Community Newsletter: Q&A: 3/17/06 Why won't my computer shut down?
- 3/16/06 4:58 PM
Wrong answer
by burald - 3/17/06 12:31 PM In reply to: 3/17/06 Why won't my computer shut down? by Marc Bennett
I am experiencing the same problem and I was looking forward to seeing the solution. Somehow the winning answer falls way short of the question that was asked.
Go to MS Windows site
by patman529 - 3/17/06 1:56 PM In reply to: 3/17/06 Why won't my computer shut down? by Marc Bennett
There is a fix for a bug in Win98 not shutting down,
Just down load it and it's fixed!Who cares why?
Computer will not shut Down
by Z-Man - 3/17/06 2:12 PM In reply to: 3/17/06 Why won't my computer shut down? by Marc Bennett
The settings in Windows and BIOS can be changed and that sholud be ckecked first. But I had a friend of mine with the same problem and after going through the settings in Windows and BIOS I still had a problem. It turned out to be a confilct with the drivers in his wireless keyboard. He was useing a Logitech wireless keyboard and some of there drivers seem to have a problem with XP. Downloading a recent update for this driver did the trick. Hope this will be helpful.
...not what I expected
by LHodoh - 3/17/06 2:44 PM In reply to: 3/17/06 Why won't my computer shut down? by Marc Bennett
...the answer missed the point
Would have liked a bit more info on how the problem cropped up...installed new softwear...a bug that came in with a download???
I will monitor this topic...as I have had a similar problem (quite a while ago)after the Grand kiddies down loaded some softwear that required realplayer...the player did not fully download or work but hung up the shut down...took me forever to get Realplayer out of my system it grabbed a hold of a lot of stuff...along with the bad download there was some adaware that I guess was taking info that it was trying to get back to the source but the pooter was not giving it enough time on shutdown and thus messed up the upload and screwed up shut down.
I would have thought this chap had a sofware glitch...but having to get into BIOS to force it down is a REAL BAD solution for the average pooter nut!!!
C'on CNET...you know betta!!
Compute Shutdown
by KenFisher - 3/17/06 2:45 PM In reply to: 3/17/06 Why won't my computer shut down? by Marc Bennett
The bigger problem is when you install Norton Anti-Virus, follow their de-bugging and your computer still will not shut down ... it did before the installation.
Also, If you install Norton Works without the Anti-Virus option, it fails in the same way.
AND, the Indians who answer tech support don't have the slightest idea of what you are taling about.
Doh!
by Marc Bennett - 3/17/06 3:02 PM
In reply to: 3/17/06 Why won't my computer shut down? by Marc Bennett
Hey guys, as many of you have pointed out, the answer is describing settings for the power button, when the question is really asking about the shutdown procedure through the Start menu. I can't tell you how many times I read the question and the answers, but it still slipped past me. I apologize for that.
A lot of good new suggestions have been posted in this thread, and that's the main point of the Q&A - to get everyone in the community to help each other, offer solutions, and of course - tell US when we're wrong!
It's Understandable
by vis-vobiscum-sit - 3/17/06 4:39 PM In reply to: Doh! by Marc Bennett
I can understand the mistake. I almost started writing the same answer as the winning one before I realized that I wasn't really answering the question. It is slightly frustrating though when I know I could have won if I had paid less attention and not double-checked. It appears there IS something to be said for laziness.
Problem shutting down
by Dravid233 - 3/17/06 4:49 PM In reply to: 3/17/06 Why won't my computer shut down? by Marc Bennett
When this has happened to me, which it invariably has on differing machines and with different versions of Windows, I have always found it to be a hung program, often one enabled by default at Startup when there is no need for it to be.
Anyone using AOL, particularly version 9, will often find a shutdown or reboot problem if the AOL Dialler and/or AOL Companion is enabled at Startup. The Dialler is opened manually anyway via desktop shortcut when opening the program, so there is no need for it to be enabled, and the Companion can always be opened and closed manually once the AOL connection has been made.
