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Digital cameras: Purple hue in some of my outdoor photos? Canon Powershot A80
Purple hue in some of my outdoor photos? Canon Powershot A80
by todd_k - 10/9/08 12:48 PMI recently uploaded my photos from a recent trip to San Francisco and a lot of my outdoor photos have a purple hue to them. I shot these all on my Canon Powershot A80 4mp and 95% were taken with the camera on the Auto setting.
What caused all of these photos to come out purple and how can I fix them? Here is a link to my web album.
http://picasaweb.google.com/hurricanefloyd/SanFranciscoTrip#
You can see that some are really purple and others just have a hint of purple...and then there are some that are normal.
Sounds like the sensor is dieing.
by R. Proffitt
- 10/9/08 2:04 PM
In reply to: Purple hue in some of my outdoor photos? Canon Powershot A80 by todd_k
Others note that at http://www.google.com/search?hl=en&q=CANON+PURPLE+SCREEN
Canon A80
by snapshot2 - 10/9/08 2:27 PM
In reply to: Purple hue in some of my outdoor photos? Canon Powershot A80 by todd_k
I have bad news and very good news.
The problem is caused by a defective CCD sensor.
It will get worse and worse until the picture is almost unrecognizable and will look like melted colors.
This is a known problem on the Canon A80 camera (and some others).
Canon acknowledges the problem and will fix the camera for free.
This is not a recall on all cameras of that model.
They will only fix cameras that are showing symptoms of failure.
And your camera is showing symptoms.
Start reading here:
http://forums.cnet.com/5208-7593_102-0.html?forumID=58&threadID=241840&messageID=2469246&tag=forums06;posts#2469246
.....
Telephone Canon repair (do not email them).
Describe the problem and they should acknowledge that the CCD sensor is defective. They will tell you how to send-in the camera.
I sent-in a Canon A70 about two months ago.
Canon paid for shipping (both ways).
And I got my camera back in 12 calendar days.
It is fixed and working find now.
......
Can your vacation photos be salvaged.
Yes, by using some photo manipulation software.
I used Photoshop Elements 6 on one of the Lombard Street shots.
I was able to clear-up most of the photo by using;
"Enhance/Auto Color Correct"
twice.
Any further improvement will be more difficult but possible.
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..
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Can I offer a suggestion?
by AlwaysJer - 10/10/08 10:48 PM In reply to: called Canon by todd_kLet me pull one of the offending images and tweak it to see if we can't get a better image so that you have a nicer end result.
WHITE BALANCE
by tjcher - 10/12/08 7:22 AM In reply to: Purple hue in some of my outdoor photos? Canon Powershot A80 by todd_kThe problem is directly related to the camera's "white balance" settings. Check your owner's manual regarding white balance settings for your specific camera, and also plenty of online info regarding same.
White Balance
by snapshot2 - 10/12/08 2:34 PM
In reply to: WHITE BALANCE by tjcher
For a properly functioning camera, you are correct.
But the Canon A80 is on the list of cameras that has a suspect CCD sensor that was made by Sony.
Read todd_k's last post, Canon repair has acknowledged that the camera is exhibiting a failure of the CCD sensor.
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Likely not white balance
by forkboy - 10/15/08 11:12 AM In reply to: WHITE BALANCE by tjcherI think I would disagree with the notion that this is a white balance issue, especially in light of the other information about the sensor problem.
Digital cameras typically do a very good job with white balance under natural lighting conditions. If you were having this issue with man-made lighting conditions I might be inclined to agree, but as these pics were taken outdoors I'm going with the sensor problem.
Nope not white balance
by AlwaysJer - 10/15/08 2:32 PM In reply to: WHITE BALANCE by tjcherNope, not white balance...if you look at his images you will see that they are not all the same and there is white in some of the images. I am sure the issue was with the camera's sensor or such. I just offered a chance for him to make the images (since they cannot be duplicated) a bit nicer.
update
by todd_k - 10/31/08 1:49 PM In reply to: Nope not white balance by AlwaysJergot a voicemail from Canon today. they denied my claim and said the damage is due to moisture. They are sending my camera back to me as is. They also said they will be sending photos of the damage.
Looks like I will be in the market for a new camera.
Wow...sorry.
by AlwaysJer - 10/31/08 9:06 PM In reply to: update by todd_kGood luck in the camera hunt, there are many great cameras out there and Canon is just one of the great ones. I am so sorry they will not take care of it for you. I wonder whether the repair would be more or less the cost of a good camera.
canon
by todd_k - 11/1/08 5:34 AM In reply to: Wow...sorry. by AlwaysJerwhat was strange was when I first spoke to Canon, they said that if it ended up not being covered, they would tell me what was wrong and the cost to fix it. they didn't even mention a repair cost when they left a voicemail. i still have to call them so maybe I can find out more.
I think i'm going to be looking at an olympus stylus 1010. the optical zoom is important to me and the Canon had a 3x, which was pretty good at the time i bought it but I'd like something better this time.
yep, zoom is pretty great:)
by AlwaysJer - 11/1/08 7:57 AM In reply to: canon by todd_kI have a FujiFilm FinePix S700 that has 10x and a Nikon D60 not sure what it has. The Fuji is smaller and has GREAT zoom whereas the Nikon is bigger and has lens and filter options. Both are fantastic cameras but between them I have to choose between size with great zoom and a wider variety of lens options. Another SUPER important thing to keep in mind is how fast it takes pictures. Good luck it takes forever for me to choose LOL!
photo of damage
by todd_k - 11/11/08 10:20 AM In reply to: canon by todd_kHere are the photos Canon included when they returned my camera.
http://picasaweb.google.com/lh/photo/ljAmjBhuijsOd0xCt_e1vg
anyone know what moisture damage looks like?
The "good" news is they are offering me an upgrade program to either the Power Shot A570 IS for $89 or the Power Shot SD1000 for $100. Neither of which have a great optical zoom (4x and 3x respectively) but the price is pretty good.
Photo
by snapshot2 - 11/11/08 1:05 PM
In reply to: photo of damage by todd_k
Not a very good photo.
I assume the image on the upper left if for identification.
But I do see a white splotch on the printed circuit board on the upper right.
There are several similar splotches in the lower image.
This is probably what they called water spots.
Which might occur if the camera had been used in the rain or it could be condensation from taking a cold camera into a warm room.
......
The price for a replacement camera seems fair.
I have a A570IS and like it very much.
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