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Cell phones: Verizon v. Cingular
T MOBILE BETTHER SERVICE HA
by bc8820 - 4/19/06 11:44 PM In reply to: Opt Out and Dont Look Back! by Reighthat is by far and away the stupidest thing i have ever read in any forum anywhere...
unbelievable
by bc8820 - 1/18/06 10:44 AM In reply to: Verizon vs Cingular by dave1973im sure your poor mom and sister always paid the bill on time. You are just another customer with unrealistic expectations and when they weren't met you lash out
Customer Service
by themacdaddy - 6/14/06 10:44 PM In reply to: Verizon vs Cingular by KenStewI can't speak to your experience with Verizon. But I have to say, I have nothing but good things to say about their customer care service. And I REALLY put them to work. I call somewhat frequently, to add/remove/change features, ask questions, billing info, you name it. The times I've called with an actual problem (either technical or billing) they're really bent over backwards to help me out. One of the main reasons I plan on staying with Verizon is they seem so dedicated to customers. Maybe you just had a bad run. But I felt I needed to give my input, since my experience with their customer service is so different from yours. I would recommend Verizon to anyone looking for a carrier with outstanding mobile phone service, AND good customer care.
T-Mobile
by Tenichi1 - 1/21/05 8:46 PM In reply to: Verizon v. Cingular by StElmoQnHI,
I use T-Mobile, and per consumer, this is the # 2 carrier beside Cingular. T-Mobile is a 1 year contrack, and it carries a very good signal, and can be use overseas... If you where to hate T-mobile a year later, you can still use their phone with Cingular, Virgin, any one that use the SIM card.
I hope this help!
Not totally true that you could use T-Mobile with Cingular
by hairymon - 2/11/05 9:01 PM In reply to: T-Mobile by Tenichi1First off, the phone may be "locked" to work with only one provider. They can usually be unlocked, but it can sometimes take a lot of Internet research to find out how or paying an "expert" to do it.
Second, SIM cards are a function of providers who use the GSM transmission system. So an "unlocked" T-Mobile phone can work with Cingular/AT&T in the U.S. and that's it.
In most of the world, it can work with Virgin Mobile as well, but in the U.S. Virgin Mobile is NOT GSM, it is CDMA/PCS, the main competing digital transmission standard that is used by Sprint and Verizon (with the third standard being the proprietary one used by Nextel).
Correction
by guitarman21 - 2/13/05 10:12 AM In reply to: Not totally true that you could use T-Mobile with Cingular by hairymonT-Mobile will provide you with an unlock code after you have been with them for 90 days. Also, there are other US GSM carriers the phone would work on such as cricket, einstein pcs, etc.
Stay away from Cingular!
by Reigh - 3/1/05 1:45 PM In reply to: Verizon v. Cingular by StElmoQnI have had ATT serivce, which was top-notch.. unitl Cingular took over. Since then, I have extremely poor coverage, unexplained charges on my bills, no statements coming to my e-mail address, though I have signed up REPEATEDLY for E-Bill notification, my calls are dropped every time I use my phone (I actually counted 100 dropped calls during a three-week time span, and was only credited ONE minute on my bill!), and service just plain bites! My girlfriend, who also has Cingular, has the same frustrations as I do. We are constantly receiveing a musical tone and a message to the effect of "The number you have dialed is no longer in service" or "The Cingular Wireless customer you have dialed, cannot be reached" ALL WHILE TALKING WE ARE TALKING TO EACHOTHER!!!! Cmon! Also, my signal strength is VERY MISLEADING. I have been to areas where the bars are maxed, but as soon as I pick up the phone to make a call, they all go away. Forget about calling Customer "Service," not only do they not answer their lines, but my phone drops the calls. I have also had trouble accessing my vm from my mobile. The voice prompt says my passcode is not recognized, or it doesnt even acknowledge the code at all, and I get that annoying message "Are you still there?".... Forget Cingular, and go with Verizon!
NOTHING Changed!
by CingularBabe - 3/3/05 5:19 PM In reply to: Stay away from Cingular! by ReighUnless you migrated your service to Cingular (new phone), NOTHING changed when Cingular purchased AT&T!! You are STILL operating on the EXACT same system you were operating on before!!
