Windows XP: Incredimail

(NT) Have you tried using system restore?

More Problems with Incredimail

I am having the same problem. Out of the blue I get this message telling me to install correct version. I did this, and yet it doesn't show the picture. I am a paid member of incredimail, so it's not like I have the free version. I have tried just about everything....even system restore. I can't even get into incredible to reach incredimail support. I too, have worked on this all day. Lloyd....if you reseolved this problem, can you please e-mail me. I thankfully have Outlook Express as a backup, but I want Incredimail back. I did install Norton Security a few days ago, but I have used Norton many times and I have been running Incredimail for years with no problems. Please e-mail either way, with your dilemma. Thanks Elaine

Message was edited by: admin to remove email address to prevent spam harvesters from picking it up. Elaine it is recommended not to post your email address in public forum as I'm sure you don't want more spam mail in your inbox. Thanks. -Lee CNET Community

Thankyou

In reply to: Old post and email address. by MarkFlax 

Thankyou for taking off my e-mail What was I thinking. I am upset I have this Incredimail problem, that came out of the blue and I don't know how to fix it.

Best thing to come down the pike

The reason it dumps the email, is because the FREE VERSION has banner ad's. IF YOU PAY for the simple version of Incredimail, then you wont have any problems. I've been a VERY HAPPY USER of Incredmail for 5 years, and directed others to their site. I was so impressed with it, that I've purchased their Premium service, Email Letter Creator and have their Gold Gallery version. I decided NOT TO BUY AN IMac BECAUSE IT DOESNT SUPPORT INCREDIMAIL.......that's how much I think of it. It's fun, people LOVE the stationery, animations, music, ecards and voice recorder, plus the variety of skins and notifiers.
I will NEVER, EVER go back to regular Emails. Customer Support at Incredimail is WONDERFUL, and I've never, ever had a problem with their paid version. People who PICK on Incredimail really have not given it a good try.......and I assure you,......they dont track your emails.

Which version

Incredimail's FREE version will have a banner ad running on the bottom. Send you self an email to see.
Also, click open Incredimail, then Help, then License.....if nothing is there, then you have the FREE VERSION.

I make it a practice to check for updated versions of my Incredimail....as they do fix little bugs that crop up for some people. Check your "build" under HELP/ABOUT INCREDIMAIL. Then under HELP click on DAILY GALLERY.Then click on the tab DOWNLOAD. They just put out a new updated build on MARCH 2, 2005. If your "BUILD" does not show BUILD 1856......then you need to click the "UPGRADE" only .....dont click on "click to download", unless you dont have Incredimail already installed.

Incredimail-The Best Thing To Come Down The Pike

Touche! I have been an Incredimail user almost since its inception & I only have two complaints about it. (1) there is a definite lack of support (2) all settings ARE NOT transferred to a new hard drive or computer. I lost many emoticons, backgrounds, part of my address book, etc. when I transferred over to new computers. I now expect it & accept it. It is the price one pays for such an "incredible" e-mail program.

Incredimail-The Best Thing To Come Down The Pike

grandpajim, I don't use Incredimail, but I would suspect that when switching to a new computer or new hard drive Incredible and all updates, etc. would have to be reinstalled the same as any other application.

The fact that your personal settings are not transferred should be evidence that your settings are only on your computer and not files on Incredimail's web site. I would be pleased that Incredimail was not holding my personal info to use for something else.