Peripherals: HP Pavilion F1703 TFT Monitor Blackout
HP Pavilion F1703 TFT Monitor Blackout
by germansal - 2/6/05 6:30 AMI have been using this monitor for over a year now and had no problem. But now when I turn my puter on the windows XP logo comes on for a sec then the screen goes black. Then after a sec I turn the monitor off and on and the desktop appears for a sec then goes black. Have tryed the monitor on 2 computers and updated the drivers and the same problem.Can anybody help ( This was a $587 Monitor with only a 1 year warranty)
Thanks
Same problem: HP monitor blackout
by dereszd - 2/15/05 10:39 AM In reply to: HP Pavilion F1703 TFT Monitor Blackout by germansalRight after the one year warranty ran out, my HP Pavilion F1703 monitor did the same thing. But, I've had problems with the monitor beginning about two months before the warranty ran out. Back then, HP said it was a software problem; not they say its a hardware problem. I'm gonna' have to pay and buy another monitor. This just ain't right!
Best Regards,
Don Deresz
HP f1703 blackout - me too!
by dmuller67 - 2/19/05 8:28 PM In reply to: Same problem: HP monitor blackout by dereszdThe same thing happened to me right around Christmas. Fortunately I still had a month left on the warranty and HP replaced the monitor at no charge. Guess I got lucky this time!
I wore HP down...
by recrit20 - 6/23/05 12:38 PM In reply to: HP f1703 blackout - me too! by dmuller67I too had one of the f1703 monitors with the black out problem. I can honestly tell you it taught me a new king of frustration... I called HP technical support and all they could tell me that my monitor was "bad" and my warantee had expired 17 days prior to the call. They then offered to sell me a new monitor for $320.00. I was pissed. I several copies of a fax including my all my purchase information and a strongly (but formally) worded letter. I got an email telling me they were sorry but the order number on my recipet did not match the product number of the monitor. That's because the monitor and the computer came as a package! Duh! I sent another strongly worded email to HP's c.e.o Mark Hurd through their website. The next day, I got an email and suprisingly a call only hours later. They apologized for the inconvenience and sent me a new monitor for free. All they asked was that I send back the faulty monitor; they even included shipping stamps for that as well. All you can do is wear them down, let 'em know you're pissed.
the blackout...
by CrzySLAM - 6/23/05 2:50 PM In reply to: I wore HP down... by recrit20I've had this blackout problem on my monitor for some time. It first started happening back in Sep 04. But it wasn't as bad as it was now. It would turn off every minute compared to every second. Anyways, I called HP tech support and at that point it was still in warranty, so they sent him a replacement monitor, yet it was the same model. Around the time the replacement came, I had some major personal problems that kept me out of town for about 5 months. I did manage to come back for Christmas, and the monitor worked for a little while, but then the same problem. Anyways, I stayed out of town till April of this year, when I decided to move. The new replacement monitor had gone bad as well. Now that I'm fully moved to my new place, I want to get this monitor fixed, yet it is out of waranty now. Anyways, I'm currious if everyone's replacement (that got the replacenent) was the same model and if they have gone bad as well?
heres the solution
by dfgtuyn - 2/20/06 11:45 AM In reply to: the blackout... by CrzySLAMbought mine feb 2004, its just started failing.
HP admit liability in this page in their website (well hidden).
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=uk&docname=c00409521&lc=en
you should still get a warranty on any new replacement,as effectively its a new purchase. they can't just say "tough ****" now can they.
Sash
Extended warranty
by jayasaktian - 4/9/06 10:20 PM In reply to: heres the solution by dfgtuynI just saw the website on the problem with the monitor, but they have a limited period of only 27 months from the time it was manufactured. Not from the time it was purchased.
I am passed the 1 year limited warranty and now passed the date it was manufactured. HP is really screwing us and I won't ever buy another HP product again.
Extended warranty---
by Danakavm - 4/30/06 7:27 AM In reply to: Extended warranty by jayasaktian***?
I am really pissed about this. I was pissed when my monitor stopped working, I called HP at that time and as it was out of warranty (1 year warranty) I could not do anything about it, so now they extend the warranty and didn't notify anyone who had tried to have it replaced before. I just missed this new extended warranty by 2 months. I have already brought a new monitor(Non-HP), but I will never buy an HP again.
