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Storage: External hard drive not recognised. Please help :(

by jamhay - 5/15/05 8:25 AM
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Post 61 of 100

solution you are great

by djbubba - 5/16/08 3:19 AM In reply to: Solution which will work in most cases by inkiewou

i read this string aver and over again, and thaen your solution came up, theis is an adult way to replay i love it itīs working and you are a great communicator, sombody earlyer just replyed its loste and dont use har drives as bask up....thats a lot og B.ll But waht we wanted was your solution that is working......
thank you....

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Post 62 of 100

THIS WORKED!!

by SeasonsofAutumn - 11/19/08 3:38 PM In reply to: Solution which will work in most cases by inkiewou

It's been some time (2 years) but this solution worked for me. It was simple and straightforward and I would like to extend my thanks to Inkiewou for posting!

BTW, I use XP on a Dell Inspiron 1300, with a Western Digital 500GB External HD. Like many others, I had spent days searching for a solution. This has happened to me, not once, but 3 times!! I printed a copy of this post and will keep **just in case**.

Thanks Again!!

Autumn

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Post 63 of 100

Can't read WD USB External drive

by kedarpoduri - 4/9/09 4:04 PM In reply to: Solution which will work in most cases by inkiewou

Dear Dimitri,

I tried all other solutions posted in various threads but still couldn't get my drive to be seen under My Computer. It's recognized under Device Manager but not under Disk Management or My Computer.

Ran your utility testdisk_win but found that it's unable to read the partition - giving "Read Error". I am trying to find the right doc on your site that will guide me through this but couldn't find one.

Any help here is greatly appreciated.

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Post 64 of 100

Dot NET framework

by Badname0 - 5/26/06 4:43 PM In reply to: External hard drive not recognised. Please help :( by jamhay

I know many of you have said you think your having issues with Windows XP Service Pack 2.

I do not think this is the case.

There are many solutions to different problems that may occur with a External Hard Drive, both used through FireWire and USB alike.

One of the problems may be an issue my mom had occur to her hard drive. Currently I am having issues with my own hard drive, I found this and eventually remembered this.

My mother was having trouble with her Maxtor 200gb External One Touch II Hard Drive in order to fix the problem a tech support member instructed her to uninstall Dot .NET framework 2.0 as it interferes with many hard drive devices, this fixed the problem for my mother.

Hope this helps, I'm going to attempt it right now...

This only occurs on my computer which has Windows SP2 & Dot NET 2.0 framework.

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Post 65 of 100

Dot Net Framework

by cbazza - 6/2/06 3:35 AM In reply to: Dot NET framework by Badname0

Did it work?

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Post 66 of 100

ANother Solution

by THEDEVO - 6/7/06 3:23 AM In reply to: External hard drive not recognised. Please help :( by jamhay

Hi all,

I had this same problem and here is my solution that worked for me, and maybe others?

1.) First is the order in which the drive is connected. Connect the power to the drive, then the USB cable to the drive, then the cable to the USB port.

2.) First time the drive was plugged into the computer it came up as mass storage devie but nothing under windows explorer or computer management (but was there under device manager)

3.) Safely remove the device, then reconnect it.

4.) If this hasn't done the trick, go into device manager and uninstall both the disk under disk drives, and the USB device under usb devices.

5.) Now seach for changes in hardware (Button at the top of device manager). This should find the drive and name it accordingly.

6.) The next problem I found was i couldnt edit or read any of the files. Later found this to be due to the drive not having enough free space for windows to write its necessary information.

Hope this helps some people atleast, sure got me going with my cheap Chinese USB to IDE cable.

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Post 67 of 100

Yet another solution

by aslobe - 6/12/06 7:21 PM In reply to: ANother Solution by THEDEVO

I had the same problem with my back-up drive, but I found this page solved my problem really easily (the whole How-can-I-format-if-there's-no-drive-letter thing).

http://experts.about.com/q/Hard-Drive-Problems-2113/Installing-External-Hard-Drive.htm

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Post 68 of 100

A possible solution....

by the_1 - 6/23/06 7:20 PM In reply to: External hard drive not recognised. Please help :( by jamhay

I wanted to share my experience with my 2.5in external HD (bought the HD and the enclosure separately). I've assembled it and when I connected it to my laptop, Win XP would acknowledge that "USB device" has been connected however it would not be visible in "My Computer" or in "Disk Management" (but was detected in "Device Manager"). I have read and tried a lot to resolve the matter but not luck until I have put the HD in the enclosure again and I noticed that the 1st time it wasn't tightly secured in place(WARNING: do not overdo the "pushing part" just make sure it is tightly secured in its place). I connected it then to my laptop again and it appeared in "Disk Management" from where I have partioned and formated the drive. SO check the connection between the External enclosure and the actual HD, the problem could be as simple as that.

