Thank you very much for this update, and the link to the blog. After some initial testing, it appears that E-mails are now sending properly both with the old SMTP settings, and the new ones. (though I have set my client to the new settings). Looks like they may have FINALLY fixed the issue. I hope that's the last problem for a LONG time.
Email:
walt AT allthingsd DOT com (please remove spaces and replace "AT" with "@" and "DOT" with ".")
This will take you five minutes and will prompt Yahoo into action!
Everyone,
The one way to motivate Yahoo via shame into promptly fixing this issue is to wage an email campaign to get Walt Mossberg's attention at the wall street journal. Mossberg is the most influencial technology columnist for issues such as this. One mention in his column will have Yahoo kissing his arse within 5 minutes. Literally.
Please write to the email address above with
-a brief, concise summary of your problems with the smtp and web mail issues and that the issue is still not resolved
-write how long you've been experiencing issues
-how unresponsive and bad their communicative has been
-Briefly express your frustration
Together, we can do it!
John
Message was edited by: admin to edit email address to prevent spam harvesters from picking it up.
Good idea, but are you certain this is still a problem? I have had no issues for the last 3 days, ever since they said it was fixed, and I have been using my POP E-mail extensively (probably 50 E-mails sent over the last 3 days). Is anyone else still having trouble?
I have asked CNET's Admin to edit out the email address you have posted.
Whilst I understand your frustration at the current situation, posting email addresses in these or any forums is not a good idea. Forum bots trawl forums for exposed email addresses so they can then be spammed, and if that Walt Mossberg is the journalist described by Wikipedia here;
http://en.wikipedia.org/wiki/Walter_Mossberg
Then he is not going to be best pleased if he starts receiving hundreds of spam emails a day because of this.
Incidentally, it would seem that Yahoo has managed to solve its problems. Perhaps giving them a little time to see if that is the case would be an idea?
Mark
Thanks for editing that out, good point.
No, the Yahoo Mail smtp and web issues are not resolved for everyone. The issues are ongoing and they are NOT communicating with their users about the status and what to do. Their last post was three days ago. Read here:
http://ymailupdates.com/blog/2008/02/22/resolved-email-delays-through-smtp-servers/
Thanks!
I just sent an email to the address posted by RyanK, the Yahoo! Mail Blog author, in his comment on 2/24 to the post you referenced. That post was updated today to clarify that all of us DO need to check and probably update the server settings in our email clients. I'm more than a little annoyed that I'm reading that in a blog, and not in a communication directly from Yahoo!
I'm also curious about the server settings. Mine changed from pop.mail.yahoo.com and smtp.mail.yahoo.com to plus.pop.mail.yahoo.com and plus.pop.mail.yahoo.com. I'm in the US. Did anyone else find anything different?
hi Deb, I actually found that changing my settings to "plus." caused biger email delays, while keeping that settings at "pop." and "smtp." has now seemed to settle into very short delays. However, one thing that made a big improvement for me was changing all the other settings they asked us to change, such as port numbers and SSL and such; this caused an immediate improvement for me.
Hi petrol,
That's really interesting. I've seen no difference between the various settings, 'plus' servers or not, SSL or not. Based on the headers, are you seeing the delay at the same place? Just curious.
I hope they get this thing figured out.
Cheers,
Deb
I hope it gets sorted for you very soon, and thanks for being so understanding about the email address.
Good luck.
Mark
I started this thread on 2/19/08, since I couldn't find answers ANYWHERE. When I finally got a response from Yahoo Executive, they assured me (HA!) they would advise me when more was learned.
SURPRISE! Even a Yahoo Executive Liaison/Concierge doesn't bother to follow-up with a VERY irate customer. Thank you, Jessica, and Yahoo Executive staff for showing SUCH a level of concern for your customers!
Do us ALL a favor & sell to Microsoft, since you obviously do NOT give a crap about your customers!
Customers are TICKED OFF! The "fix" is STILL not complete!