Thanks for sharing that information.
HP F1703 monitor
by djl3779 - 5/8/06 7:03 AM In reply to: Extended warranty--- by DanakavmIt is relatively easy to repair yourself (if capable)!
Go to http://reviews.cnet.com/5208-6142-0.html?forumID=67&threadID=62739&messageID=1922782.
Syben
Even if you bought one, repair it, keep as a backup or sell it on ebay.
f1703 blackout problem
by Mamaluke321 - 5/22/06 1:57 PM In reply to: HP F1703 monitor by djl3779Thanks to all for your support in posting the solution to the HP monitor issue. After about 30 months of usage, the power and light went out on the monitor, although there was suitable voltage on the power supply. Clearly it wasn't a power supply issue.
Re-soldering the four inductors did the trick. It took about two hours of effort. The most difficult part was removing the monitor bezel. I found that by very carefully applying pressure on the screen side of the bezel it came off easier than prying on the outside.
Thanks again for saving me a lot of time, money, and grief!
HP Monitor blackout Update
by dereszd - 3/27/05 8:31 AM In reply to: Same problem: HP monitor blackout by dereszdI tested my faulty HP Pavilion F1703 monitor on another computer and it was black there too.
Now HP wanted to charge me lots of hundred dollar bills to purchase a new or reconditioned....oops! they're not making any new ones for reasons unknown!...monitor.
So, I found a Sunday's paper Office Depot coupon for a $150 Microtek brand compatible monitor with a 3 YEAR WARRANTY and have lived heavenly-ever-after...except that I think HP should pay me back the 75 bucks for the bs that I had to buy for their technical support. Phooey! I ain't ever buyin' an HP product again...and I do the technical purchasing at my worksite, too! That'll hit 'em where it hurts: in the bottom line.
One Year Ensures a Black Monitor
by ScrewHP - 5/8/05 11:44 AM In reply to: Same problem: HP monitor blackout by dereszdI prided myself on a $700 flat screen one year ago. Yeah, the hp pavilion f1703. I was ten days past my "warranty" before I figured out it was not the adapter and my monitor is black. I am an author, so I live on line.
When I had a fit with HP customer care, they tried everything to sell me an extended warranty. The law states any product schould work a reasonable legnth of time and 365 days does not cut it buddy. So, 3 options. Believe they have no duty, (not) sue them in small claims (easier than you think) or just go buy a new one, hope the same model is there and return the junker in the new box "ta ta."
I do plan to switch over to Dell, period. All of my staff has Dell, no problemo. But seeing I am far from the only one with this same situation, I am going after HP. (Once I get a monitor that works.)
14 months Ensures a Black Monitor
by lbrock - 5/12/05 1:56 PM In reply to: One Year Ensures a Black Monitor by ScrewHPI accidently ran accross Peripherals forum today while searching for a repair shop. Well, I guess I will not pursue the repair after all. I join everyone as being very dissatisfied with HP. Please add me to the list. I knew I should have stuck with Dell. My laptop is 4 years old and going strong.
Kind regards,
Lynda B
EASY FIX
by kenzoman - 6/1/05 9:21 PM In reply to: Same problem: HP monitor blackout by dereszdDismantle the monitor ( easy job ) , take out the power inverter board and RESOLDER ALL FOUR COILS ON BOARD. IF YOU CAN NOT RESOLDER THEM PROPERLY TAKE THEM OUT AND CLEAN THEIR PINS. SOLDER THEM BACK. Reassemble the monitor and it will work fine!!!
Kenzoman is the MAN !!!
by m0nza - 6/25/05 7:26 PM In reply to: EASY FIX by kenzomanKenzoman is right ....my monitor developed this fault tonight. I followed his instructions and its solved the problem.
I must say dismantling the monitor took a little thought though. Anyone else doing this job ...the from facer pops of the rear body of the monitor to expose the LCD screen which can then be removed to gain access to the cover of the power inverter. A good point to start removing the front is via the ventilation holes on the top and bottom. There are small retaining lugs which you can lever with a small screw driver.
Thanks Kenzoman !!
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