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Miscellaneous laptop discussions : Poor service from HP!

by d_amoroso - 11/4/09 12:50 PM
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Post 1 of 3

Poor service from HP!

by d_amoroso - 11/4/09 12:50 PM

I am sorry to say that I have had a bad experience with HP, a noted electronics supplier. I purchased a Notebook which stopped working before the 1-year warranty expired. Even though I supplied proof of purchase on the date claimed, they have denied my warranty. This has left a bad taste in my mouth for such a (reputable) company and I feel like sharing it with the rest of the world.

Post 2 of 3

So did you go to the right place?

by R. Proffitt Moderator - 11/4/09 1:18 PM In reply to: Poor service from HP! by d_amoroso

Here you only get a sympathetic ear. If you have all your ducks in a row wouldn't your next call be to your consumer advocate in your state?

Example. The B.E.A.R. in California.
Bob

Post 3 of 3

Not from US

by d_amoroso - 11/5/09 5:06 PM In reply to: Poor service from HP! by d_amoroso

Sorry, not everyone lives in the US. I live in a Caribbean state with poor consumer protection and even worse access to legal redress. So maybe it's a place to take advantage of. I am thinking I might be better off buying some no-name brand off the shelf tnis time. At least I will know what I am paying for, with no expectations.

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