Go to Windows 7 Insider Guide
Miscellaneous laptop discussions : Futuretop CommandTop... anyone have one?
Finally got my refund
by soar_loosers - 2/17/06 11:11 AM In reply to: CROOKS AT HYBRIDGEAR - DO NOT BUY FROM THEM by soar_loosersOK, I admit I was harsh for using the term "crooks." But finally after weeks of squeaking the wheels, my $4000+ has been credited back to my Discover Card account.
Hybridgear's schtick is that they have the cheapest price and greatest bang for the bucks with superb components. Unfortunately, they can't deliver in a timely manner and their customer service sucks. All I really needed was a phone call to tell me why my order was delayed, and an apology. If they were to call me up give a reasonable explanation and make it up to me in something like free delivery, free upgrade, etc...I'd have no problem waiting more than 4 weeks for the machine to be built.
Glad to hear
by Bud91910 - 4/28/06 3:10 PM In reply to: Finally got my refund by soar_loosersGlad to hear you received your refund. I still have my futuretop and its running like a dream. Couldn't ask for a better high performance laptop. I still suggest anyone who wants a fast machine that is ahead of its time and has all the bells and whistles, then this is the one to buy.
By the way, did you purchase another laptop or put the money back in the bank.
Best of luck..........
MY EVO-X (D900T) - DEAD AND THEY DONT RESPOND
by spiderdan16 - 5/27/06 2:15 PM In reply to: CROOKS AT HYBRIDGEAR - DO NOT BUY FROM THEM by soar_loosersThese guys are the @#%#$ worst. I even talked to their repair partner Chem USA (www.chemusa.com) and they say that these guys barely respond. Their 800# is gone, their emails bounce back, and the "cell" # I have for them goes unanswered. I have an EV0-X which I paid over 3k for and have already had to send it back twice; now it wont boot up at all after freezing regularly for about a week. All this with a supposed "rock solid" 3 Year warranty... the machine is good but defintely NOT for regular moving around. Anyone with this machine that has links to reputable repair companies please contact me. Hell, if there's a lawsuit going against these guys I'd definitely like to know. Good luck everyone.
Hybridgear = fraud
by KristenMDowd - 7/18/06 8:11 AM In reply to: MY EVO-X (D900T) - DEAD AND THEY DONT RESPOND by spiderdan16Hybridgear.net is definately the worst. They never included an XP cd with my purchase even though I payed for it! I called multiple times and they said that it was "in the mail" and finally they do not exist as described in previous post!
Now I get a message every 5 minutes telling me that Microsoft Windows XP Professional VLK has now expired. I called Microsoft and talked to there fraud department, they said I had to purchase the license for $150!
This is very frustrating and is a reason for going with noteworthy companies (Lenova, Dell, Gateway) and not comanies trying to make a living off of ebay.
The fraud rep from Microsoft was very helpful and said that they have pushed this ticket onto there legal team. Will much happen? Probably not, but everyone here looses out because of a chop shop in Texas.
Does FutureTop/HybridGear Stil Exist?
by hankepg - 5/22/06 5:04 PM In reply to: Futuretop CommandTop... anyone have one? by ShiningbladeHi All,
I've been reading the posts here and the "goods"
and "bads" of HybridGear - over the past several
months now. Glad I've not been in a hurry to buy
anything!
Based on my attempts to do things on their web pages,
failed e-mails, and failure to answer their phone,
I'm beginning to wonder if hybridgear still exists.
Many of their web pages now produce errors such as:
"Unknown MySQL server host 'futuretop.net'". And,
e-mails to sales and support@HybridGear.net both
bounced back - no mailbox by that name.
And, their phone number reported as disconnected a
few times - unless I dialed wrong.... Today, it
just rang - no answer, no machine.
My guess is they no longer exist. It sounded like
they built a powerful machine. No word on how well
built they were - over time.... And, they had very
attractive prices.
If they still exist, perhaps someone will see this
and respond.... If they are gone, I do hope they
built a machine that lasts for those who bought
them!