I have installed a program called StartCop from a floppy I got in a magazine years ago. A link to the mag is given below. Click the A - Z of programs list and look for StartCop. By d/loading and installing this prog', then popping a shortcut to it on the taskbar, you can instantly find out in one click just what is enabled at Startup or has recently been enabled with any recent program you may have installed. Just a bit quicker than Start/Run/MsConfig/Startup. An option is given for each program listed to enable, disable or remove altogether. I find it invaluable. Here's the link.
http://www.pcmag.com/utilities
Paul.
England.
Trojan virus
by markptn - 3/17/06 6:17 PM In reply to: 3/17/06 Why won't my computer shut down? by Marc Bennett
I know this has nothing to do with the question above. Can you please tell me how to remove a Trojan Virus. Please get back to me with this problem.
Thanks,
Louie C
computer won't shut down
by ABSH - 3/17/06 6:39 PM In reply to: 3/17/06 Why won't my computer shut down? by Marc Bennett
Do you have Real Player , turn off it at start up by using msconfg. Go to start, run , then type in msconfig. this will open up a box and at the right side you will find startup, click this tab , look for realsched , if this is checked uncheck and click apply , ok. alow the computer to restart. This will fix your startup problem. I find many times when I use Realplayer my computer will lock up, a quick check at the start menu shows real has been enabled at startup. I will bet this will solve your shutdown problem
Alf H.
Make sure no one tricked you with a fake screensaver
by jackmeat - 3/17/06 7:19 PM In reply to: 3/17/06 Why won't my computer shut down? by Marc Bennett
they are out there
Could be CMOS jumper
by iceman211 - 3/17/06 7:42 PM In reply to: 3/17/06 Why won't my computer shut down? by Marc Bennett
Same thing happened to me, and somehow the Clear CMOS jumper got knocked off the motherboard. It's a long shot, but if you can't save to BIOS and the other suggestions don't work, make sure there's a jumper on the Clear CMOS pins.
RE: Why won't my Computer Shut Down?
by pieeiy - 3/18/06 2:28 AM In reply to: 3/17/06 Why won't my computer shut down? by Marc Bennett
I have been having the same problem as Scott G. My computer takes much too long to shut down via the START menu. This is so frustrating having to push the POWER button on the computer and wait for what seems like ages, to turn off.
Thanks Chris for your tips, which I will certainly be trying out from now on.
Also thanks to the CNET Team for all your helpful tips and advice. I have learnt so much about my computer, from you.
Regards.... Iris May Vanden Berg
This doesn't sound like a configurations problem
by jmlc73 - 3/18/06 6:14 AM In reply to: 3/17/06 Why won't my computer shut down? by Marc Bennett
Usually when you shut down from windows it save your configurations (every time you close it) and of course it makes a check on your system files, when it takes too long to actually shut down means that there are something wrongo with you system, so you could check the integrity of your hard drives, to do this you open "My Computer" them rigth click to your system hard drive wich should be the one with the "C:)" and click on properties, them go to the "Tools" Tab where you will find 3 options "Error-Check", "Defragmentation", "Back up" of course you will choose the first one and click on "Check Now".
If you don't find anything wrong with your HD, I should be a system problem and you should restore your system.
Computer takes 45 min to shutdown
by gumbo4us - 3/19/06 8:14 AM In reply to: This doesn't sound like a configurations problem by jmlc7345 Minute Shutdown -
Laptop with XP Home SP2 512meg
My problem is that it takes 45 minutes to finish the "SAVING YOUR SETTINGS" procedure, The screen powers off, (fan starts running to remove hot air) then screen returns after 45 min. and finally shuts down.
What settings is it saving???
And to confuse the issue, every once in awhile, (1 in 10), these settings (?) are saved in about 5 seconds.
I've used the Task Manager to close all apps that are running (except system) but it makes no difference. Sometimes it does but the next time it's back to 45 min.
Seldom have I seen so many users complain with the same problem.
Jim T.
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