Haven't these people learned to run tests BEFORE implementing changes? And if thing s are screwed up, roll it back to the prior version. This is PATHETIC.
http://ymailupdates.com/blog/2008/02/22/resolved-email-delays-through-smtp-servers/#comments
Thank you for the link to Yahoo's blog. I reported the problem but never heard anything. If it weren't for this site I would still be limping along, using web-based mail and Outlook. I'm back up and running in Eudora, where I like to be. Back at home. Thank you again.
someone was kind enough to lead me here. I had the free yahoo and Had listed this as a topic: bad news for "www.yahoo.com" by darclew3
I had two accounts for 10 or more years. one was dchrislewis3292@yahoo.com & nutseyb@yahoo.com. postmaster@yahoo.com wrote that I was spamming people from isp.com. I have more than 30 years of sobriety and have never spammed anyone. In less than a day, I had 17 spam letters and in dchrislewis3292, there were 5 more - 22 spam??
I have been reporting spam to them and in at least 6 months, Ihave seen repeat spam from the same people. I had two emails that I removed to isp.com - those screen names have @isp.com now.
I blocked the following addresses: abuse@yahoo.com, help@yahoo.com, postmaster@yahoo.com, support@yahoo.com and this was slipped nto my email at isp.com - abuse-admin@cc.yahoo.com. They are all in the restricted zone of IE, including, http://www.yahoo.com locked from 2 aol accounts, blocked from a hotmail.com account and in four accounts in Outlook Express and in webmail at isp.com. Since they were that sneaky with that last email, I read that msn was thinking of getting yahoo. I wrote him about this msft@Microsoft.comToday in the AP there were 7 persons that want to sue Yahoo. I cannot elaborate for the article is copywrited by AP.
Find it very difficult to believe that they are doing anything about spam, especially when I see the same junk numerous times. I have written to my friends that may have yahoo, yahoo tool bar, yahoo IM, etc. I have always been honest for 25 + years. Visited a free site that will offering one Gigabyte of storage space tomorrow. Found one flaw, it is a site for music and you can by CD's or DVD's from BMG Service, Inc. That is one itemone the whole site I won't use for I had 4-5 years ago. You can send a private message using my name above - darclew3. Darrell
After changing to the new smtp server settings as instructed by Yahoo, outgoing mail delays are greatly improved.
BUT.... after significant monitoring, we have discovered that a LOT of outbound LEGITIMATE messages are being blocked! An error message is only being generated to the sender on a FEW of these- most simply are being blocked by Yahoo. The error message received on the few states:
Remote host said: 554 Message not allowed - UP Email not accepted for policy reasons. Please visit http://help.yahoo.com/help/us/mail/defer/defer-04.html [120]
When you read the help page, you see this:
If you receive an SMTP error or bounce message containing the text string
UP Email not accepted for policy reasons. Please visit http://help.yahoo.com/help/us/mail/defer/defer-04.html
there is something about the message contents that Yahoo! Mail will not accept for policy reasons. For instance, it is against Yahoo! Mail's policy to send phishing/fraud attempts or viruses. If you feel you have received this error for a message that should be accepted, we encourage you to provide us with detailed information about the rejected message.
Sadly, many VALID emails are being erroneously blocked. Yahoo has been given examples & we'll see how long THIS glitch takes to fix.
Very sad that MAJOR glitches have been occurring with Yahoo since Feb 8th!!!!!
Perhaps this isn't a glitch so much as a need for Yahoo! to fine-tune their spam detection algorithms. Some of the rules out there are rather heavy-handed. I sent an email to my husband at work a few weeks ago telling him I'd picked up the Xanax prescription for our dog. The email filters at the company he works for absolutely refused to accept the message with the drug's name-brand name appearing exactly once in the message body. I also have to give Yahoo! some credit for returning a much more informative failure message than Comcast did, given the same message to send and, presumably, encountering the same failure at the receiving end.
That said, I hope you'll share the details of what exactly it was in your email that ran afoul of Yahoo's algorithm when you hear back from them.
Your experience got me wondering, though. I tried to send a couple of emails yesterday to a particular domain and received the following in both cases:
<-email address->:
-IP address- does not like recipient.
Remote host said: 550 5.7.1 <-email address->... Relaying denied. Proper authentication required.
Giving up on -IP address-.
I sent that one back through Comcast earlier this morning and have NOT received a failure response. Anyone have any thoughts on this one?
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