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MediaMax and Streamload Fraud?
by jtrevkev - 9/15/06 5:35 PMMediaMax and Streamload Fraud?
I recently purchased an account with Streamload/MediaMax (MediaMax was ''taking over'' the Streamload service at the time). The account I signed up for offered 100 gigs of storage space for $4.95 per month. For nearly a month I have not been able to use the service at all because MediaMax so seriously screwed up the transition that the service DID NOT WORK at all. Now I am finally able to access my account and two more problems have arisen that I think may constitute fraud:
1. They advertised there was no maximum size of file that could be uploaded except that which exceeded your overall storage space (so, I should have been able to upload a file of 100 gigs - not that I have such a file - but, theoretically, this was possible). Yet when I go to upload a file of a few megs, I'm told that my file exceeds allowed upload size.
2. This one is egregious! I bought a service promising 100 gigs of storage but when I was FINALLY able to get on to my service today after being with out the service for neaarly a month, I find they're only giving me 45 gigs for my $4.95 per month.
I know that this is still the best deal in town where online storage is concerned but, if it doesn't work, it isn't a deal at all. And, it's just not acceptable to offer 100 gigs of storage when a person signs up and then simply cut that storage by more than half without so much as an e-mail notice.
I want to know if others have a problem with this. I'm thinking thousands of others are also angry about this and we may very well have a class action suit on our hands.
I can be contacted at lstevens at furthercomm dot com.
Laurie
Just a link
by PudgyOne - 9/16/06 1:36 AM In reply to: MediaMax and Streamload Fraud? by jtrevkevfor you to read
http://www.pcmag.com/article2/0,1895,1924568,00.asp
The prices seem to be different from what you are saying.
Hope this helps.
Rick
Pricing... fraud and MediaMax/Streamload service
by jtrevkev - 9/16/06 10:10 AM In reply to: Just a link by PudgyOneThe price on their site at the time I signed up was $4.95 per month for 100 gigs. It WAS the best deal around. I researched their price versus everyone else's and copied information from various sites. Your link is somewhat farremoved from the actual Streamload site from which i joined. they don't seem to be very detailed about pricing. But I appreciate the effort.
L.A. Stevens
Updating your misunderstanding
by mikecorrales - 10/31/06 5:18 PM In reply to: MediaMax and Streamload Fraud? by jtrevkevHi, Laurie. I'm sorry if any of the service limitations are confusing to you. I actually work for Streamload and I just wanted to straighten up a couple things that are incorrect about what you said about the MediaMax service:
(1) MediaMax does not have file size limits. There are limits to the size of files you can upload through the web browser (currently 1 GB per file), but those are HTTP browser upload limits that are not set by us. You have the option of using FTP (just FTP upload to ftp.mediamax.com using your username) or use our free software application, MediaMax XL, to upload files of larger size.
(2) Your account storage limits are not 45 GB. It is indeed 100 GB. What you saw in your account info screen was the amount of downloads you had remaining for the month. In fact, your $4.95 account gives you 25 GB of downloads per month and we had actually bonused you the other 20 GB because of the issues you were experiencing.
We're sorry if there was confusion, but if you have any more questions, feel free to email us at support@streamload.com.
Streamload Employee?
by footballagent - 7/21/07 2:43 AM In reply to: Updating your misunderstanding by mikecorralesDo you still work for Streamload? Well maybe you could enlighten all of the mediaax users who are frustrated by the uploading not functioning. It appears so many people have paid money to get zilch! please enlighten us. What is the deal with mediamax?
rip offed by MediaMax and Streamload
by rajusa - 11/15/06 7:06 PM In reply to: MediaMax and Streamload Fraud? by jtrevkevI have been e-mailing mediamax billing department for over a week since I found that they overbilling my credit card by $40.00 a pop and they are not responding.
Anybody else having problems?
Thanks,
Dr. Robert Jeffries
same problem!
by starokan - 11/22/06 10:14 AM In reply to: rip offed by MediaMax and Streamload by rajusaHi!I have the same problem! All my email are refused and come back to sender...
FRAUD ALERT!!!!! MediaMax (Streamload) a total RIP-OFF!!!
by MCairo - 11/22/06 12:21 PM In reply to: same problem! by starokanOnce you activate an account with either Streamload or MediaMax, it will be extremely difficult to stop them from charging you unauthorized fees. I have been emailing and calling Streamload several times over the last month or so with no response whatsoever.
Recently, I submitted a dispute with PayPal to try and stop this company from their illegal withdrawals from my account.
This company is a total scam and should be investigated immediately! I am going to be in contact with the San Diego better business bureau and the Federal Trade Comission. If anyone knows the proper authorities to contact about this, please inform me.
Thanks,
MC
FRAUD ALERT
by starokan - 11/26/06 11:55 AM In reply to: FRAUD ALERT!!!!! MediaMax (Streamload) a total RIP-OFF!!! by MCairoI don't exactly know which is the proper authority for reporting frauds on the Internet. Does anybody have any suggestions or news concerning MediaMax?
Thanks,
AM
MEDIAMAX ..REPORT THEM FOR FRAUD HERE
by kcq71 - 11/27/06 5:19 AM In reply to: FRAUD ALERT by starokanhttp://www.ic3.gov/
Streamload is located in San Diego.Contact the BBB in your town
Mediamax is a complete mess
by kcq71 - 11/27/06 5:49 AM In reply to: MEDIAMAX ..REPORT THEM FOR FRAUD HERE by kcq71I have not been able to send files for about a week.This service is a upgrade? The old service was fine.This new service is a mess.It has never worked from day 1 even though they had over a year to make the transition.We were told to be patient...they shut their blog down due to so many people complaining.They DO NOT reply to e-mails.All you get is a automated reply.Folks are sick of it and just waiting for another service to come along that is similar. If any other software company put out a product like this they would be run out of business.I mean this has been going on since September and we are still seeing the same technical problems from these morons.Here is their contact info if you contact the BBB in San Diego
Fax
619 233 9914
phone number
619 233 9914
ADDRESS
525 B STREET ,SUITE 1000
San Diego ,Ca 92101
Please contact us here
by mikecorrales - 11/27/06 12:35 PM In reply to: FRAUD ALERT by starokanStarokan & MCairo. We would love to get any billing issues you're having resolved. Starokan, I'm not sure where you were emailing your support issues, but please see my post above. If you send an email to billing@streamload.com with your account name and a brief description about any discrepancies, we'll get it fixed for you right away.
Im still waiting for a reply from Mediamax
by kcq71 - 11/27/06 2:06 PM In reply to: Please contact us here by mikecorralesI e-mailed them a week ago.Nothing.The service has not worked from day one.Since Mediamax has purchased Streamload it has been a complete mess.Yet they continue to bill, bill, bill folks for a service that is not working.I mean we are still dealing with a beta app.They dont care.The only way they are gonna care is if they get some other companies that offer a similar service.I cant wait,They are the WORST online storage site EVER.
No answers at all from MediaMax / Streamload
by starokan - 11/29/06 12:46 PM In reply to: Please contact us here by mikecorralesI e-mailed ALL Mediamax / Streamload addresses provided on website and in this forum: NOTHING. I also tried to downgrade my account from paid to free, but it simply doesn't work!
Please send us an email here
by mikecorrales - 11/27/06 12:32 PM In reply to: rip offed by MediaMax and Streamload by rajusaDr. Jeffries, since we can't see your email address here and we don't know your account name, can you send an email to billing@streamload.com? We can get this corrected for you, but we need to know your account name. Thank you and sorry if there was any confusion about billing!
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