Good Luck and Regards,
NetworksMan
Satisfied customers rare and still have complaints but...
by jelgert - 5/23/06 3:42 AM In reply to: Does FutureTop/HybridGear Stil Exist? by hankepgI've read a few forums and from what I can see yes the company is still there but if anything their getting worse no one gets anything on time I think of of the boast of the company is made in 4 days and shipped which would give you a time like bud was saying of 8 days but well in reality no one I've seen got the computer in less than 30 days. Like you said the website is still there but I couldn't get into building my own system or buying anything and had the error message you talked about at the bottom of the page. But anyways interesting posting to read seeing as I hadn't really heard of the company before now did get me thinking though why people buying laptops like these just don't build their own laptops I mean if your going to just stick desktop parts in it anyways and make it 15 pounds with crappy service support at least building it yourself wouldn't screw with your nerves as much. Actually read a review from a guy who go his system with used parts and when he sent the computer back in to be replaced they sent him a computer that was completly used not just the hd and told him after that he couldn't get a refund. Anyways yeah I guess they still exist seeing as I thought I saw someone buying one around feburary of this year but they may have dropped out completly from the game in the last couple of months who knows lol I guess you can keep calling the number I'm not don't want one of these.
DEJA V
by stewart6 - 5/27/06 3:51 PM In reply to: Satisfied customers rare and still have complaints but... by jelgertThis is a rerun of a thread from some months ago.These enthusiasts are full of bull and are probably Futuretop agents. They don't seem to leave any profile. Let's axe this.
HybridGear Seems to be GONE!
by hankepg - 5/27/06 9:46 PM In reply to: Does FutureTop/HybridGear Stil Exist? by hankepgHi,
"broadwayCG-Unit" also responded in another thread
here that he's not able to get through to HybridGear.
No response on the cell number he was given. This
is under the one titled: "MY EVO-X (D900T) - DEAD AND THEY DONT RESPOND".
I hope he gets the help he needs. After all paying
over $3k for a box is a lot of money!
Good luck. And, let's hope other folks' computers
last better than broadway's did.
Good Luck Everyone,
NetworksMan - ABSOLUTELY NO TIES TO HYBRIDGEAR!!
chemusa
by gmw1955 - 6/18/06 12:46 PM In reply to: HybridGear Seems to be GONE! by hankepggo to chemusa.com (use IE, the site's menu doesn't like firefox). I had my laptop warrantied a while ago when hybridgear was still around, and they just sent me a shipping label and directed me to get an rma from chemusa (the mfr. and contrary to hybridgear's absymal support, these guys are really great, same day warranty turn around time). This may not work for all of their laptops depending on who the ODM is per your particular box, but this is probably your best shot.
I'm very disapointed/ maybe this will help
by Bud91910 - 7/3/06 11:41 AM In reply to: HybridGear Seems to be GONE! by hankepgBBB Reliability Report
The Better Business Bureau®
Serving Brazos Valley and Deep East Texas
418 Tarrow
College Station, TX 77840-1822
(979) 260-2222
www.bbbbryan.org
Hybridgear
1706 East 29th Street, Suite #102 (invalid)
Bryan, TX 77803
Telephone: (888) 577-4327
Fax: (877) 667-4723
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
.
Original Business Start Date: February 2002
Principal: Mr. Matt OByrne, Owner
Customer Contact: Mr. Matt OByrne, Owner - (888) 577-4327
Entity: Sole Proprietor
Employees: 1
TOB Classification: Computers-Dealers
BBB Membership: This company is not a member.
BBB Membership Status
On April 27, 2005, this company's membership in the BBB was revoked by the BBB's Board of Directors due to failure to respond to one or more consumer complaints filed with the BBB.
Customer Experience
Based on BBB files, this company has an unsatisfactory record
BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern
BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.
of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.
with the Bureau due to failure to respond to two or more complaints.
