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Peripherals: HELP!!!!!!! Accessing Maxtor External Hard Drive.

by Suzanne Knight - 7/11/04 8:06 AM
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Post 166 of 257

Another confirmation of racecardriver solution

by The1TrueBaab - 2/6/07 4:14 PM In reply to: Maxtor OneTouch II 300gb - solution to blinking blue light by zainiomar

I'd just like to thank racecardriver and bdnc88. I had the blinking light, inaccessible drive problem with a Maxtor OneTouch II 250gb external drive on Windows XP. I did the drive transplant to a CompUSA (sku 312100) external drive enclosure. Same results: all my data was immediately accessible as soon as I plugged in the USB. Thanks!

Post 167 of 257

flashing blue light, Maxtor one touch II 300 gb external dr

by bizzyliz - 11/23/07 10:31 AM In reply to: Maxtor OneTouch II 300gb - solution to blinking blue light by zainiomar

I purchased the CompUSA (sku 312100) drive case but it was too small for my drive. Can anyone tell me where I can buy a case that will fit my drive.

Post 168 of 257

Maxtor Blue Light Special

by mattbytez - 1/8/08 6:06 AM In reply to: Maxtor OneTouch II 300gb - solution to blinking blue light by zainiomar

I've moved the drive to 2 new external casings.
It does not assign it a letter drive.
I'm running a Dell Inpiration desk top.

Post 169 of 257

Questions/

by Kees Bakker Moderator - 1/8/08 6:23 AM In reply to: Maxtor Blue Light Special by mattbytez

1. Did the disk ever work?
2. Tried ALL usb-ports (front side and back side)?
3. Tried it on another PC?
4. What does Disk Management say about the drive?

Kees

Post 170 of 257

Maxtor Blue Light Special

by mattbytez - 1/8/08 7:34 AM In reply to: Questions/ by Kees Bakker Moderator

1. Did the disk ever work? Yes, quit after a series of power failures in California.
2. Tried ALL usb-ports (front side and back side)? Yes even installed new USB 2 card.
3. Tried it on another PC? yes and MAC
4. What does Disk Management say about the drive?
If I install it as an IDE slave drive internally it will be recognized as 300GB Maxtor, but it never will assign a letter. Not recognized in Firewire, but will ring the bell in USB-2.

Dell Dimension 8250
Win XP sp/2
ver 2002
Intel Pentium IV 2.4 Ghz
768 RAM

Post 171 of 257

Seems some hardware damage.

by Kees Bakker Moderator - 1/9/08 12:29 PM In reply to: Maxtor Blue Light Special by mattbytez

If Disk Management (start>run>diskmgmt.msc) doesn't see it when connected (internally nor externally) it seems time to replace it. If it is seen, treat it like a new disk (initialize if necessary, partition, format) and see what happens.

Kees

Post 172 of 257

Solution worked - thank you!

by mag9000 - 11/24/08 10:29 AM In reply to: Solution -- pass it on by racecardriver

I want to thank the folks on this forum (in particular, racecardriver) for the solution to the Maxtor HD failure. I had this happen this morning, installed a new enclosure and all is well. Thank you all!

Post 173 of 257

What worked for me.

by ItsCatholicHeven - 10/1/05 6:51 PM In reply to: HELP!!!!!!! Accessing Maxtor External Hard Drive. by Suzanne Knight

My external HDD was experiencing the same ''Parameter is Incorrect'' problem. All I did was take the HDD out of it's casing and connected it to my notebook. (http://www.bixnet.com/hardrivingui.html -- Go there and follow the instructions to get detailed, picture guided directions to replace the hard drive for many different computers) Then I booted my laptop with a data recovery/drive maintenance program called SpinRite ($89.00) (http://grc.com/spinrite.htm). It's expensive but also one of the best recovery programs on the market, although I'm sure other ones would still work. It took about 7 hours for SpinRite to repair my 40 gig HDD, but every piece of information is back.

Gerald Todd

Post 174 of 257

how do i get started,no book in box.no icon in tool bar

by treva withers - 10/22/05 9:41 AM In reply to: HELP!!!!!!! Accessing Maxtor External Hard Drive. by Suzanne Knight

personal storage 3100-kit:mo1b080-s/n:y25br5mc
it is on,green light showing.
how do i get started?

Post 175 of 257

Solution -- pass it on

by racecardriver - 11/9/05 3:51 AM In reply to: how do i get started,no book in box.no icon in tool bar by treva withers

Problem: Computer could no longer see the Maxtor 250 GB One touch II external drive.

Fear: Possible loss of all data

Help from Maxtor: Four attempts to help but no effective solution offered - essentially Maxtor was of no help --- they kept telling us ot turn the dirve on and off etc -- some help

Solution:
1.Purchase a hard drive enclosure at CopmUSA part # 317414 for $70.00
2. Carefully open the Maxtor drive and remove the hard drive by carefully unscrewing the dirve and disconnecting the 40 pin ribbon cable from the drive --- (the new enclosure comes with a new ribbon cable) You will have to break the seal and burst the from decorative peice off the pop the rivets off so that the drive slides out of the case
3. Install the hard drive in the new enclousre
4. Connect the enclosure to your computer -- enclosure comes with power supply and USB cables etc.
5. Turn your computer off an back on
6. Drive works as just another disk -- dont need the Maxtor drivers and dont need the Maxtor name

Lesson learned: External drive is comprised of a good ahrd dirve in an enclosure so shop around for a good hard dirve and an enclosure you like and you have an extrnal drive.

