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Spyware, viruses, & security : Browser closes for no reason - virus?!

by yanneh - 2/3/06 4:53 AM
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Post 1 of 37

Browser closes for no reason - virus?!

by yanneh - 2/3/06 4:53 AM

Sometimes my browser would close and I'd be left with a java error thing on my desktop, but today it's completely different, my browser windows keep closing, it's happened about 5 times in the hour, all without error messages or reason, except five minutes ago:
http://i4.photobucket.com/albums/y101/yanneh/stuff/error34.jpg
This is a screenshot of the error message I received, what does this mean?
The only recent change i've made to my computer was yesterday when I installed the mcafee internet security suite, could that be it?
Please help! thankies! :) xox (also, I'm not computer literate so please use small words!! :D )

Post 2 of 37

Yanneh

by tomron - 2/3/06 5:35 AM In reply to: Browser closes for no reason - virus?! by yanneh

I know their going to ask you what browser you have and what kind of programs such as antivirus,spyware and so on.what is your OS.

Its easier for people to help you if they have more info.

Post 3 of 37

oops

by yanneh - 2/3/06 6:14 AM In reply to: Yanneh by tomron

Okies, well I'm using windows Xp SP2, erm I use IE.
Antivirus/spyware programs I use: Mcafee internet security, Ad-aware and spybot S&D (I did have microsoft antispyware but mcafee deleted it for some reason)
Do I need to say anything else? ^^

Post 4 of 37

Yanneh

by tomron - 2/3/06 8:31 AM In reply to: oops by yanneh

Check this link out

http://www.computerhope.com/issues/ch000380.htm

Post 5 of 37

Browser closes

by wtrahan3581 - 2/3/06 8:51 AM In reply to: oops by yanneh

Yanneh, Hi, first thing you should do is run a virus check, then run Adaware and Spybot, make sure you get the updates on all these apps regularly. Sounds like your McAfee may be causing a conflict with another program, but with these PCs it could be any number of things. What is Photobucket? It could also be the culprit, have you been using it awhile? I use AVG antivirus, it's free and works great. I used McAfee in the past and had alot of problems with it. Hope this helps you.

Post 6 of 37

thanks!

by yanneh - 2/3/06 9:22 AM In reply to: Browser closes by wtrahan3581

Hi thanks for all your replies! funny thing is, it hasn't happened again since in the past few hours. But I think an internet explorer add-on that came with mcafee was doing it - the "Mcafee Anti-Phishing Filter" But I'm not completely sure, My mum had problems with Mcafee on her computer too, it wouldn't even allow her to remove it - it said there were missing files or something, But that's sorted now.

"What is Photobucket? It could also be the culprit, have you been using it awhile?"

Photobucket is the image host I use :) I've been using it for a couple of years ^^

Anyways thanks for your help! It seems to have stopped now *knocks on wood* xox

Post 7 of 37

aw not again!

by yanneh - 2/4/06 4:15 PM In reply to: thanks! by yanneh

Here it goes again, this time no error messages. It just shuts off.
but earlier my browser froze and I got a message box saying "Dr Watson postmorten debugger has encountered a problem and needs to close..." and then I had to restart because everything just went really weird (trails while dragging windows ect) This is just starting to be a bit of an annoyance, I've tried various things like disabling certain features on Mcafee but to no luck, It's odd. Like it starts up and gets really bad then suddenly disapears for a long time and comes back again, what is this some kind of fussy virus??! :)
I've scanned my computer and found nothing still! ^^
Does anybody have any more ideas? :)

Post 8 of 37

oops

by MIpapaof4 - 2/24/06 3:30 AM In reply to: oops by yanneh

First thing you need to do is to get rid of McAfee and use Norton or AVG. McAfee is a junk program and will cause you more headaches than it is worth

Post 9 of 37

Norton is better than McAffe?

by redwood39 - 2/25/06 9:09 AM In reply to: oops by MIpapaof4

I think they are both garbage that borderline on being viruses on their own. After all don't viruses cause your computer to run slow and crash.

AVG for me!

Post 10 of 37

why bother with a comment like this

by CarolJL4 - 2/25/06 1:52 PM In reply to: Norton is better than McAffe? by redwood39

it makes about as much sense as "oh cars crash and kill people so I ride my bike". if you are going to bother to comment at least offer something useful.

Post 11 of 37

AVG

by lindanowlin - 2/26/06 2:48 PM In reply to: Norton is better than McAffe? by redwood39

I had AVG on my laptop and got two viruses just last week ... had to take it in to be fixed.

Post 12 of 37

Holes

by catkenobi - 3/14/06 7:38 AM In reply to: AVG by lindanowlin

Not all software programs are hole free. There are new viruses being made everyday and if you're not protected, you'll get hit.

It is very important to update.

Post 13 of 37

Runtime error

by sbambi - 2/3/06 8:44 AM In reply to: Browser closes for no reason - virus?! by yanneh

This was a past post in Cnet that may help you:

Re:Mircosoft Visual C++ Runtime Library
This issue can generally occur if Internet Explorer is not set as the default browser -- the browser started when using the WEB (click Start, Settings, Control Panel, double-click Internet Options, then on the Programs tab click to select the Internet Explorer should check to see whether it is the default browser check box, and then click Apply. Start Internet Explorer and then when asked if you want to make Internet Explorer your default browser, click Yes) [Q284456], or Internet Explorer has been damaged (the Repair Internet Explorer tool is found in the Microsoft Internet Explorer and Internet Tools option in the Add/Remove Programs tool).


Posted by: Cursorcowboy (see profile) - 04/24/2004 9:02 AM
In reply to: Mircosoft Visual C++ Runtime Library by stepjd Report offensive post

Post 14 of 37

Restore!

by kinkstar - 2/4/06 5:58 PM In reply to: Runtime error by sbambi

Do a restore of your system, back to when you weren't having this problem, to see if it still happens. Hopefully the problem will stop, and you'll know then it was due to something new that wasn't cooperating. If you have to reinstall it, you'll at least know what to expect, and then can seek out the way to fix it right for you. Good Luck and "knock on wood!"

Post 15 of 37

More questions than answers..

by Carol~ Moderator - 2/4/06 9:10 PM In reply to: Browser closes for no reason - virus?! by yanneh

Yanneh..

You said you scanned your computer and found nothing. What did you scan it with?

When you installed McAfee Internet Security, did you completely uninstall the AV/FW that was previously on your computer. In other words, is this the only AV and Firewall you are using?

You said McAfee deleted ''MSAS'' 'for some reason'. These kind of things usually don't ''just happen''. Although I only use McAfee's VirusScan and Firewall and not the ''Suite'', they run quite nicely with MSAS. Could you elaborate a bit more on why/how you think McAfee ''deleted it''?

Are you on a specific webiste when you see the runtime error? Also, did you read the article Cursorcowboy originally posted, in ''sbambi's'' post?

While searching around, I found a post, which referenced your same Runtime error and they happen to use McAfee. (It may very well have been a coincidence and most likely has nothing to do with your problem)

The only help I can offer is telling you that I've had a great deal of success solving problems at McAfee's Forums. You might want to go to the section that says ''McAfee Internet Security Suite'' half way down the page. You also mentioned the ''anti-phishing filters''. It is noted here that SpamKiller, while attempting to update its anti-phishing filters from a site may cause your system to appear to lock up. There's plenty to read there, if you have the time and patience. ;)

If nothing else, I would bookmark the McAfee Forum link. It may come in handy in the future. I seem to be in the minority here, but I'm extremely satisfied with McAfee.

Are you still glad you asked for ideas? :D
Carol

(Do you use P2P file sharing?)

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