Three (3) additional complaints filed against this company are unresolved
BBB Definition:
unresolved - The company failed to resolve the complaint issues.
since the mail sent to the company has been returned as "return to sender, no forward order on file, unable to forward" 03/29/06 and 04/05/06. We do not have current mailing information for this company.
03/29/06 The telephone number the Bureau had on file for this company has been disconnected.
On July 21, 2005, Certified Mail addressed to this company was returned by the U.S. Postal Service as "return to sender, unclaimed".
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 10 complaints about this company in the last 36 months, our standard reporting period. Of the total of 10 complaints closed in 36 months, 7 were closed in the last year.
Delivery Issues
BBB Definition:
Delivery Issues - Claims alleging delayed delivery of ordered merchandise.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB or to the consumer to resolve the issues.
Repair Issues
BBB Definition:
Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, inferior workmanship.
Unpursuable
BBB Definition:
Unpursuable - The company cannot be located or is out of business.
2 - Company cannot be located. Mail returned and phone disconnected.
Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Customer Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
2 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
2 - Company failed to respond to the BBB or to the consumer to resolve the issues.
Refund or Exchange Issues
BBB Definition:
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Unpursuable
BBB Definition:
Unpursuable - The company cannot be located or is out of business.
1 - Company cannot be located. Mail returned and phone disconnected.
Company Management
Additional company management personnel include:
Mr. Erik Crawford
Additional File Information
According to information in the Bureau files, it appears that the company is no longer in business. The phone numbers the Bureau had for this company are disconnected, and directory assistance does not have a listing for this company. The Bureau's mail to this company has been returned as undeliverable. If you have an unresolved
BBB Definition:
unresolved - The company failed to resolve the complaint issues.
dispute with this company you may wish to seek legal advice.
Additional DBAs, Addresses and Telephone Numbers
Additional Addresses
3631 Vienna Drive (former)
College Station, TX 77845
2501 Texas Ave South, #109 (former)
College Station, TX 77840
Industry Tips
Buying Computers By Mail
Buying Custom-Built PCs
Finding a Reputable Computer Reseller
--------------------------------------------------------------------------------
Report as of July 3, 2006
Copyright© 2006 Better Business Bureau®, Inc.
BBB reports may not be reproduced for sales or promotional purposes.
The information in this report has either been provided by the company or has been compiled by the Bureau from other reliable sources.
As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.
Very disapointed/maybe this will help
by Bud91910 - 7/3/06 11:44 AM In reply to: HybridGear Seems to be GONE! by hankepgBBB Reliability Report
The Better Business Bureau®
Serving Brazos Valley and Deep East Texas
418 Tarrow
College Station, TX 77840-1822
(979) 260-2222
www.bbbbryan.org
Hybridgear
1706 East 29th Street, Suite #102 (invalid)
Bryan, TX 77803
Telephone: (888) 577-4327
Fax: (877) 667-4723
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
.
Original Business Start Date: February 2002
Principal: Mr. Matt OByrne, Owner
Customer Contact: Mr. Matt OByrne, Owner - (888) 577-4327
Entity: Sole Proprietor
Employees: 1
TOB Classification: Computers-Dealers
BBB Membership: This company is not a member.
BBB Membership Status
On April 27, 2005, this company's membership in the BBB was revoked by the BBB's Board of Directors due to failure to respond to one or more consumer complaints filed with the BBB.
Customer Experience
Based on BBB files, this company has an unsatisfactory record
BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern
BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.
of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.
with the Bureau due to failure to respond to two or more complaints.
Three (3) additional complaints filed against this company are unresolved
BBB Definition:
unresolved - The company failed to resolve the complaint issues.
since the mail sent to the company has been returned as "return to sender, no forward order on file, unable to forward" 03/29/06 and 04/05/06. We do not have current mailing information for this company.
03/29/06 The telephone number the Bureau had on file for this company has been disconnected.
On July 21, 2005, Certified Mail addressed to this company was returned by the U.S. Postal Service as "return to sender, unclaimed".
