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Spyware, viruses, & security : Mouse moves on its own

by ianstewart - 3/16/05 5:31 AM
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Post 1 of 32

Mouse moves on its own

by ianstewart - 3/16/05 5:31 AM

I've tried everything. Have up to date Mcafee virus scan installed. My mouse moves to top right or bottom left of screen on its own. Seems to happen when I use the keyboard. Looked at everything in Process Monitor.
Help.....

Post 2 of 32

My oldest optical mouse does that.

by R. Proffitt Moderator - 3/16/05 6:03 AM In reply to: Mouse moves on its own by ianstewart

It's just time to replace that one...

Post 3 of 32

Hi ianstewart

by roddy32 Moderator - 3/16/05 6:08 AM In reply to: Mouse moves on its own by ianstewart

A few questions. You said "I've tried everything". What is "everything"? Is it an optical mouse or a trackball mouse? Is it wireless? You said "Seems to happen when I use the keyboard". Is it a combo unit where the keyboard and mouse came together? I doubt if it is malware causing this but you said you did a virus scan. Did you also to adware and spyware scans? Have you tried another mouse? Also, please follow the forum tip that was right above the box the you put your subject in.

Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution.

Post 4 of 32

Hi

by ianstewart - 3/16/05 7:47 AM In reply to: Hi ianstewart by roddy32 Moderator

Its a trackball. Its a new dell inspiron laptop with a touch pad. If I remove my usb mouse and use the touch pad, its still the same. Its XP. I run McAfee virusscan. Downloaded the latest definitions - no result. Ran Spyware - no result. Checked all running processes - all were legit (running in C:\ Windows\sys32 etc. Uninstalled an IBM Via Voice voice recognition programme (the only stuff I've installed in the last month). I did get a warning from my virus scan 2 weeks ago about a Trojan when I was on the web. I ignored this (Clicked "continue what I was doing" in the McAfee warning box) - thinking McAfee would protect me. Don't know if this the problem or not.
Also I connect to the internet over wireless broadband.
I read the document you refer to and tried the suggestions - no result bar 9 cookies which I removed.

Post 5 of 32

Not sure what you

by roddy32 Moderator - 3/16/05 7:56 AM In reply to: Hi by ianstewart

mean by "Ran Spyware - no result". That still doesn't tell us exactly what you scanned with besides McAfee which doesn't remove very much in the way of spyware or adware and only a few trojans. I still do not think that it is a malware problem except for the fact you you mentioned the trojan from a couple of weeks ago. What I would do is download these programs, check them for updates and scan with them and see if any on them find anything. They are all free except for the trojan removers but you can get a 30 trial with them.

Spybot S&D (download, check for updates, read the tutorial and scan often, it also does some blocking)
http://www.safer-networking.org/en/home/index.html

Ad-Aware SE (a scanner, download, check for updates, read the directions and scan.
http://www.lavasoftusa.com/

cwshredder (stand alone unit)(another small scanner for certain things, ALL other windows should be closed)
http://www.intermute.com/spysubtract/cwshredder_download.html

Download anti-trojan (any of the following)


The Cleaner Pro 30 days trial - http://www.moosoft.com

TrojanHunter - http://www.misec.net/ (trial)

Also do an online scan at one or all of these.
Housecall (using IE with Active-X)
http://housecall.trendmicro.com/housecall/start_corp.asp

Housecall (all browsers using java)
http://uk.trendmicro-europe.com/enterprise/products/housecall_launch.php

PandaActivescan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

Post 6 of 32

Try disabling the touchpad

by a__l__a__n - 3/16/05 8:23 AM In reply to: Hi by ianstewart

Touchpads on Dell laptops are notorious for this problem. A slight vibration caused by the disk drive causes the touchpad to move the mouse. See if you can disable the touchpad (From right mouse button menu on the My Computer icon, Manage, device manager) or from the Mouse icon in the control panel.

Post 7 of 32

Thanks for the suggestion.

by ianstewart - 3/16/05 8:44 AM In reply to: Try disabling the touchpad by a__l__a__n

I tried this alredy with no result. Keep the ideas coming. Currently scanning with Housecall from Trend Micro. Will keep you posted...

Post 8 of 32

..

by art-666 - 3/18/05 4:06 AM In reply to: Thanks for the suggestion. by ianstewart

I had this problem and it was bright sun light,
it some times stoped the mouse moving up/down, right/left or moved the mouse.

Post 9 of 32

Mouse Cursor Creep

by uncapher - 3/18/05 5:18 AM In reply to: .. by art-666

Try Googling for more info. I had this problem about a year ago and it turned out to be a mouse setting in (I believe) the Control Panel. I changed the setting, and the problem went away never to return. Sorry, but that's all I remember about it.

Post 10 of 32

have you try to remove all the drivers?

by Melati Hitam - 1/18/06 11:22 PM In reply to: Hi by ianstewart

and let windows reinstall it?

Then you may reinstall your mouse driver if necessary.

Other possibilty, even the USB cable/port can be the problem...

But please be aware that MANY wireless devices (mouse in this matter) are known to move by itself, and can get interference from any other things around it.

Beside the Mouse Pad also a factor (shiny and colorfull pad is the worst for optical mouse)

Post 11 of 32

Ian Srewart

by tomron - 2/6/06 5:07 AM In reply to: Hi by ianstewart

Try this

In windows xp go into start menu, then into control panel then click on appearance and themes, then move your mouse over to mouse pointers click on it , uncheck "enhance pointer precision, and click apply, that will stop the mouse from acting crazy, this will work with dell mouse pointers and most.

Tom

Post 12 of 32

This worked for me!

by cabowabo - 2/6/06 6:21 AM In reply to: Ian Srewart by tomron

Thanks Ian for this suggestion as it worked for me. I have a Dell XPS (first generation) almost 3 years old running XP Pro and a wired optical Dell (Logitech) mouse which came with the system.

I unchecked the box for enhanced pointer precision and no more "moving on its own" mouse!

Post 13 of 32

(NT) Your welcome,but you can call me Tom

by tomron - 2/6/06 11:07 AM In reply to: This worked for me! by cabowabo

Post 14 of 32

Mouse moving to top right or bottom left corner

by ben2025 - 12/30/08 2:17 PM In reply to: (NT) Your welcome,but you can call me Tom by tomron

Tom Ian, what ever you name is thanks so much. I had:
replaced the mouse.
useded different mouse pads, no mouse pad.
used touch pad.
rolled back the driver.
rebooted.
I was ready to pull my hair out.
Thanks again!

Post 15 of 32

Mouse creep

by dbrast - 6/16/09 11:42 PM In reply to: Ian Srewart by tomron

Thanks for the advice, Tom. I just implemented it. Based on what you said and what the feedback was, I'm confident it will work.

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