The longest time was to to drive to CompUSA -- the actual hard drive work took all of 20 minutes to carefully dismantle and re-install the drive in the enclosure vs. the days taken to agonize over loosing data and depending on Maxtor for help.

Good luck

Post 176 of 257

Maxtor External Hard Drive, power light on cord blinks

by jwilks - 12/8/05 6:00 PM In reply to: Solution -- pass it on by racecardriver

I have a 250 GB Maxtor External Hard Drive which failed just the other day. I took your advise and bought a case and changed the drive to the new case. Now the light on the cord blinks still. Every now and then I can get the light to stay on, the computer beeps, says new hardware found, then states there was a problem installing my new hardware.

Any help on this subject will be great. You can e-mail me at jimmywilks1@hotmail.com . I have tons of memories on this drive and will be sick if I loose them!

Post 177 of 257

racecardriver, Thank you!

by ninalou - 7/5/06 11:03 AM In reply to: Solution -- pass it on by racecardriver

I quickly registered because I needed to thank you. So, I hope you see this and...

Thank you so much for your suggestion and the step-by-step.

Thanks again!

Post 178 of 257

FINALLY! An Easy Solution

by oparvez - 1/9/06 8:11 PM In reply to: HELP!!!!!!! Accessing Maxtor External Hard Drive. by Suzanne Knight

My Maxtor Onetouch II 300GB HD experience sounds like many others.

Symptoms: One day, worked fine. The next windows explorer couldn't recognize the drive. The drive powered on fine, sounded normal, but wasn't visible. Under the storage manager, it appeared unallocated.
[insert profanity]

Here's my story...

1. I tried another computer, also running XP. nada.
2. I tried Maxtor Tech Support (they said format, pay for data recovery from 3rd party, or take it to BestBuy/CompUSA and let them try to recover using software).
3. I took it to CompUSA. The kid working the counter SERIOUSLY scared me with his lack of common sense. He thought it was a simple data transfer.
4. I took it to Data Doctors. They took the HD behind a curtain, chatted to themselves for about 10 minutes while I waited, came out and told me it would be several hundred dollars and they couldn't guarantee any results. OR, I could send it to their clean room partner and pay a $250 deposit. It would probably run $600 to $800, they said.
5. I took it to BestBuy, they kept it overnight, and then the GEEKSQUAD said "nothing they could do."
6. I tried Ontrack. They wanted $800 for the cleanroom. Their demo software could scan the drive and found 90,000+ files. The first glimmer of hope! However, it wanted to rename all the files xxx1.jpg, reorganizing the data by in folders by filetype. Plus, the software was at least $200. I was inspired, but since I was waiting for a new drive from Newegg (Seagate this time), I kept hunting.
7. I tried a couple of other data recovery software product demos. They too could read the drive, but could see far fewer files. However, they did keep the filenames intact.
8. After typing in "maxtor, HD, unallocated, one touch" into google I found the best possible solution at this webpage from aaa.computer.com (made tiny for easy viewing): http://tinyurl.com/bfzrc.

The symptoms were exactly the same as mine and the solution seems to have worked flawlessly. The little program (from http://www.cgsecurity.org) worked perfectly. Within SECONDS, my Maxtor HD was visible to windows explorer once again and ALL THE FILES seemed to be there. I'm currently in the process of transfering those files from the Maxtor to the Seagate. Once I confirm the data's integrity, I'll format the Maxtor and send it back for replacement under warranty. Even though it seems to be back and running, I don't trust it now that it bit the dust once.

Post 179 of 257

What a great tool!

by gshantz - 1/14/06 7:48 PM In reply to: FINALLY! An Easy Solution by oparvez

>The symptoms were exactly the same as mine and the solution seems to have worked flawlessly. The little program (from http://www.cgsecurity.org) worked perfectly. Within SECONDS, my Maxtor HD was visible to windows explorer once again and ALL THE FILES seemed to be there. <

My dilemma began after trying to rebuild Win XP w/SP2 on another drive. NO other drives or periphs connected. When trying to access the OneTouch II 300 Gig drive, to restore my data, there were now 2 unformatted partitions instead of one large partition. Since I had over 100 Gig of unreplaceable data on the OneTouch, I was just a little excited.

After reading the responses from Maxtor, I felt encouraged to venture out. So with trepidation, I ran the "Test drive" program and it found the same 2 smaller partitions as Windows. I continued to do a "deeper" search of the drive, and it found my original 300 Gig partition. This took more than a few seconds, but I was now getting happy. It told me that the first partition table was "bad" and offered me the chance to copy the backup partion table to the 1st table. This took seconds, and when I rebooted, everything was restored. I can't say how much I admire and appreciate the author of "Test drive" from http://www.cgsecurity.org.

Thanks Oparvez.

Post 180 of 257

(NT) Exactly which program are you referring to ?

by VAPCMD - 1/18/06 3:16 PM In reply to: What a great tool! by gshantz

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