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 10 complaints about this company in the last 36 months, our standard reporting period. Of the total of 10 complaints closed in 36 months, 7 were closed in the last year.
Delivery Issues
BBB Definition:
Delivery Issues - Claims alleging delayed delivery of ordered merchandise.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB or to the consumer to resolve the issues.
Repair Issues
BBB Definition:
Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, inferior workmanship.
Unpursuable
BBB Definition:
Unpursuable - The company cannot be located or is out of business.
2 - Company cannot be located. Mail returned and phone disconnected.
Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Customer Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
2 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
2 - Company failed to respond to the BBB or to the consumer to resolve the issues.
Refund or Exchange Issues
BBB Definition:
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Unpursuable
BBB Definition:
Unpursuable - The company cannot be located or is out of business.
1 - Company cannot be located. Mail returned and phone disconnected.
Company Management
Additional company management personnel include:
Mr. Erik Crawford
Additional File Information
According to information in the Bureau files, it appears that the company is no longer in business. The phone numbers the Bureau had for this company are disconnected, and directory assistance does not have a listing for this company. The Bureau's mail to this company has been returned as undeliverable. If you have an unresolved
BBB Definition:
unresolved - The company failed to resolve the complaint issues.
dispute with this company you may wish to seek legal advice.
Additional DBAs, Addresses and Telephone Numbers
Additional Addresses
3631 Vienna Drive (former)
College Station, TX 77845
2501 Texas Ave South, #109 (former)
College Station, TX 77840
Industry Tips
Buying Computers By Mail
Buying Custom-Built PCs
Finding a Reputable Computer Reseller
--------------------------------------------------------------------------------
Report as of July 3, 2006
Copyright© 2006 Better Business Bureau®, Inc.
BBB reports may not be reproduced for sales or promotional purposes.
The information in this report has either been provided by the company or has been compiled by the Bureau from other reliable sources.
As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.
Making a claim to the BBB !!!
by mtf612 - 6/20/06 7:14 PM In reply to: Does FutureTop/HybridGear Stil Exist? by hankepgI will be making a claim to the Better Bussiness Bearue of (Austin) Texas against Hybrid Gear/ Future top. I had purchased a 3600 dollar laptop (the evo x) in July. In august they were bought out (or merged with) futuretop (now my laptop is called the command top) . I had purchased a 200 + dollar warranty with hybrid gear, and now its been 1 year and I saw a lack of costumer support and now a lack of service (since they are offically gone). If anyone knows how to come in contact WITH anyone at hybrid gear please notify me, otherwise I may not have a case against them.
I bought a Sager from PowerNotebooks.com
by hankepg - 6/25/06 1:25 PM In reply to: Making a claim to the BBB !!! by mtf612Hi,
Sorry to see HybridGear appears to be gone and
the trouble folks seem to be going through for
support.
One of the posts here mentioned eurocom.com and
powernotebooks.com. I got real interested in a
refurbished unit from eurocom.com. Then I found
powernotebooks.com. For the US their prices are
far more reasonable - tarifs and such to get from
eurocom.com in Canada to the US!
I almost bought one of the Sager systems that is
identical to what HybridGear sold. Same body and
configurations. But, I decided on a bit more
reasonable system, the 5760.
If you check out powernotebooks.com, talk to
Donald Stratton, he's the owner. He was very
knowledgeable and helpful. I won't get anything,
but, tell him Ed recommended him and his company.
You might get a discount for the referral....
Good luck on lappers folks!!
Regards,
NetworksMan
I'm very disapointed/ maybe this can help
by Bud91910 - 7/3/06 12:38 PM In reply to: Making a claim to the BBB !!! by mtf612BBB Reliability Report
The Better Business Bureau®
Serving Brazos Valley and Deep East Texas
418 Tarrow
College Station, TX 77840-1822
(979) 260-2222
www.bbbbryan.org
Hybridgear
1706 East 29th Street, Suite #102 (invalid)
Bryan, TX 77803
Telephone: (888) 577-4327
Fax: (877) 667-4723
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
.
