Computer help: Help, Suspecting I was ripped off
Help, Suspecting I was ripped off
by k6lw - 6/27/06 9:14 PMI'm fearing the technician we hired has swapped some of our components for lower quality devices. Here is my story.....
After my PC failed completely I called a computer repair company from the yellow pages.
We paid to have our motherboard, CPU, and RAM replaced. The processor/CPU was replaced with an AMD Athlon XP 2400+, this is documented in our receipt.
After getting the computer back we purchased a new GeForce FX 5500 256 MB Video card from Best Buy. Soon after only a few months with the computer the new motherboard failed, so we took the PC back.
Upon getting the computer back we began encountering problems so we inspected the system, and found the Processor/CPU to now be an AMD Athlon XP 1800+, and the graphics card to be an NVIDIA RIVA TNT 2 model 64 32 MB.
Do my concerns seem to be warranted. We called the individual tonight, and left a message, but we haven't heard back yet. What are my options, any advice, any help would be appreciated thanks.
-J
If what you say...
by comicfan - 6/27/06 10:29 PM In reply to: Help, Suspecting I was ripped off by k6lwis indeed true, yes you were extremely ripped off. However, you are part to blame as when getting anything worked on, you should check the credentials of the person, make sure they are indeed certified, ask for your old parts back (you have every right)and shown proof of what was put in. If this person doesn't have a good explanation and you have absolute proof of what has occured, call the better business bureau, a lawyer perhaps, and file a complaint. Once again, a pc technician taking parts that don't belong or without consulting you, is nothing less than theft.
You may even file a police report, however the methods vary from state to state. Contacting the person who did this may simply tip them off and if you were ripped off, go to other means. That is my opinion.
Paul
thanks for replying
by k6lw - 6/27/06 10:37 PM In reply to: If what you say... by comicfanSome of my software has also been uninstalled.
I heard that the Registry records software and hardware changes is that true? How would I go about this?
I think some of my media was deleted also is there a deleted file log stored anywhere?
Software, hardware, registry , oh my...
by comicfan - 6/27/06 11:02 PM In reply to: thanks for replying by k6lwAs far as your OS goes, it may have had to be re-installed depending. This can be a common thing but your WindowsXP if what you had, is designed to detect the hardware changes so may not have had to be touched. Also, it depends on this, were any original items left on your pc that aren't common programs. Like pictures, music files etc...? Are you sure there isn't a fresh OS install and SOME of your files were simply saved and put back on? As far as the registry question, yes, but you have to know what you are looking for, here is a link that explains a bit about the registry...
http://freepctech.com/pc/002/Windows_registry_faq.shtml
It's easier said than done.
thanks
by k6lw - 6/27/06 11:15 PM In reply to: Software, hardware, registry , oh my... by comicfanSome Games I had installed were still installed on the PC. Most music, video, and image files I had were in the same places, but some were missing.
Wouldn't worry...
by comicfan - 6/27/06 11:30 PM In reply to: thanks by k6lwabout the Os to be honest. The hardware is the costly part and if what said is true, you can prove it far more easily. If you are mad that your OS was messed with , I understand, it feels personal but you have to stick with the hardware issues. This is Fraud where I live. Many have lost liscenses, went to jail, etc...over this type of thing.
Paul
Palm Beach FL Rip OFF
by rstinnett - 6/30/06 3:08 AM In reply to: This is why......... by GlendaI was at a small owner Computer shop in Palm Beach looking for parts. While I was there, a Woman and her 8-9 year old son came in with a nice newer system for repair. I overheard her say that her son split a soda on the keyboard and that the computer was off and they never turned it on. She was afraid that the computer was shorted out already as the power plug was in the wall. The guy gave a story that well it is probably destroyed totally now and would cost more than replace it with a new one, I will give you $30 for it. I about fell out over this.. This Guys got Big ones to do this.. She only needed a Keyboard. So the lady said OK I will take the $30 for the computer. This was a monitor, tower, soda laiden keyboard, mouse and speakers..I wanted to go over and talk to the lady, but it happened so fast.. Deal was over and done with.. So Homie the owner had a nice High end Sony system for sale the following day. I have never been back since, and passed the word on.
If you are not sure where to take your computer for repair, check with your local college.. Most have Computer Repair courses and would welcome the repair for that day of the course. And while you are there, sign up for the course. It is not as hard as one would think and after the course you can help save your friends and families computers from rip off places as well.
Palm Beach Rip-off
by BobbyO - 6/30/06 7:04 AM In reply to: Palm Beach FL Rip OFF by rstinnettWhy not let everyone know who this "rip-of" atrist posing as a computer repair technician is?
(NT) Because, without absolute proof, have you heard of SLANDER?
by comicfan - 6/30/06 11:44 AM In reply to: Palm Beach Rip-off by BobbyONot wanting to get involved = guilt by inaction
by rlmikel3698 - 6/30/06 9:35 AM In reply to: Palm Beach FL Rip OFF by rstinnettYou sorry sack of sh*t. You saw this lady getting ripped off and didn't say anything to her? By not getting involved when you saw the fraud ocurring, you're as guilty as the shop owner. I hope your power supply shorts out and fries your whole system.
Judge?
by comicfan - 6/30/06 11:42 AM In reply to: Not wanting to get involved = guilt by inaction by rlmikel3698I always get involved especially if someone is getting a bad deal or whatever but sometimes things happen so fast that we don't have time to let it sink in. Some do, some don't. So before you become judge and jury (which you aren't) this person may have done good things for others but simply got confused. This has happened to me and I am typically a quick thinker. Perhaps the woman may not have known about a computer but common sense should have been in place too as I would get a second opinion even w\o knowing about a pc or tv etc...
Paul
guilt by inaction
by devo2u - 7/7/06 6:02 AM In reply to: Not wanting to get involved = guilt by inaction by rlmikel3698amen to that brother, this is a case of where there ought to be a law. To stand by and just eaves drop while a con artist rips off a mother and son of their computer was a cowardly and unexcusable for not stepping in and stopping this act dead in it's track. That excuse for not doing anything about it because it happened so fast is a total line of BS, which brings up the question in my mind if any of it actually ever happened to begin with.
(NT) Get a solicitor on the case
by Themisive - 6/30/06 5:42 AM In reply to: Help, Suspecting I was ripped off by k6lwOutright theft
by Brianstech - 6/30/06 7:09 AM In reply to: Help, Suspecting I was ripped off by k6lwStart by calling them. Tell them you have all receipts, and took pictures of the inside of your tower. The more they evade you, the more demanding you should be.
If they don't kiss up, gather the receipts and call the police.
I'm sure this is THEFT in all states, and the threat of charges should wake them up. If the police seem reluctant, threaten the shop with a lawsuit.
I would even go so far as to mention all my internet friends who would love to hear of these escapades. Tell them the word will travel fast.
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