PC hardware: Installing HPdeskjet 990cxi printer
Installing HPdeskjet 990cxi printer
by hotdiva - 4/4/04 11:54 PMMy church was donated an HPdeskjet 990cxi printer with the drivers on a homemade cd. I cannot install the printer because when I try to install a new printer, the program does not recognize the files on the cd. I ran Windows explorer to see if anything was in the folder and sure enough, the files are there. Can anyone help me? I went to the HP website and got no help there.
Re:Installing HPdeskjet 990cxi printer
by JMarchi - 4/5/04 6:42 AM In reply to: Installing HPdeskjet 990cxi printer by hotdivaGo to the HP web site and download the drivers.
An old system may not be able to read a burned CD, a common problem, you could try restoring the CD on a new system on the network and then copy the files to the system with the printer and install them.
Re:Installing HPdeskjet 990cxi printer
by Willy - 4/5/04 7:09 AM In reply to: Installing HPdeskjet 990cxi printer by hotdivaYou didn't mention the true nature of files on the CD, are they compressed or as they're needed, uncompressed. Regardless, see if you made a new dir. on your system and "copy" them to that dir.. Manually, install the printer and point to either the CD or new dir. you made. If it fails on both attempts, then you probably have compressed files. Get an "uncompesser pgm", usually called that either a .ZIP .JAR .ARC, etc. if that what the files maybe compressed as by using WinRar, WinZIP, etc. similar for such usage. Also, older install pgms. may ask for Disk1, Disk2, check to see if such is present. If none of this makes sense, then just get the install(driver) files from the HP support website for that model printer. Here is a link to start that process...
http://h20015.www2.hp.com/hub_search/taskPageSelect.jhtml?lc=en&pagetype=software&prodId=hpdeskjet921701&sw_lang=en&lang=en&cc=us
Select the OS you need it for and follow prompts.
good luck -----Willy
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