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Wireless Internet: Wireless connection dies randomly...

by roshkovsky - 6/13/06 11:26 AM
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Post 16 of 26

Move the 2.4 Phone

by Netrepreneur - 6/16/06 4:26 AM In reply to: Connection dies with D-Link router, too. by iberger

I have had several customers with your same trouble. The easiest was to test this problem for resolution is this: 1. Keep track of the dates and times the connection stops working, in other words, keep a log. 2. Watch to see if anyone is on the phone at the same time you are online. Check to see which phone it is. Odds are, if it is the 2.4g everytime, then you need to stop using that phone when online. The 900 and the 5.8 should not interfere with the wireless. The do not have the same signal as the 2.4 does. If you see a pattern of dates and times, you then can go to your dsl/broadband provider and tell them hey, why is it everyday at this time does your service stop. Whatch what happens then. Good Luck.

Post 17 of 26

random death

by jimmurray1946 - 6/15/06 9:12 AM In reply to: Wireless connection dies randomly... by roshkovsky

i had a similar incident and had my cable company out several times, they ultimately had to replace the cable service line from the box on the utility pole to my residence. this resolved the problem and for over a year now, no problems. good luck trying to convince them that the problem is theirs though, they hate to be proven wrong. in my case it was frustrating because it seemed to be temperature and weather related which in the end proved to be the circumstance. i had my problem resolved when i contacted the upper management at my cable company, located several thousand miles from california. again, good luck.

Post 18 of 26

Same problem with a D-Link

by M Blazer - 6/15/06 3:46 PM In reply to: Wireless connection dies randomly... by roshkovsky

I had the same symptoms with my D-Link, even with a wired connection and the wireless disabled. I'd have to reboot the cable modem 2-3 times each evening, more on weekends. Replacing the cable modem fixed the problem! The cable company's test always showed things were OK. If there test say it's OK, probably the cable is good up to the modem, but check for loose connections anyway.
Try the following:
1. Try a wired connection. If the problem goes away the wireless part of the router or your PC is the problem.
2. Try rebooting just the cable modem. Your router should latch up to the modem when it finishes booting. If this restores the connection, it's probably the modem or maybe the cable. If it doesn't and you have to reboot the router, your router maybe intermitent.
3. Before replacing the router, check for bios updates on the router mfg's web site. (Remember, don't try to update the bios over the wireless connection!)

Good Luck

Post 19 of 26

Our 3 year old cable modem was going bad

by Adrian in Phoenix - 6/15/06 5:02 PM In reply to: Same problem with a D-Link by M Blazer

We had increasingly frequent issues with both the wired & wireless connections that were resolved by resetting the NetGear router. Naturally I assumed the router was bad and replaced it with a LinkSys - the install was complicated by the need to have an Internet connection during install, and not via the old router - I had to call the cable company to change some setting so that I could connect directly via the cable modem.

While connected with just the 3 year old Zoom cable modem, it became clear we were still having connectivity issues. After installing a new Motorola modem it is MUCH more reliable. I kept the LinkSys router because it is easier to see what is going on in it's admin page, and you can do things (like refresh DHCP) without going through all the steps in a wizard.

Post 20 of 26

Wireless Disconnects

by vothuy - 1/28/07 12:07 AM In reply to: Same problem with a D-Link by M Blazer

I discovered this cure purely due to experimentation and luck. It works for me, it may work for others.
I right click the wireless icon in the taskbar to open it's menu
On the opened menu I select "repair" with a left click
The repair takes about 30 seconds and advises me of what it is doing as it does it.
By the conclusion the connection is restored.

Post 21 of 26

It could be your wireless card causing the drops....

by Eddie10011 - 6/16/06 4:07 AM In reply to: Wireless connection dies randomly... by roshkovsky

I've had the same problem over the years with various machines and/or routers. If the drops are happening to more than one pc connected wirelessly, there's a good chance the router is bad. You can try to find firmware that might improve the router's function at the manufacture's website.

The same is true for built in wireless cards. An HP laptop with an Intel pro 2200 wireless card built in had severe problems with maintaining connections. After finding the most current firmware (from Intel's website, not HP) and installing, the problem was solved.

Post 22 of 26

Similar problem

by ddyern - 6/20/06 8:28 AM In reply to: Wireless connection dies randomly... by roshkovsky

I have a Linksys Firewall router with a Linksys cable modem for my ethernet setup. At times with no identifiable reason, the Linksys router goes through what looks like an automatic reset. The lights go off, the internet hookup is lost and I have to wait for it to recycle and it re-connects like nothing was wrong. At times it gets so bad that it happens every 10 minutes on the dot. Un-plugging and resetting helps for a short period. But I can go weeks without any problem and then for no known reason it starts again.

I took the Router out of the loop, and had no problem. Tried a new router and was ok for a few weeks but then the same problem is back. This happens if I'm just connected to the web and not actually doing anything as well as when I may be video conferencing. A possible cause that I can not rule out is that it seems to happen a lot when I use any brand of messenger program. BUT, unfortunately it happens when I'm not using them as well.

Post 23 of 26

And what model, and VERSION of FIRMWARE?

by R. Proffitt Moderator - 6/20/06 9:00 AM In reply to: Similar problem by ddyern

What I find lacking in this product is the need for owners to update the firmware or find what firmware version works best with their ISP.

Some owners didn't know there was updated firmware and end up exchanging router after router. Actually I feel that's a good thing since it sends a message to the makers that something is wrong with this picture.

Bob

Post 24 of 26

Are you using and wireless security?

by Netrepreneur - 10/14/06 4:21 AM In reply to: Similar problem by ddyern

One common problem with wireless is having multiple routers in a congested area such as an apartment building, heavy populated subdivision, etc. What tends to occur is without using WEP, or any other wireless security, any other routers in the same area can and will interfere with your wireless signal. Along with this is any older 2.4g phones in the nearby area. This appears to be part of your problem. I have experience this issue with my work on several occasions. I have to explain to customers that there are going to be things such as other routers and telephones that will interfere. Talk to your neighbors and gently ask them what type of phone/router they are using, and if they are using any security. You might be amazed at what you hear. I hear and see the problem every day. Keep a log of when your problems occur. Take notice of who is home (your neighbors) and the most frequent times. This will give you a better idea as to who and what might be interfering with your signal. By the way, are there any HAM Radio operators in your area? They can have an immediate impact on your signal.

Post 25 of 26

help with wireless connection

by chidiawuse - 2/23/08 3:44 PM In reply to: Wireless connection dies randomly... by roshkovsky

after using my notebook to configure a wireless router,the notebook wireless radio picks the wireless signal that says local only what is the problem.(linksys wrt54gl,vista)

Post 26 of 26

Posting to this old discussion.

by R. Proffitt Moderator - 2/23/08 3:46 PM In reply to: help with wireless connection by chidiawuse

Buries your post. Try our forum stick first and make a complete and new post from the top.

Bob

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