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Community weekly poll: Are extended warranties worth it?
- 12/6/05 12:18 PM
Extended warranties
by PapaBud - 12/6/05 6:32 PM In reply to: Are extended warranties worth it? by Marc Bennett
It has everyting to do with the price of the item you are buying. If you can turn around, in 6 months to a year, and buy a new one you don't need it. BUT,
I bought a new DVD cam corder in Dec. 2004 and got a great price on it so I decided to get the extended 2 year warrenty on it. It's in the shop now. Going to take 21 days to fix it. If it can't be repaired I'm going to get a replacement of equal or greater value.
I won that one.
In the case of cell phones you better watch out. Most plans if it breaks out of warrenty time you still have to fullfill your contract even if you don't have a phone. If you need to by one it's full price. I won again. Shake those dice and see who wins.
Circuit City Warranty is fraudulent
by parkdavi - 8/1/07 2:01 PM In reply to: Extended warranties by PapaBudCircuit City has refused to provide warranty service for my Sony VIO computer which I purchased with extended 3 year warranty on April of 2005.
I purchased the Vio computer from Circuit City in Santa Ana, California. I also purchased the extended warranty. When I purchased the warranty I was told that the computer will be repaired as long as it was under the warranty. The extended warranty was to be provided via Circuit City's warranty division.
When a video graphics card of the computer cease to work, I no longer saw display on my computer screen. Therefore, I called for a warranty service. A serviceman came out to my house two weeks after I initially contacted Circuit City. Then, he said he could not perform the repair because there was something wrong with the motherboard. As he left, he said that he would contact circuit city company to send a repairman to repair the mother board. However, after nearly four weeks, he never came back. When I finally contacted circuit through my son, circuit city responded by saying that they would not give warranty service because I opened the computer before the serviceman got there! This is absurd because if such is circuit city's policy, no one should open his own computer? Further, it was the serviceman who opened my computer and found problem with the mother board.
Circuit city leads consumers astray with misleading, fraudulent warranty practices. I want the consumers beware, and will file legal action if I must to hold them responsible.
David Park, Artesia, CA 562-260-2650
Are extended warranties worth it? not really
by yourticoff - 12/6/05 6:42 PM In reply to: Are extended warranties worth it? by Marc Bennett
Put the money you'd pay for a extended warranty in the bank. Even if you have to pay for a repair (most likely not) you have all the cash in the bank to pay for the repair. All extended warranties are more profit for the seller and manufacturer.
Extended warranties are a basic gambling situation. You put your money on the line betting the product will fail in the warranty period. The seller and manufacturer are betting the item will work for the warranty period. When you play their game, you lose..
DELL WARRENTY
by MurrayA - 12/6/05 6:42 PM In reply to: Are extended warranties worth it? by Marc Bennett
I have always purchased Dell's Next Day On-site Service Warrenty. It is not cheap but when your computer goes down, having someone at your door the next day is a god-send. I have never purchased an extended warrenty for anything like a VCR or DVD recorder but the computer is DIFFERENT!
If the item is expensive and fragile such as...
by billhz - 12/6/05 6:46 PM In reply to: Are extended warranties worth it? by Marc Bennett
I bought a LCD monitor with uneven backlight problems that appeared after several months. It was replaced with an upgraded model because they had phased out the one I had bought.
I bought a Cell Phone that was dying after 2 years but my extended warranty of 3 years covered it. I got a brand new nifty phone. The old model had been phased out. They also gave me an extension on the warranty!! What's cool about this is that the warranty was free when I got it.
You can bargain with any place. Ask boldly for a free warranty extension to secure the deal. Hold your ground. Talk to the manager. Ask them to discount the warranty at least. They can adjust a lot off the bill if they want. Chew a mint first.
Maybe worth considering
by jbert - 12/6/05 6:49 PM In reply to: Are extended warranties worth it? by Marc Bennett
If it is a large $$$ buy, should consider it. My brother took out one on his computer system, cost $149.00. 4 years down the road system went bad, upgraded to newer system for $100.00 with the warranty. A hundred dollar DVD player, I would say no.
or may not be worth considering
by wresnick - 12/8/05 8:46 AM In reply to: Maybe worth considering by jbertYou didn't say what was wrong with the computer. A four year old computer is likely to be obsolete and may not even be worth $150. But the real question is what failed. Moving parts are most likely to fail, and on a computer, that's the hard drive. A large hard drive of four years ago is a small hard drive today. A 300GB drive is in the $100 range now, and a 150GB drive that may be double or triple the size of the one that failed is less than $50.
