I had a laptop that downloaded auto updates and exhibited this error and while working on that probel, my main PC did the same thing 2 days later. It is a b**** to figure out and the fixes listed above will only work if you applied the SP2 update. If you used a slipstreamed CD to do a clean install then you do not have the SP2 uninstall folder. I am very surprised that this has not been in the news or out on the web more.
Like many of you, my techie will make quite a bit over the next two days correcting the damage MS has wrecked on two computers here even reaching out to non MS items such as ACT. My question to the readers; what are the alternatives to Office for example. Mozilla Firefox is a browser alternative but much will only work with Explorer so we are stuck with that for know at least.
man,
iŽve been looking for a solution to this for days! IŽve formatted like 5 times already and done half the way through the same process you did on my last try, getting on to the damned update... but now IŽll go directly to the point! thanks!!
I hope youŽre on the right track and I have no problems in this final update... if it is so IŽll post it here!
Thanks!
Charles.
Have people solved the problem by not installing this update then?
I got my brand new laptop exactly 2 weeks ago today, and today that error came up, it also did it exactly one week ago. So once a week since I got it! I've been too scared to put all my files on it in case it happens again so I REALLY hope it works. Thanks for letting me know!
So any feedback on whether the prob has happened agin for anyone would be great!
Thanks
I just re-installed Windows XP with a CD that included Service Pack 2. I downloaded the updates which includes the one mentioned above and I instantly got the same error again. I followed the instructions listed to uninstall that service pack and now I am problem free. I also set windows update to hide that service pack and also to not auomatically download updates.
Now I got another problem, I lost my internet connection, so IŽll have to do the tedious work of finding the problematic update once again.
XP really gets into it!
The good news is that the main problem is solved... KILL the 890859! NOW!
Charles
This hotfix has been on my Dell optiplex GX110 since May 13/2006 with many reboots and no problems...
must be something else involved.
Rob
Just checked my XP home machine and the update has been on there since Jan/2006....
Rob
Guys I had the same problem, and researched for 2 days. Thanks for the guy who wrote abt KB890853. Here is what i did to fix my PC.
Hotfix number KB890859 is the culprit.
go here to remove it.
http://windowsxp.mvps.org/spuninst.htm
Steps:
create boot dics (6) for XP Proff
Make your pc boot thru floppy dirve
choose R to repair
choose 1
enter admin password
then
cd:\windows
chdir $NtUninstallKB890859$\spuninst
BATCH spuninst.txt
(It copies back some deleted files.)
Type exit
and restart and enter in Safe Mode.
goto Start>Programs>Acessories>system tools>system Restore
CHoose a date before you installed the microsoft updates
follow the steps.
It fixes your pc.
Hi!
I followed the instructions, but de $NTUninstallxxxxxx$\spuninst folder contains no spuninst.txt file! All the oterh $NTUninstallxxxxxx$\spuninst have spuninst.txt
Any sugestions?
Thanks in advance
Pedro
I found the problem was with an update of windows but then it finally just stopped at the desktop screen without desktop icons so I did a system restore and in the middle of the restore it rebooted and now I can get in or a desktop screen. Any suggestions to this. No virus on my system.
i got into my HD via another installation of home, did a search for the kb890859 uninst file and ran it, which seemed to work, but my Winxppro still wouldn't boot. i then went to manually rectify the problem using the recovery console only to find the spuninst.txt file is missing!!! can someone PLEASE display the contents of this file or a copy so i can get back in?
I had the same problem on my HP running XP Pro. I followed these directions and I am able to start it up most of the way, but when it reaches my desktop image it stops. Eventually it says "Windows Explorer has encountered a problem and needs to close." I am able to create new tasks through the task manager and i have tried running "explorer.exe" which immediately crashes. I have scanned the registry with Norton System Works 2004 as well as scaned for spyware and viruses. I tried restoring it to an earlier date but it still had the same problem. I can run every program but that one. If anyone has any ideas I would appreciate input.
I also used HP WINXP, the explorer often closed automatic by quickly operations on it. Where could I get patch to fix it?
I followed that exactly and it worked like a charm. I had the same problem. I noticed though that right before my computer rebooted it had installed some auto updates and i got the error reporting popup that said windows update encountered an error. It kept popping up again so I rebooted and BLUE SCREEN. Toshiba wanted me to wipe it with system restore but thats not necessary.
You can get to windows recovery with the xp disk except some computers i guess wont take the admin password. the floppys gets around that.
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