Good luck...

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Post 69 of 100

Need 'simple help' for big problem ! Maxtor External HD

by bbessembinders - 6/24/06 12:54 AM In reply to: External hard drive not recognised. Please help :( by jamhay

Hello - I have read the above strings and still have no clue on what to do.

My problem is that my Acer XP computer no longer sees my Maxtor 3100 external hard drive (not seen in disk management or device manager). I plug it in and all there is is blinking on the cord and the drive. There is no sound of movement inside, as there once was. I degfragged a few days ago and thought that might be the issue (since I think it was mentioned above) but have NO IDEA how to fix the problem. All other items work in USB so it's not the plug. I did plug the wrong power supply, 24a vs normal 12a for about 1 minute, before realizing I had the wrong power supply connected to my HD.

There are very important pics on the drive and I cannot afford to loose them. In addition, I am a long way from the states, so unless I know what I am looking for at the store, there isn't anyone to ask. I need help but in very simple terms; all I really know about computers is how to Google - hence how I found this help discussion.

Thank you,
Susan

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Post 70 of 100

Is the external HDD still under warranty ?

by VAPCMD - 6/24/06 6:36 AM In reply to: Need 'simple help' for big problem ! Maxtor External HD by bbessembinders

If not.... suggest removing the hard disk drive (HDD) from the external enclosure and verifying if it is or isn't spinning up. The way I'd do that is connect it POWER ONLY as an internal HDD in a desktop PC. If it powers up ... then shut down the PC, connect it to the data cable and jumper it as a secondary NOT PRIMARY BOOTABLE DRIVE and see if the system recognizes it. If recognized, you might be able to copy your data to another hard drive in the desktop system.

If the drive won't spin up and the data isn't available elsewhere...i.e. a backup of some sort, you're facing a sigificant expense for data recovery.

Sorry to hear about your dilemma.

VAPCMD

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Post 71 of 100

Solution!!

by JohnnyBrigantine - 7/3/06 8:30 AM In reply to: External hard drive not recognised. Please help :( by jamhay

I was having the same problem until I reasigned the default drive letter for the external hard drive.
1) open control panel
2) click administrative tools
3) click computer management
4) click storage
5) click disk management
6) right-clikc on the desired drive
7) select the external hard drive
8) right-click and select change
9) select a drive that is seldomly used

This fixed my problem!!! Good luck!

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Post 72 of 100

Tried that as I did the other suggesting disc management

by mh64 - 7/5/06 4:13 PM In reply to: Solution!! by JohnnyBrigantine

It doesn't show here or in Windows Exploder, only in Device Manager

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Post 73 of 100

Same Problem No Solution

by joonior9535 - 7/5/06 11:39 PM In reply to: External hard drive not recognised. Please help :( by jamhay

I have tried every "solution" in here. The Maxtor drive shoes in the Safely Remove Hardware window but it will not assign a Drive Letter and doesn't show in Computer Management Window. I bought a new cast and still had the same results. When I put it internally into the PC it shows, But not when it is in the hard drive case. It used to register. Someone please help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11

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Post 74 of 100

If you can see it internally...

by R. Proffitt Moderator - 7/6/06 1:57 PM In reply to: Same Problem No Solution by joonior9535

It's time to buy a new drive for the case then while the drive is disconnected, partition and format your new drive in the USB case. Once that's working, put the old maxtor drive intenally and copy all the files out to the new external.

Once you're satisfied you've saved the files, run up the partition program in your OS and remove the partitions from the MAXTOR.

Put the drive back into the MAXTOR case and then partition and format the MAXTOR.

Copy all the files back there.

Done.

Bob

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Post 75 of 100

Get rid of maxtor one and for all

by olomina2 - 7/28/06 6:12 PM In reply to: Same Problem No Solution by joonior9535

Four maxtor 300 GB crashed so far on me, the last one did not power up and I had over 200 gb of customer photos there, I opened the case and plug it to my computer, great, now I can see all my work.
I got them from Costco, I took them back and got the new 500 gb western digital $ 279.00, no problems so far, it turns on when I power my computer and turns off by it self when I shut down the computer.
I have a maxtor 200 and a 160 for over 4 years, no problems.
The 300 are an abomination!!!

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