Has anyone out there experienced an E18 error with the Canon Powershot A95? I'm trying to decide between the A75 and the A95 at this point. They've both received decent reviews from Consumer Reports, but there's no mention of any E18 problems in their reviews. Just trying to get some feedback. Thanks!
I've had a Canon A75 for about 9 months and my friend has had an A95 for about 1 month. We've both experianced the E18 error once. I was able to fix mine myself, he is in the process of tinkering with his now. I think you'll find the E18 error either way. Canon should come out with a camera called the E18, it happens frequently enough, that way people would know what they're getting into.
I've owned the Canon Powershot A60 for about 2 years, and loved everything about the camera...until the dreaded E18 struck (also struck my son's Powershot A75 at the same time) just before a big family event which we were planning to document. Such a downer! There's not too much documentation about it from Canon, and doesn't seem to be much help either. My son bought extended warranty, so his will go back, but mine is out of warranty, and will be replaced. I've been a loyal Canon person for about 40 years...but plan on giving Fuji a look, for my next digital. I would hesitate to recommend any of the point and shoot Canon digitals.
I'm sure that every1 looking at this right now would love to be able to do a quick fix for the dreaded E18 error. Well, I have fixed mine several time in less time that it takes to take a picture. So here it is: This error occurs when the lens is "stuck" or not extending "straight". The error can happen in 3 ways: either when the lens wont "come out", or "comes out" and then retracts, or does not retract at all. Mine did all of these at one stage or another.
1) If the lens doesn't extend at all or it extends, but then retracts again, do as follow:
Turn the camera off. Place the camera on it's back with the lens facing up and have a look at the "spacing" between the lens and the lens housing. You'll probably notice that the gap is NOT EVEN all the way around. To fix this, simply -VERY GENTLY- press down on the side where the gap is the biggest. You will hear a "click" as it pops back in place. Try powering it back on.
2) If the lens is extended all the time and won't retarct at all, do as follow:
Turn the camera off. Take the camera in one hand and with the other gently, in turn, take the two part of the lens and gently move it round in a cuirclar movement. Do so with both sections of the lens. You will once again hear a little "click" as it pops back in place. Power the camera on.
This has worked for me many times and it seems to happen when the camera has been carried around and possible had a little knock. I hope this is of help to someone else.
I was totally worried about this based on all the web info - to the point of considering selling my camera. I am back in business, all thanks to your post.
Nice call!!!
g.
I dropped my camera and was then receiving the dreaded E18 error. After reading your posting I was able to fix it. I resorted to tugging on the lens,as gently as possible, and it extended after a little prodding.
Here is the kicker...we are scheduled to have our first child tomorrow and we would have been without our camera. You are a lifesaver.
After trying phs01's advice, my dad fixed the camera in a different way:
our problem was that the lens was fully extending, then retracting. What he did was while the lens was out, he kind of "twisted" it, and it probably went back to its original position. That did the trick...
Thanks for your tips in the forum!
Thanks to both phs01 and nettaki. I was unable to get my A60 to extend enough in the off position to twist it back into position. It was exposing only one segment when "off." However, I figured it was close to dead one way or the other so I tried it while it was on and fully extended. I had to take off the small plastic collar to get a grip, but it worked!
I have a 9 yr. old son that uses it for animation (frame-by-frame) and was he devestated to think he had broken it. Apparently, it took a 3 inch nose dive off the mini-tripod onto a moderately soft surface, so that's how sensitive these things are.
Boy, do I miss my old Fuji Finepix, which met its demise after it didn't take so well to being dropped on the tile floor. But that's another problem.
Thanks again!
I have had this camera with the E-18 error for sometime now and wondering what needs to be done. Thanks to you, this tip of yours just worked perfect.
Thanks for letting us know about how to fix the error...it was really annoying and frustrating!
I must add my own "You Rock!'
My Canon S110 has been out of commission with the E18 error since January. I have been unemployed and couldn't afford to get it repaired/replaced/exchanged. I've been disappointed to miss so many photo opportunities.
I happened to follow a link out of Amazon's reviews which led me first to a fix for the E18 error that involved essentially disassembling the camera completely! Way scary. Even for someone like me who is mechanically adept.
Then I found your CNET thread. I had pushed and pulled at the lens before, but, following your excellent instgructions, I pushed straight down. I heard the little click as it snapped back into the track. It works!
Now I know how to keep it in working order!
Despite all of the negative comments and despite this experience, I truly love my Elph. It has served me very well. I especially like that I can drop it into my pocket and yet have it accessible at a moment's notice.
Thank you again!
Best,
Fielden Lundy
I followed you advice number 2 and it works perfectly.
I did not see the error code E18 but the lens could not retract and the autofocus was down.
I add a translation for french users:
Canon appareil numérique,
optique bloquée, refuse de rentrer, refuse de sortir totalement,
impossible de faire la mise au point, images floues.
Appliquer les conseils de ce forum et l'optique sera remise en place.
Merci
I tried the rotate method without any luck. But what 'did' work was firmly knocking on the USB side of the camera as the lens was trying to extend.
Great job! Our A75 died while we were on vacation last week. With our camera however, gentle twisting was unsuccessful. Finally used one of those kitchen ''thingys'' (for getting caps off bottles, jars etc) on the lens. It really need a heavy hand, but it worked like a dream. Thanks to you and all on here with suggestions for the fix. Saved us a lot of $$$$
I've had the E18 problem from week 5 of owning the A75 Canon camera. Frustrating to say the least! It seemed to resolve itself after 4 months of non-use, so I was back to being picture happy. 3 months after that - kaput again. I've wasted the last month figuring it's time to buy a new camera. So finally I resort to this message board, try the rotating lens & whacking "techniques" to no avail. Then I read this post about "forcing" the lens with a kitchen tool. So I took a flat edged metal spatula and inserted it into the lens while I held down the power on button. Instant success! Unbelieveable - I cannot thank you guys enough! I've got an old friend's wedding this weekend and an 8 week old niece to snap copius pictures of - this is the best news I've had in days.
Cheers, Tanja in Toronto
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