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Community Newsletter: Q&A: 3/10/06 Primary drive not found!

by Marc Bennett Moderator - 3/10/06 10:49 AM
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Post 16 of 103

Battery replacement

by SysGoddess - 3/12/06 10:29 AM In reply to: disregard all until you have replaced your battery by dedorf

I was wondering when one of these rocket scientists was going to realize that if the motherboard battery was dead having the user make dangerous changes to their BIOS was going to have little or no effect.

Post 17 of 103

Rocket Science!

by oasisifras - 3/25/06 7:10 AM In reply to: Battery replacement by SysGoddess

"Wondering when these rocket scientist..."

That hit the nail on the nose! The CMOS battery is only good for approximately three or four years. Every time a system boots, the CMOS battery is being used only for start-up. When it goes south, the CMOS cuts up with error messages and a system doesn't recognise the 'Boot Strap Loader' (nothing pertaining to cables). Simply replace the battery and there's no need to tweek the BIOS unless of course, there's nothing better to do.

Sharon Solesbee, Internet Engineer

Post 18 of 103

the best thing to do

by rolakyng - 3/10/06 6:11 AM In reply to: Other suggestions from our members by Marc Bennett Moderator

well the best thing i suggest u to do is to change the battery/cell watever u call it. n voila u'll be hassel-free

Post 19 of 103

Simple Solution

by KLPNYC - 3/10/06 7:15 AM In reply to: Other suggestions from our members by Marc Bennett Moderator

I won't tell you what, but the initials start with Apple Macintosh.

Post 20 of 103

your mileage may vary

by Cadillac84 - 3/10/06 7:33 AM In reply to: Simple Solution by KLPNYC

Apple, Schmapple

I'm glad you're happy. :D

I don't have an apple -- and I'm happy about that! :D

Post 21 of 103

People like this never go away,

by Alan.Shenefield - 3/10/06 8:43 AM In reply to: Simple Solution by KLPNYC

Years ago, all computer problems thats people posted where told they should have bought a Gateway.
So these same people must have had children and now
their children have followed in their footsteps,
now by solving computer problems for people by telling them, you should have bought an Apple.

Post 22 of 103

A problem I experienced.

by gmazzei01 - 3/10/06 2:02 AM In reply to: 3/10/06 Primary drive not found! by Marc Bennett Moderator

2. I reset the Basic Input Output System (BIOS) to factory settings by:-
a) Restart your computer.
b) At the first text on the screen, or when the Dell logo appears, press the <F2> key every three seconds until the message >Entering Setup appears.
c) When the System Setup screen appears, please on the Caps Lock, Numlock and Scroll Lock key. The three lit light on your keyboard will indicate the buttons have been turned on.
d) Press on <Alt> and <E> simultaneously.
e) Press on <Alt> and <F> simultaneously (you will hear a beep)
f) Press on <Alt> and <B> (Exit System Setup and Save Changes). If you unable to exit from BIOS press on the <Esc> key and choose Save Changes and Exit.

I no longer had the problem.

Post 23 of 103

That's interesting! Hmm-m.

by Cadillac84 - 3/10/06 7:35 AM In reply to: A problem I experienced. by gmazzei01

I'll have to look at what that does. Thanks!

Post 24 of 103

Battery

by wawwiz - 3/10/06 2:19 AM In reply to: 3/10/06 Primary drive not found! by Marc Bennett Moderator

Not sure why anyone hasn't told you this part, but so far I haven't seen this answer and it's actually the most common when you have to keep hitting f1,
there's a battery on the motherboard, looks like a large watch battery, it keeps power to the bios, if it's weak or dead your bios has to be reset (f1)most everytime you turn it on.
Hope this helps, by the way most grocery stores have this battery, nothing really special about it, just be sure you take your old one with ya.

Post 25 of 103

You take your old battery with you to the grocer, and.....

by Argie-Salvador - 3/10/06 3:43 AM In reply to: Battery by wawwiz

***** happens! Configuration of your machine in the first place...better ask someone before taking the fleeting battery if you cannot deal with it :-)

Post 26 of 103

Don't do this, for heaven's sake!!!

by Cadillac84 - 3/10/06 7:58 AM In reply to: You take your old battery with you to the grocer, and..... by Argie-Salvador

DO NOT REMOVE THAT BATTERY

Until you have the replacement. You can examine the battery to see what its number is -- CRxxxx most often where xxxx is a four-digit number. For example, a Dell Dimension 9100 which I maintain (under warranty, of course) uses the battery

3-V CR2032 lithium coin cell

which information I obtained by visiting

http://support.dell.com

entering the SvcTag number and selecting Documentation and then HTML Service Manual and then clicking Specifications.

The reason you don't want to remove the battery until you have a replacement in hand is the CMOS will maintain your system settings for a short time without the battery. If you remove it and go to the store, you may have to start from scratch when you get back.

Gretchen is able to touch F1 and boot normally most of the time, so even if the battery is the problem (which I doubt), it isn't totally dead.

She didn't say what Dimension model it is so we don't know if it is something old like a XPS D300 or something new like the 9100. I have two XPS D300 computers whose batteries have never been changed and that's a few years. (December 1997!)

So, I wouldn't be too quick to jump on the battery.

Post 27 of 103

Battery ...Naw it couldn't be...

by jcherish - 3/12/06 8:05 PM In reply to: Don't do this, for heaven's sake!!! by Cadillac84

Have had Brand New motherboards with dead c-mos batteries...depends how old the battery was when purchased by the manufacturer ...and if they didn't get lost in the shuffle...in manufacture, pushed way back on the shelf for a few years and finally got used..Battery is the first thing i would check. And is the least expensive...before you go out and buy a new hard drive. And If Your not sure how to install one (cmos battery) have someone qulified do it.

Post 28 of 103

didn't mean it couldn't be battery

by Cadillac84 - 3/14/06 5:47 PM In reply to: Battery ...Naw it couldn't be... by jcherish

It could be -- though I doubt it.

What I was saying "for heaven's sake don't do" was to take the battery out and go to the grocery store.

Post 29 of 103

yes your right

by jcherish - 3/14/06 7:00 PM In reply to: didn't mean it couldn't be battery by Cadillac84

yes your right you dont want to take the battery out an go to the grocery store and be gone an hour then put it back in because you will have to reset all you bios settings..which may be a pain...having to reset all your operating info ...especially if you have it set to some optimal settings

Post 30 of 103

I warned against taking the cmos battery

by Argie-Salvador - 3/16/06 9:57 AM In reply to: yes your right by jcherish

There was this message by WAWWIZ suggesting to take the battery to the grocer. I said that sh***t would happen. Never intended to mean that she takes it away, drop it in a handbag and remember to buy it one day...

:-)

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