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Peripherals: help! fuser error w/ Samsung ML-2010
help! fuser error w/ Samsung ML-2010
by BrOnXbOmBr21 - 3/27/06 10:47 PMHey, everybody. I was wondering if someone could help me out with this problem. I bought a brand-new Samsung ML-2010 laser printer from Buy.com about a month and a half ago, and I've been having this recurring issue with it. The printer worked like a charm for the first few weeks, but now it’s useless. The problem used to pop up here and there, but now I can’t print anything at all.
Basically, every time I turn on the printer, it warms up (or attempts to) and after a few seconds, the red error light starts blinking. If I try to print a document, I get a message saying that there’s been a “fuser error.” I don’t know what that is, and Samsung’s troubleshooting utility didn't give me anything beyond the ol’ “Turn it off, wait 10 seconds, then turn it back on. If that doesn’t work, contact a service representative” method. I haven’t been able to find any solutions on Samsung’s support site, and nothing helpful came up when I googled the terms “Samsung fuser error” (or variants). If anyone has any useful information at all, I’d really appreciate it. Thanks in advance!
FYI, I’m using:
Toshiba Satellite A55-S326 notebook
Intel Pentium M 1.6 GHz
512 MB RAM (shared video memory)
Windows XP Home SP2
USB 2.0 connection to printer
starter toner cartridge (it came with the printer)
Act now...
by Willy - 3/28/06 5:41 AM In reply to: help! fuser error w/ Samsung ML-2010 by BrOnXbOmBr21A fuser problem is serious but since this is a new printer, use the warranty now. Don't play with it as more than likely you can't recover and you *MAY VOID* the warranty in any attempts, so use the warranty. You should have returned it immediately once the problem cropped-up to be within the quicker satifaction settlement period, you may now have to deal with a warranty center if not the vendor themselves for repair, but start the process. Plus, document this as well, cal,s letters, etc. to best serve yourself if any other problems arise.
tada -----Willy 
ML-2010
by okipedro - 3/11/08 4:22 PM In reply to: Act now... by WillyI had the same issue, but right after the warranty ran out. My Mac can see the printer, but nothing prints, and the two front-panel lights blink in unison.
Talked to a sales rep for a mail-order place and she chuckled and implied that this is all-too-common with this series. She suggested an HP as a replacement.
So much for Samsung...
Costs
by Willy - 3/12/08 6:38 AM In reply to: ML-2010 by okipedroI don't know if parts are readily available for fixing the ML. The good news is the 2010 is so darn cheap its just as good to buy new as any repair costs. The same for HP, especially low end models. I believe the ML-2010 is under $100 online maybe better to google away for a source.
tada -----Willy
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