pop up window with the option to accept or decline the change. You can also set it to sweep your computer for spyware and adware on a daily, weekly, monthly basis. I love this software. Since I installed this software I have had no problems with spyware, adware or browser hijacking. I hope this is helpful to you.

Post 37 of 72

Another idea

by davidf1234 - 8/4/06 7:21 AM In reply to: 8/4/06 Give me back my browser's home page! by Lee Koo (ADMIN) Moderator

Sometimes it helps to tell us what website your browser has been hijacked to. While the above answer should solve the problem, there are a number of known hijacks out there and you can sometimes search on the name of the hijacked website and find a solution.

Post 38 of 72

cannot change your IE homepage back after being hijacked..

by arebee88 - 8/4/06 8:09 AM In reply to: 8/4/06 Give me back my browser's home page! by Lee Koo (ADMIN) Moderator

Check to see if you have the latest ZoneAlarm update. Certain late versions did not allow you to reset our homepage. Recent updates fixed this problem.

Good Luck!

Post 39 of 72

use firefox instead?

by michael902 - 8/4/06 12:03 PM In reply to: cannot change your IE homepage back after being hijacked.. by arebee88

why not download firefox and use that instead. You can import your bookmarks to it, and not your homepage.

Post 40 of 72

IE Homepage Lock

by lnave99 - 8/4/06 8:18 AM In reply to: 8/4/06 Give me back my browser's home page! by Lee Koo (ADMIN) Moderator

I have the exact setup AVG and Zone Alarm....Zone Alarm has a bug in it (found the info on their site). My homepage was locked and I uninstalled Zone Alarm and reinstalled the debugged upadated version and now it
works like a champ. Spent 2 weeks trying to fix and this worked in 20 minutes.
Larry

Post 41 of 72

IE Hompage Lock....tried all the above

by lnave99 - 8/5/06 9:26 AM In reply to: IE Homepage Lock by lnave99

I tried all the above tweaks with absolutely no results...even tried editing the register with out any luck. The Zone Alarm people mentioned in an email they had a bug in their program about locking the homepage. So I removed the program and downloaded a new updated version with great results.
Also all of a sudden when I started trying to fix the problem it keep saying I did not have permission to change or edit which drove me crazy. I am the administrator so whats that about? That also went away.
Larry

Post 42 of 72

"Replacing" Internet Explorer

by MPlatner - 8/4/06 8:35 AM In reply to: 8/4/06 Give me back my browser's home page! by Lee Koo (ADMIN) Moderator

Hi all:

I've been working with, on and around computers since '77 - I started with a DEC PDP-11 and still have my PDP-8/M. I have always remembered what my teacher in high school told me, "Computers are stupid. You have to tell them what to do." With that philosophy in mind, I never feared trying the "Daring Unusual."

I teach at a University (Broadcast/Media Technology) and am also Director of Engineering, CMAT. This means I tend to/care for about 30 machines -- Avids, media, audio production, etc. The students often find ways to get them online to surf instead of going to the computer lab. ANYWAY ---

On occasions, I have had the home page problem myself. My cure: I went to a machine what was healthy, Right Click on My Computer and hit "Explore."
In Program Files, I look for the Internet Explorer folder -- just to verify it's there. Next, I use Easy CD Creator. I just look for that folder in the drop down window, click on it once, then hit "add" in Creator. Next, burn that folder to a disk, sneaker net it to the sick machine and simply open the CD, and either drag it to the Program Files folder or if you have it, use Trog Soft's "Send To" option. I've done this numerous times and it always works -- It's basically completely replacing IE with a healthy version.

Hey, it's worth a try!!! Worst that can happen is you HAVE to do the repair/reinstall.

G.

Post 43 of 72

give me back my brower's home page.

by mrking14 - 8/4/06 8:42 AM In reply to: 8/4/06 Give me back my browser's home page! by Lee Koo (ADMIN) Moderator

all the advice i read is real good and should fix your problem. i had the same problem and found out that some how mine was getting hijacked from the free ad-aware i had installed, somehow something got into it. this happened to me twice. now since i deleted it, i have not had a problem. i also use spyware guard, windows defender 2,bit defender 9 standard and spyblaster. also i don't know if you know that windows xp has a firewall built in it all you haveto do is go into securit and turn this on. the spyware guard has let me know about numerous brower's hijack attemps and stopped them before they had a chance to get in my computer

Post 44 of 72

Browser Home Page Highjacked

by ahg - 8/4/06 8:42 AM In reply to: 8/4/06 Give me back my browser's home page! by Lee Koo (ADMIN) Moderator

This is not not a question but a "Thank you" to Miguel for his excellent response to the problem. I have not had this happen to my computer as yet, but it could very well happen any day and I would not have known what to do either.

I worked on a one-to-one basis for several weeks with a tech. support engineer from Microsoft and I learnt a lot, including how to (very carefully) clean up my registry, but this highjacking situation is something which would have floored me.

Great job Miguel,

AHG

Post 45 of 72

How is it hijacked?????

by GBTrevor - 8/4/06 8:49 AM In reply to: 8/4/06 Give me back my browser's home page! by Lee Koo (ADMIN) Moderator

On first reading the question my first thought was that not enough info is supplied. Saying my browser is hijavked is a bit like saying my computer does not work!
How is it hijacked? what appears instead of the homepage? would be good for starters. This way the root cause can be tackled rather than listing a load of possible's that may have nothing to do with the actual problem.

When a client contacts me my first question is something along the lines "what happens/what do you see when you open IE?"

I hope this does not sound too negative, but a question ought to be precise enough to give a concise resolution.

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