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Computer help: Is my sound card dead?

by jimflint1 - 11/6/09 4:59 AM
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Post 1 of 7

Is my sound card dead?

by jimflint1 - 11/6/09 4:59 AM

A few days ago, I went to use my pc and the sound wasn't on. I though some of the volume controls may have been down or something may have been muted, but going into Control Panel, then Device Manager (this is Windows XP btw) I found all volume controls up and nothing muted. At this point it still showed my soundcard--E-MU 0404. I uninstalled the drivers, then reinstalled them and still nothing. I uninstalled the card and reinstalled it. The first time I did this, "new hardware added" appeared, but I was still unable to get it to work. I retried it and now Windows isn't even showing the card at all. I've run Everest Home diagnostic software and that shows an Audigy 2 as my sound processor, which I'm nearly 100 percent sure is what the E-MU platform is.

Anyway, the bottom line is, I've got no sound, and now, no sound card found by Windows. I've already ordered a new sound card, but now I'm worried that it's something else that's causing it, like a corrupt OS file or something. Any help would be appreciated.

Post 2 of 7

Does this sound card require the MS UAA?

by R. Proffitt Moderator - 11/6/09 5:08 AM In reply to: Is my sound card dead? by jimflint1

Google MS UAA to catch up but some sound cards require MS UAA to be installed first or else no sound.

Post 3 of 7

I don't think that's it

by jimflint1 - 11/6/09 8:14 PM In reply to: Does this sound card require the MS UAA? by R. Proffitt Moderator

My sound card has been working fine for five years or so. It should still work unless something has gone wrong with Windows recognizing it, or something is wrong with the card itself.

Post 4 of 7

3 ideas.

by R. Proffitt Moderator - 11/7/09 4:13 AM In reply to: I don't think that's it by jimflint1

1. Look at http://s175.photobucket.com/albums/w146/rproffitt2000/?action=view&current=WMP_Speaker_NOT.jpg

Many didn't know that Windows, Windows Media Player have a way to send the sound to places like that. Check your settings.

2. Another common failure point is when people install a driver update from Microsoft. Fixes range from Driver Rollback, System Restore to when it worked to a full reload of the OS and drivers. Sadly some want it fixed without a reload but that means they had better be good diagnosticians and hope they remember what changes they made. Some exclaim they didn't change it but we find the MSFT driver! Go figure how that got put on.


3. And the test. Since hardware can fail, I always keep the bootable OS handy so I can test without installing an OS. I use UBUNTU for that. To write more I would be duplicating the web so I'll stop here.

Bob

Post 5 of 7

Still not working

by jimflint1 - 11/7/09 4:53 AM In reply to: 3 ideas. by R. Proffitt Moderator

Hey thanks Bob. I'm still getting no sound. When I go to Control Panel--Sounds and Audio Devices, the Device Volume Control is grayed out and unusable. When I try your solution, I end up at the same place--a box with Device Volume Control in it that is grayed out.

Post 6 of 7

The greys.

by R. Proffitt Moderator - 11/7/09 5:14 AM In reply to: Still not working by jimflint1

Ok that's helpful.

That means that the driver failed for the same reasons as above. Hardware or drivers.

Remember that fixing is not a sure thing. I often do the Live Linux CD test since I don't want to install the OS but need to test the hardware.

It's time to test the hardware. Sure you could try installing the drivers, removing items from the device manager and so on but if it's dead all that would be a WOT.

Test it.
Bob

PS. If it fails, new audio cards, even an USB one is under 10 bucks.

Post 7 of 7

Thanks.

by jimflint1 - 11/7/09 5:22 AM In reply to: The greys. by R. Proffitt Moderator

I've already ordered a new card, but I needed a specialty card since I'm a musician. The one I ordered is around $90. Still, I will try to do as you suggest and test the card, especially since I don't want the new one to get here and find out that it won't work either.

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