Peripherals: Need Help on Weird "enter key stops working" issue on a keyboard

by SportyandMisty - 3/5/04 10:13 AM

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Need Help on Weird "enter key stops working" issue on a keyboard

by SportyandMisty - 3/5/04 10:13 AM

Periodically, both "Enter" keys on my stock Dell keyboard stop working (both the standard enter key & the enter key on the numeric kepad on the right). I have swapped in a known good keyboard, but the enter key continues not to work.

The system is a stock Dell desktop (1.8 GHz Centrino, Windows XP) with Dell keyboard, Dell monitor (motherboard graphics), Dell mouse, Dell 802.11b USB wireless ethernet adapter.

Sometimes, a reboot fixes the problem... and then it reappears.

In an attempt to fix this problem, I have uninstalled the keyboard driver & allowed the system to reboot so that Windows "finds the new hardware" and then installs a new driver, and reboots... this solves the problem for a while, but then it returns.

I'm at my wits end! Any ideas on what I might do to fix this issue?

Thanks

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Re:Need Help on Weird

by Stan Chambers - 3/6/04 9:28 AM In reply to: Need Help on Weird "enter key stops working" issue on a keyboard by SportyandMisty

You may need to visit the Dell support website and check for updated driver.
Hint: Be sure that you know the exact model # of your keyboard.

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Re:Need Help on Weird (Afterthought)

by Stan Chambers - 3/6/04 9:34 AM In reply to: Need Help on Weird "enter key stops working" issue on a keyboard by SportyandMisty

Be sure that your computer is free from all virus, adware, spyware, etc. If you haven't already, run ad-aware, Spybot, CWShredder, and also run a virus scan with Norton or other anti-virus program.

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