42 Million users... UNHAPPY!
by Reigh - 3/4/05 12:44 PM In reply to: NOTHING Changed! by CingularBabeCingular simply just doesnt provide quality serivce. Insane amount of dropped calls, staticky and muffled connection, at times, completely cuts out. LIMITED choice of phones, ATT had phones galore, but now when I walk into Cingular, since their tech support NEVER answers the phones, the selection has dwindled to 8 phones, 22 if count all the phones that were being returned or were coming back due to complaints. Cingular is very shady, just read the fine print on the back of any brochure. Just keep in mind, if you sign with Cingular, you will have to post a complaint on a popular forum in order to get ANY response. Cingularbabe is the FIRST cingular rep to even acknowldege my presence, let alone offer anything that remotely resembles a "reason" as to why their serivce is sub-par.
Cingular
by bergy17 - 3/16/05 5:39 PM In reply to: 42 Million users... UNHAPPY! by ReighWe were having alot of drop calls at 1st. But things are definitely getting better. They had told us it would be like this for awhile. But overall; I'm happy with Cingular. I have some friends that just got phones & hooked up with Verizon. They are not satisfied. They live in Shreveport; La. & are thinking seriously on switching to Cingular.
Chance for Redemption
by Reigh - 3/17/05 10:41 AM In reply to: Cingular by bergy17I cant comment on the services in LA., but in my city Verizon is top-notch along with T-Mobile. Sprint is fairly reliable, but only in patches of the metro area. I have been able to get Cingular to inspect the SIM card on my phone, so there may be a solution to this ongoing problem that has lasted, no joke, since day one of my Cingular service; but for a $280 phone the SIM should be dependable. I hate the hassel of switching carriers, porting numbers, etc., but if Cingular cant get it right this time, its definitley over. I hope your friends have better experiences w/Cing. than I have had.
No Redemption. Ive ENDED MY CONTRACT!! :-D
by Reigh - 3/29/05 1:23 PM In reply to: Chance for Redemption by ReighI have ended my cingular contract, and must say it was by far the best $150 I have ever spent. Life begins after cingular!
dropped calls
by bc8820 - 1/18/06 10:50 AM In reply to: 42 Million users... UNHAPPY! by ReighI would just liek to inform everyone that cell phones are not landlines and you will drop calls no matter what carrier you use and in a independent third party study cingular is in a dead heat with verizon in a drive study done to test the networks overall performance. Cingular has the largest network of any carrier in the u.s. and in large is the most innovative. They were the first carrier to deploy high speed internet over there entire foort print and have umts allready launched in several market much like verizons ev-do. a big difference is when not in a umts area cingular customers fall back to there edge network and im not sure what hapens to ev-do
dropped calls
by dressage_girl - 4/19/06 4:09 PM In reply to: dropped calls by bc8820You should do a little more studying. UMTS is used very little by Cingular at this time. You can buy all the phones you want to with the capability, but the new technology just isn't out there enough to be useful yet. Your correct about the drop calls. If you happen to be in a major city and need your phone you might be lucky enough to be able to use it. Unfortunately for most of us, we don't sit in one place all day to use our phone. That's why we bought it in the first place. Cingular wireless uses GSM, TDMA, GPRS, EDGE, and AMPS. We are told that CDMA can't be used along with GSM, but if you'll look at some of the Euro phones made by the same manufacturers we use they have GSM and WCDMA on the same phones. Cingular doesn't want to allow analog towers any more. They say they are being replaced. They probably are, however, how may years will it trully take in the U.S. to replace all those towers. Is the point just that it costs too much to roam on analog?
analog towers
by vonscoot81 - 8/21/06 8:36 PM In reply to: dropped calls by dressage_girlAnalog towers ARE going away. They are all supposed to be turned off sometime in 2008, much like analog TV signals. At that point, Verizon and Sprint are going to be at a significant disadvantage with their voice coverage if they can't buy up the digital spectrum by then. Some major areas will be affected if Verizon and Sprint aren't able to grow their digital networks in time. For instance, about 1/3 of Verizon's voice coverage (per their posted maps) in Texas is analog. In Oregon, it's about half. Many other states are about 1/4 analog coverage. The upside with Cingular is they won't be negatively impacted by analog being shut off. Unless Sprint and Verizon get moving, we'll probably see a quite a few customers (especially in rural areas that Cingular has reached out to) jumping ship to Cingular.
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