Hi. Norton AV (2004 version) detected a threat called Adware.Gator in one of the subfolders in Temporary Internet Files folder in my computer (Windows XP). I tried to delete it via norton but it failed to do so. I tried several methods but still could not remove it:
1) turned off System Restore and tried to delete it via norton, but failed;
2) ran AV in safe mode. it detected the threat but again failed to delete it;
3) downloaded a removal tool from norton website, but that tool could not detect the threat;
4) tried to use spybot and ad-aware to destroy it, but they could detected nothing.
5) tried to search any GAIN software installed on my computer, but seemed none was there.
I know this Adware.Gator won't cost too much trouble, but I still feel really uncomfortable about this adware. Would anyone tell me how to delete this? Thanks very much.
I have another question about IE. I don't use it anymore so I turned the security too the highest, block every cookie, and even block its access via zonealarm. How come there're still files in the Temp Internet Files? I deleted the files everyday and they appear again next day...
Thanks very much again.
Ah, gotta love the Gator! What, you don't?!?
Usually antispyware and antiadware programs will remove Gator, but it tends to be pretty persistant. First, try the free Microsoft AntiSpyware. It has picked up a lot of stuff on my computer that SpyBot and AdAware missed. It also has a real-time scanner, preventing most parasite from attaching themselves to your computer in the first place. If that doesn't work, download Spyware Doctor, which has an automatic Gator cleanup option.
If neither of those work, check you PCPitStop's page on Gator. It will provide a little information, and at the bottom is a link to Doxdesk's instructions to manually delete the parasite.
Removing Gator (and any other adware) should also solve the problem with files reappearing in the Temporary Internet Files folder every day.
Hope this helps,
John
Hi John,
Thanks very much for your reply!! I'm really glad that someone responding my msg
. Anyway, yesterday I installed Spyware Doctor and it detected several spyware/adware, but after I cleared them off and tried using Norton to scan my Temp internet files folder again that threat still existed. Tonight I read your message and download Microsoft AntiSpyware and it detected other threats. Again I cleared them out and use Norton to scan that folder again. Yet it's still there. My last attempt tonight was to go through the Doxdesk's webpage and went through their instruction. However my registry doesn't have the keys they indicated. So I don't really know what else I can do with this "Adware.Gator" thing.
By the way, the source of Adware.Gator that Norton detects is "HDPlugin1018.dll". Do you (or anyone else) know what plug in is that?
Thanks very much again for your help!!
Tom
Tom
Try this link for info on the plugin
http://www3.ca.com/securityadvisor/pest/pest.aspx?id=453076770
HTH
Ray
I have the same problem did you get rid of HDPlugin1018.dll". if so could you please tell me how.
daffneyb, Follow the instructions at the link below. That plugin is listed under:
Clean Registry:
Remove these registry items (if present) with RegEdit:
http://www3.ca.com/securityadvisor/pest/pest.aspx?id=453076770
Tufenuf
I did that I had none of that on my computer.
daffneyb, Check out the links/threads at the link below. It appears that that plugin should be located in your C:\Windows\Downloaded Programs folder.
http://www.google.com/search?hl=en&q=AdWare.Gator.1018&btnG=Google+Search
Tufenuf
That is where it says it is but when i go in there to find it it not there and i do have my options to veiw all folders. Here is exacly what norton says
The file C:\WINDOWS\Downloaded Program Files\CONFLICT.1\HDPlugin1018.dll is a Adware threat.
Ive went into the reg and cant find anything in there for it either
daffneyb,"The file C:\WINDOWS\Downloaded Program Files\CONFLICT.1\HDPlugin1018.dll is a Adware threat".
Did you right click each item in the C:\WINDOWS\Downloaded Program Files folder and choose "Properties" and see if that HDPlugin1018.dll is referenced anywhere? Is there a CONFLICT.1 item showing up there? I don't have anymore ideas as to why you can't find it. Post back answers to these 2 questions.
Tufenuf
the conflict folder didnt show up, I even did killbox and it couldnt find it but i finally figured out what to do by playing around
I had to single right click on the download folder and go down to properties and take the check out of system then it showed up.Thanks for trying to help if anyone else has this problem we know what to do now.
Thanks daffneyb and Tufenuf. After I read your messages I wondered myself why I did not delete that file in the Temp Internet Files folders in the first place... It's gone now so I dun need to click "Skip" anymore whenever Norton detected it. It has been a month since this stupid adware on my computer, and finally it's over!!! Yeah!
Have been following this thread and have the same problem - exactly as described. What do you mean, daffneyb, whne you right-click the Downloaded Program Files folder and click on Properties? What check do you take out of the system? The folder properties only has a "General" tab. It says there are 37 files and 1 folder. Only 22 lines show up under Program Files on the right. Checking properties on each of these listings shows nothing about HDPlugin1018.dll or CONFLICT.1. Many thanks.
I think you have to go to Tools --> Folder Options in Windows Explorer. Under View tab, check "Show hidden files and folders". All hidden and system files will be shown then.
Make sure the infected file is not important before you delete it.
That was already checked. Hidden files should be showing. The mystery continues.
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