Chances are that whatever failed can be replaced with something much better for under $150. I can get a new motherboard and processor for that price that blows away what was leading edge four years ago. But even if something did fail that would have cost more than $150 to fix, did it cost more than what he spent on all the other extended warranties that he bought over his lifetime? Chances are that he would have been ahead if had never bought any and had saved the money, because chances are that he rarely or never made a claim on any of the others.
You'll Never Need It!
by fpkahn - 12/6/05 6:53 PM In reply to: Are extended warranties worth it? by Marc Bennett
If you buy it you'll never need it. Don't buy it and you a guarnteed to need it. Thats the way insurance works.
extended warranties
by sgentry1290 - 12/6/05 6:54 PM In reply to: Are extended warranties worth it? by Marc Bennett
I go along with the rather "fragile" electronics explanation and also the "newest" electronic ones like the newest HD televisions. The horror stories that I have experienced and more often heard from others is enough to spend the extra. The only thing that I get angry about is that extended doesn't mean extended at most "major" electronic stores. It just means "filling in the gaps" warranty plus it represents the only profit that the store or franchise is making.
Maybe!
by pro10 - 12/6/05 6:54 PM In reply to: Are extended warranties worth it? by Marc Bennett
As part of my job I used to sell contracts for two reasons, my job depended on it *Somewhat)and the commission check was nice but I didn't really push them on low or medium price products, but high end goods it sometimes pays to have one, today a good tech gets almost $50.00 bucks an hour with benifits and companies will just give the customer a bill without a thought!
Warranty?
by shanedr - 12/6/05 6:59 PM In reply to: Are extended warranties worth it? by Marc Bennett
If it's a high end product and the warranty/service contract is provided by the manufacturer I'll consider it. Most service contracts are provided by a company without any connection to the manufacturer. If there wasn't a very large profit they wouldn't offer it. To those I say hell no!
Extended Warranties rip off
by macwashburn - 12/6/05 7:04 PM In reply to: Are extended warranties worth it? by Marc Bennett
If it was not to the mfg/sellars advantage it would not be offered.
Are Extended Waranties Worth it?
by Rita Deguara - 12/6/05 7:06 PM In reply to: Are extended warranties worth it? by Marc Bennett
Sometimes they are.
When I bought my first computer, I was back in the store 4 times when they finally replaced the whole thing. BUT, and there is always a BUT, although they gave me a new one, different model, I had to pay for the extra including extra warranty.
Guess what, the monitor burned out right after the extended waranty expired, which was 3 years.
Although it paid off for the comp. it didn't pay for the monitor.
Actually, when you look at the whole picture, you get 3years of waranty including the extended and the product breaks the day after, right?
Tipical, they know what they're doing, they're no fools!!
Rita
Not until I'm Rich and Famous...
by dreemskaype - 12/6/05 7:06 PM In reply to: Are extended warranties worth it? by Marc Bennett
When I got my first computer, the store sold me on the warranty--hey, if the computer breaks within four years, we'll give you a brand new one for free. Sounds like a great deal. Aside from the yearly reset of it, nothing has physically gone bad. So four years later, I'm just a few hundred dollars shorter, and there is no spiffy new replacement computer.
I've made my second big purchase in a Palm TX, and didn't bother letting the sales person get out the warranty spiel with a simple "no thanks."
If you know the product you're buying and that it has problems, I would simply look into another product and save your money until you need to spend it.
Extended Warranty
by tallin - 12/6/05 7:07 PM In reply to: Are extended warranties worth it? by Marc Bennett
No - they are not worth it. Save your money and if you have a problem with your new product go to whoever you like to have it fixed. It is only a money making exercise. If the retailer stands by his/her product an extended warranty is not needed. If you do take one out, be sure to read the small print - you may get a shock as it is limited to say the least.
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