Community weekly poll: What is the second-most-essential piece of technology in your home office besides your computer?

(NT) The Caller ID - could not work without it.

In reply to: What is the second-most-essential piece of technology in your home office besides your computer? by Lee Koo (ADMIN) 

What is the second-most-essential piece of technology in y..

In reply to: What is the second-most-essential piece of technology in your home office besides your computer? by Lee Koo (ADMIN) 

My wife playing Solsuite on her PC.
Regards

Other Technology - Wireless Router

In reply to: What is the second-most-essential piece of technology in your home office besides your computer? by Lee Koo (ADMIN) 

I have a Linksys wireless router that brings the Internet to my computer via ethernet, connects my VOIP (Packet8) to the Internet, and sends the Internet to computers in my daughter's room and the living room via WiFi.

All-in-One Printer

In reply to: What is the second-most-essential piece of technology in your home office besides your computer? by Lee Koo (ADMIN) 

For the past year, we have been using an HP Laserjet 3300. It's black and white, so still keep the old color machine running.

The beauty of the HP is that it is a standalone fax -- the computer can be off and faxes are still received and sent. Printing is decent and it does a nice job of scanning and copying. In the morning when we boot up, it even notifies on the WinXP screen of the quantity of faxes that have been received -- no longer do I discover them hours later!

However, I must add that I would be out of business without a phone, so that is obviously even more important than the computer -- even more important than the nice old wooden rolltop desk and comfortable chair!

Miles

Unless you buy their support contract

My Purchase of a Juniper Netscreen 5GT WLAN Security Device W/Certificate of Support, and my attempts to implement the support


the original complaint, 2 weeks after buying the tech support certificate

customer has not received any information about suport contract he has purchased
Ingram invoice #10-52057
needs to know status of contract order and when he can activate the ecert
also has questions regarding AV subscriptions.
has had device for two weeks and is concerned that he does not have the contract
information yet.
__________________________________________________________________________

Juniper customer supports answer, instead of calling the reseller and verifying the purchase

the po# provided does not come up in our system, is this a po# from the distributor to
juniper or your reseller po. We need the information that was sent from distributor to
juniper so we can help track down your support contract. Please update the case with
this information
__________________________________________________________________________

My reply.....

To answer your question, I don't know, it's not my job to know, I'm relaying the info from Patrick Collins, the representative from ACS in California, Phone number: 1-714-861-2259 , the person I bought the device from, the person you should have been addressing this issue to, instead of wasting my time, probing my knowledge of the chain of events that follow the purchase of a certificate from your company. Your concern about a certificate number instead of your responsibility to provide tech support to a customer who purchased the support is really a LAME business practice. All that is really necessary to prove my eligibility is to call the reseller and find out if I bought the support or NOT. It's just that simple, or should I post it in a forum on C-NET

AIR CON!

In reply to: What is the second-most-essential piece of technology in your home office besides your computer? by Lee Koo (ADMIN) 

How can you work without aircon!