Original Business Start Date: February 2002
Principal: Mr. Matt OByrne, Owner
Customer Contact: Mr. Matt OByrne, Owner - (888) 577-4327
Entity: Sole Proprietor
Employees: 1
TOB Classification: Computers-Dealers
BBB Membership: This company is not a member.
BBB Membership Status
On April 27, 2005, this company's membership in the BBB was revoked by the BBB's Board of Directors due to failure to respond to one or more consumer complaints filed with the BBB.
Customer Experience
Based on BBB files, this company has an unsatisfactory record
BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern
BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.
of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.
with the Bureau due to failure to respond to two or more complaints.
Three (3) additional complaints filed against this company are unresolved
BBB Definition:
unresolved - The company failed to resolve the complaint issues.
since the mail sent to the company has been returned as "return to sender, no forward order on file, unable to forward" 03/29/06 and 04/05/06. We do not have current mailing information for this company.
03/29/06 The telephone number the Bureau had on file for this company has been disconnected.
On July 21, 2005, Certified Mail addressed to this company was returned by the U.S. Postal Service as "return to sender, unclaimed".
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 10 complaints about this company in the last 36 months, our standard reporting period. Of the total of 10 complaints closed in 36 months, 7 were closed in the last year.
Delivery Issues
BBB Definition:
Delivery Issues - Claims alleging delayed delivery of ordered merchandise.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB or to the consumer to resolve the issues.
Repair Issues
BBB Definition:
Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, inferior workmanship.
Unpursuable
BBB Definition:
Unpursuable - The company cannot be located or is out of business.
2 - Company cannot be located. Mail returned and phone disconnected.
Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Customer Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
2 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Unresolved
BBB Definition:
Unresolved - The company failed to resolve the complaint issues.
1 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
2 - Company failed to respond to the BBB or to the consumer to resolve the issues.
Refund or Exchange Issues
BBB Definition:
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Unpursuable
BBB Definition:
Unpursuable - The company cannot be located or is out of business.
1 - Company cannot be located. Mail returned and phone disconnected.
Company Management
Additional company management personnel include:
Mr. Erik Crawford
Additional File Information
According to information in the Bureau files, it appears that the company is no longer in business. The phone numbers the Bureau had for this company are disconnected, and directory assistance does not have a listing for this company. The Bureau's mail to this company has been returned as undeliverable. If you have an unresolved
BBB Definition:
unresolved - The company failed to resolve the complaint issues.
dispute with this company you may wish to seek legal advice.
Additional DBAs, Addresses and Telephone Numbers
Additional Addresses
3631 Vienna Drive (former)
College Station, TX 77845
2501 Texas Ave South, #109 (former)
College Station, TX 77840
Industry Tips
Buying Computers By Mail
Buying Custom-Built PCs
Finding a Reputable Computer Reseller
--------------------------------------------------------------------------------
Report as of July 3, 2006
Copyright© 2006 Better Business Bureau®, Inc.
BBB reports may not be reproduced for sales or promotional purposes.
The information in this report has either been provided by the company or has been compiled by the Bureau from other reliable sources.
As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.
Thanks for BBB Information, Hope it Will Help Someone
by hankepg - 7/3/06 7:41 PM In reply to: I'm very disapointed/ maybe this can help by Bud91910Hi Bud,
Thanks for the BBB information about HybridGear.
Perhaps it will help someone. The systems looked
like they may have been Sager built. Perhaps
they were and might even be covered by Sager.
Maybe they JUST look like the Sager notebooks
sold at PowerNotebooks.com.... I don't know.
Good luck folks.
And, again, thanks for the digging!
Regards,
Networksman
| Forum legend: | |
 |
Locked thread |
 |
Moderator |
 |
CNET staff |
 |
Samsung staff |
 |
Norton Authorized Support team |
 |
AVG staff |
 |
Windows Outreach team |
 |
Dell staff |
 |
Intel staff |
