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Mac OS X: First time for me- nothing responded

by Angeline Booher Moderator - 5/1/08 12:15 PM
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Post 1 of 33

First time for me- nothing responded

by Angeline Booher Moderator - 5/1/08 12:15 PM

OSX10.4.11 Safari 3.1.1

Got ready for morning activity. iMac was on from overnight. Loaded mail and usual web pages. Then nothing would close with mouse. Nothing would force quit. Nothing would move with mouse. Spotlight would not open. Waited for a while. Still no luck. Tried to Shut down. Would not respond. Finally tried pushing off button. No response. So I unplugged it from wall.

I know I did the wrong thing.

No new software added.

Only recent updates are the recommended ones to Safari, iTues, and Security.

What is the right thing?

(Yes, I did a search of this forum. I reckon I didn't ask the right question. Sorry.)

Thanks.

Angeline

Post 2 of 33

No real help ...

by Kees Bakker Moderator - 5/1/08 12:21 PM In reply to: First time for me- nothing responded by Angeline Booher Moderator

but interesting to know: what happens if you turn the machine on again.

Everything working OK (that's what you expect in Windows!) or still hanging in some early stage or hanging again after 10 minutes? Try and tell.

Kees

Post 3 of 33

(NT) All was fine when I turned it back on.

by Angeline Booher Moderator - 5/1/08 2:58 PM In reply to: No real help ... by Kees Bakker Moderator

Post 4 of 33

Anyone else think that

by boya84 - 5/1/08 3:49 PM In reply to: (NT) All was fine when I turned it back on. by Angeline Booher Moderator

running Disc Utilities and checking/repairing permissions might be in order?

Post 5 of 33

(NT) Always worth a try

by mrmacfixit Moderator - 5/1/08 3:50 PM In reply to: Anyone else think that by boya84

Post 6 of 33

(NT) Good idea. Thanks!

by Angeline Booher Moderator - 5/2/08 6:44 AM In reply to: Anyone else think that by boya84

Post 7 of 33

Rule #1

by mrmacfixit Moderator - 5/1/08 12:44 PM In reply to: First time for me- nothing responded by Angeline Booher Moderator

Do NOT power it down by pulling the plug out of the wall.

This applies to ALL computers, no matter what they are running. Shame on you Angeline.

At the rear of your iMac, there is a power button. If all else fails, and the iMac is behaving like a Windows machine, press and hold the power button for a period of LONGER than 5 seconds. The machine will then power off.
This works on almost every other computer as well.

Now power it up again. You will probably find that everything is perfectly alright again.

Let us know what the outcome was.

P

Post 8 of 33

I saw that!

by MarkFlax Moderator - 5/1/08 12:46 PM In reply to: Rule #1 by mrmacfixit Moderator

and the iMac is behaving like a Windows machine

:)

Mark

Post 9 of 33

Re: plugging off the wall

by Kees Bakker Moderator - 5/1/08 1:35 PM In reply to: Rule #1 by mrmacfixit Moderator

I'm being told that power outages are more or less common in the USA. That's about the same as pulling the plug out of the wall. Any device should be able to handle that more or less gracefully, without any damage at all.

Of course, the 5 seconds push is better. But apparently not everyone knows that.

Kees

Post 10 of 33

Little UPS power supplies are cheap.

by boya84 - 5/1/08 2:24 PM In reply to: Re: plugging off the wall by Kees Bakker Moderator

They give enough power to finish up a few minutes work and shut down gracefully.

Post 11 of 33

I reckon I didn't hold that.....

by Angeline Booher Moderator - 5/1/08 3:14 PM In reply to: Rule #1 by mrmacfixit Moderator

..... button on the rear of my machine long enough to turn it off.

It's 2 weeks from my first anniversary. :-(

I honestly thought it was better to disconnect from the wall than from the surge protector. Seems I recall that with my PC it said to always disconnect from the wall, and not by turning off the surge protector when doing I forget what. :-(

Sorry.

Angeline

Post 12 of 33

Don't worry,

by mrmacfixit Moderator - 5/1/08 3:51 PM In reply to: I reckon I didn't hold that..... by Angeline Booher Moderator

Do you leave your iMac running 24/7 or do you shut it down at night?

P

Post 13 of 33

Both, except

by Angeline Booher Moderator - 5/2/08 6:43 AM In reply to: Don't worry, by mrmacfixit Moderator

... that I shut it down every few days for sure. For the past couple of months it has been shut down quite often because of frequent storms in my area. It was shut down 2 days before the incident. it will be shut down this evening due to predicted storms.

Frankly, I asked the question specifically of 2 different Ale phone techs with the same answer. Shut it down every few days, so I do very 3 if there are no storms. By old habit, I close the programs I opened first, like Text cit. (But not the ones open by default.)

Angeline

Post 14 of 33

Fine,

by mrmacfixit Moderator - 5/2/08 9:22 AM In reply to: Both, except by Angeline Booher Moderator

a reboot now and again give the machine a nice refresh.

As part of the shutdown procedure, the system will close any open applications and will also ask, if necessary, if you want to save.

Not sure I understand the reference to "ones open by default" but it does not matter.

As mentioned earlier, you may want to look into the purchase of a UPS for your iMac. It will also act as a surge suppressor and some will also act as a voltage conditioner.

If you do decide to get one, make sure that it has the capacity to run that iMac, and its peripherals (not a laser printer) for at least 15 minutes.

P

Post 15 of 33

I'm still saving up for the one....

by Angeline Booher Moderator - 5/2/08 10:02 AM In reply to: Fine, by mrmacfixit Moderator

.... that is rather costly (for me),,, 30 minutes. Have not forgotten.

Default.... Finder, Dashboard, Mail, Safari. "Default " was probably not the proper term to have used. Those were just the ones that were "active" when the machine was delivered, for good reason. :-)

Angeline

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