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Spyware, viruses, & security : Having trouble with hacker...

by Ritz7 - 6/9/05 2:54 AM
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Post 1 of 6

Having trouble with hacker...

by Ritz7 - 6/9/05 2:54 AM

I'm having a problem with someone (whom I know personally) that continually tries to hack into my computer and has hacked into my system before. (my ISP is AOL, I use Windows XP, and I now have a firewall) Before I had a firewall I noticed that an account of mine online was being tampered with. Information was being deleted and my e-mails on it were being read. I changed my password many times and still the account was being tampered with. As soon as I installed a firewall it stopped...but only for a week or so.

Without logging into this account, I can check and see the exact time the account was last logged into. I check it often and find that it has been logged in at times when I was definitely not using it. After I finally log in, I always notice that information has been deleted and changed in my account. This is how I know that someone is somehow still obtaining my password for that account and accessing it.

Last week I fully restored my entire computer thinking it would rid my system of any trojans or keyloggers and that this hacker would not be able to find me online. Well as soon as I signed on to AOL (through Dial-up)the same Ip Addresses began popping up in my firewall log attempting to get into my system. I don't know too much about computers, so I'm curious as to how this person can detect my computer online when my IP Address changes each time I sign on and I have restored my entire system. I also have my privacy settings on my screen name so that only people on my buddy list can see when I'm online.

My firewall shows a log of numerous, frequent attempts to get into my computer. I am certain that they are almost all coming from this same hacker. Even though the firewall is blocking these attempts, the hacker is somehow getting through the firewall at some point since she is continually getting my log-in info for an account I have.

Are there any ways to detect keyloggers and trojans on my computer? I have Norton Anti-Virus and I have tried Spy Sweeper and SpyBot. I don't know of any other forms of protection for this issue or how to put a stop to it. I also don't know how to prevent her from finding my computer online and I have no idea how she is doing it.

I hope someone can help me with this, thank you so much =)

Post 2 of 6

change your privacy setting

by dawillie - 6/9/05 3:10 AM In reply to: Having trouble with hacker... by Ritz7

to 'invisible' if you have such a setting on AOL. this will allow you to message your online buddies without being seen by anyone.

you are correct in the IP changing each time you dial up but it maybe your AOL privacy setting.

you have mentioned a firewall without stating which one so cannot help you there.

if you feel you may have a Trojan planted, notwithstanding your reformat, go to

http://www.moosoft.com

d/l and run 'The Cleaner'.

It will detect and eliminate Trojans that may be logged on your system.

''the same IP addresses began popping up in my firewall log attempting to get into my system''.

Please note this and file a complaint to AOL alleging spam.

You can also check to see who the address is through either Sam Spade or any of the other IP checkers available on the Net.

post back if the problem continues.

Post 3 of 6

privacy setting....

by Ritz7 - 6/10/05 3:33 PM In reply to: change your privacy setting by dawillie

I do already have my privacy settings on and have reported the IP addresses to AOL several times yet nothing has been done about it...Thank you for the Moosoft link. I downloaded The Cleaner and ran it on my system, nothing was detected...My current firewall is Zone Alarm and I have tried AOL's Privacy Wall...

Recently I've had another problem pop up- beside my cursor the hourglass pops up frequently for no reason at all, usually when I'm online. I have no clue what could be the cause of it. I've run my virus scan and it says no viruses were found, so I don't know why the hourglass keeps randomly popping up?

Please help! Thanks!

Post 4 of 6

the hour glass

by dawillie - 6/10/05 3:47 PM In reply to: privacy setting.... by Ritz7

is merely desktop refreshing itself.

your Trojan Scan seems to be clean and your initial post indicates you are clean and reformatted.

therefore there is nothing more that can be done in this forum.

your first post seems to indicate you know or are aware of who is doing these things.

If AOL has been aleted and does nothing, then your redress should be through law.

Stalking be it physical or via the Internet is an indictable offense.

Talk to a lawyer.

Good luck.

Post 5 of 6

I coudn't agree more

by MarkFlax Moderator - 6/11/05 5:04 AM In reply to: the hour glass by dawillie

with dawillie's comments.

This becomes a question of legality and of your privacy and private belongings being compromised. You haven't said why you know that it is this specific person, and that is not important in these forums, but if you have conclusive proof, or even a strong suspicion based on circumstantial evidence, you need expert advice.

AOLshould be taking action. They have the facilities to track down the IP addresses of intruders and if they are failing to do anything about your complaint, you need to seek legal advice abut their failure, as well as the intrusion by this person into your privacy. If AOL have a complaints procedure, (they should do), I would first use that and express your intentions to seek legal advice.

Mark

Post 6 of 6

Privacy settings

by BrianM - 6/11/05 6:51 AM In reply to: change your privacy setting by dawillie

You also might want to try Steve Gibson's Shield's Up to see if you have open ports.

https://www.grc.com/x/ne.dll?bh0bkyd2

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