Forum feedback: New user comments feature: Tell us what you think!
- 10/24/07 4:13 PM
New user comments feature: Tell us what you think!
by Lee Koo (ADMIN) - 10/24/07 4:13 PM
Dear CNET members,
I'm happy to announce a complete overhaul of our user comments system, which was previously known as TalkBack. This project has been in the works for several months, and we'd like to hear your feedback on this new system.
With this change, we've simplified the entire process for you to effortlessly submit comments on your favorite CNET articles, blogs, and features areas; but we've also made it easier for you to read comments made by your fellow CNET members.
My coworkers have put a lot of thought and effort into bringing you this new updated feature, so a big shout-out to them. We truly hope you enjoy this value-added experience as much as we enjoyed putting it together. Now that you've had a chance to check out the new user comments feature, collect your thoughts and tell us what you think. Whether you love it or hate it, you can be brutally honest with us. As key members of the CNET Community, it's your feedback that counts. This feature was built for your use, and we want to do our best to make it right for you. So, please speak up--we're all ears! Thank you all in advance for your feedback!
Enjoy!
-Lee Koo
CNET Community
(For people who are reaching this message from the CNET forums here are some links to check it out:
http://reviews.cnet.com/8301-3504_7-9803265-14.html
http://reviews.cnet.com/8301-3504_7-9802606-14.html)
For better or worse...
by John.Wilkinson - 10/24/07 4:11 PM
In reply to: New user comments feature: Tell us what you think! by Lee Koo (ADMIN)
1.) New format is nice, looking far better than the outdated Talkback. Threaded indentation is also appreciated. Feels much more forum-esque.
2.) Only BBS URL codes are permitted...no formatting at all? Some, such as color, would be nice, but lacking bold and underline seems to be overlooking the basics.
3.) Why must a link be clicked to view the submitted message? Like here in the forums, an extra click after every submission is annoying for those who make a lot of contributions. Why not just confirm a successful submission by showing the submission?
4.) I doubt it's possible, but could text wrapping be added? It's currently maxed out at 82 characters. Unlike the forums it's 'chopped off' from view under instead of exceeding the boundaries, but would still be nice to have adjusted. (Darn Safari wraps it automatically, but IE, Firefox, Netscape, and Opera don't.)
5.) Certainly nice to see Javascript used. Can't wait to see further integration.
6.) Out of curiosity, why does the new Comments system ask the user the select a genre of inappropriate content?
7.) Something's wrong with the Email and Report features, though...sometimes the cursor won't appear at all when clicked, although the user can still type. Seems random, but cross-browser.
8.) After sending an e-mail using the system, confirmation is displayed. However, after the user clicks the email icon to send another, or to report an offensive post, the previous confirmation is still displayed. It should be automatically removed after the user clicks to send a new report or email. Likewise for the ROP option.
9.) If the Report or Email option is open, could clicking the respective icon again close it, as the Cancel button does?
10.) In the forums and under Tips & Tricks a message lets the user know about the depth limitation, but not there...perhaps a reminder to reply to the parent post is in order?
11.) Please check the site using Safari...whenever I mouse over any frame all of the text in the frame is underlined.
12.) If you view the comments overview section at the bottom on the article's page, the Report and Email links don't work. They only become 'active' when switching to the separate comments page.
I may be back later with more, but that's enough brutality for the time being. 
John
E-mail received...
by John.Wilkinson - 10/24/07 4:18 PM
In reply to: For better or worse... by John.Wilkinson
Seems fine except for two things:
1.) The Subject line for the email is part of the opening sentence in the post. It's a bit unclear/unhelpful in identifying the message; Perhaps some constant such as 'Cnet Comments: Email from member?' Also, it's tacking on the HTML code <br if the first line of the post is shorter than that of the subject line.
2.) The subject line inside the e-mail, just above the URL link, is blank.
John
Update...
by John.Wilkinson - 11/8/07 2:44 PM
In reply to: For better or worse... by John.Wilkinson
2.) HTML is now working, though only BBS URLs are functional. 
7.) Has become worse somehow under Firefox. 
12.) Resolved!
New) Now that HTML has been enabled, unended formatting continues into subsequent posts, just like here in the forums.
John
Message was edited by: admin to remove open --tags--sorry John I knew you were having fun
Whats up with the lines
by tomron - 10/31/07 7:26 AM In reply to: Update... by John.Wilkinson
Posting a screen shot in case no one else sees it or if its resolved.
http://img129.imageshack.us/img129/5535/linesrz7.jpg
(NT) Just a bug I demonstrated. :)
by John.Wilkinson - 10/31/07 2:34 PM
In reply to: Whats up with the lines by tomron
(NT) OK
by tomron - 10/31/07 2:45 PM In reply to: (NT) Just a bug I demonstrated. :) by John.Wilkinson
The Eee pc series to lose their advantage?
by lingletek2008ss - 6/17/08 12:27 AM In reply to: Whats up with the lines by tomronEeepc 1000 has been listed, but from 700 to 1000, eeepc has lost its price advantage, eeepc700 price is the lower and people favorite it, if eeepc series of continuously rising prices, the larger volume, it will lost all the advantages.
How do you think?
I saw a good article on allfreeship website, you can to see it.
thank you
by phiippe lmartin - 5/17/08 9:17 AM In reply to: For better or worse... by John.Wilkinson
but all this mess xp,belong to a concept ,,,I discover if you need to track pedophile let them get in,like this no work no waisting time,they in, but me I am deeply IN.but I do not chases no one,just data.phil
Wrapping would be great
by Dragon - 7/23/08 9:48 PM In reply to: For better or worse... by John.Wilkinson
How does Safari do it, then? Maybe the key is there...or maybe the other browsers can learn from it.
new format sux
by jrbeaman - 10/18/08 12:32 AM In reply to: For better or worse... by John.Wilkinson
You go to new page for comment entry with no view of what you are commenting on, and no link back once placed.
You want to know if this is better and there is no add comment, just reply to some message that is already there. What if my comment is not related to any others?
No, bring back the old format. This sux.
re videos vs transcripts
by mugg325 - 11/6/07 11:04 PM In reply to: New user comments feature: Tell us what you think! by Lee Koo (ADMIN)
my post has basically been ignored,,i am unable to watch any of the videos due to the lack of broadban,,i have dial-up,,is there transcripts of ALL videos,,5 worst apps,,5 spooky apps,,etc that i can read,,
There are none...
by John.Wilkinson - 11/9/07 5:54 AM
In reply to: re videos vs transcripts by mugg325
There have been requests for downloadable versions or low-bandwidth versions for dial-up users in the past, but that has not come to fruition. Requesting a transcript is a nice alternative to resolve the problem, although at this time such are not available either. Lee may still stop by and indicate if there are changes planned on this front, but at least for the immediate future you're more or less restricted to watching them over broadband connections or not at all.
Sorry.
John
Great Suggestions
by cnet_mojo
- 11/13/07 11:05 AM
In reply to: There are none... by John.Wilkinson
Hey thanks for the feedback.
Those are great suggestions regarding transcripts.
We do offer downloadable versions for virtually all video on CNET TV. The download link is featured in the playlist or by clicking the options button.
re,,none
by mugg325 - 11/13/07 12:00 PM In reply to: Great Suggestions by cnet_mojo
if i could download the videos and view them i would have no problem,,transcripts are theanswer to lots of peoples desire to be fully informed,
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