Hello,
I recently built a new rig with the following specs:
Microsoft Windows Vista 32-Bit Home Premium
BIOSTAR MCP6P-M2 AM2 NVIDIA GeForce 6150 / nForce 430 Micro ATX AMD Motherboard
LG 20X DVD±R DVD Burner w/ SecurDisc Tech Black SATA Model GH20NS15
AMD Athlon 64 X2 6000+ Windsor 3.0GHz 2 x 1MB L2 Cache Socket AM2 125W Dual-Core Processor
OCZ GameXStream OCZ700GXSSLI 700W ATX12V SLI Certified CrossFire Ready Active PFC Power Supply
G.SKILL 2GB 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Desktop Memory
Seagate Barracuda 7200.10 ST3250410AS 250GB 7200 RPM SATA 3.0Gb/s Hard Drive
EVGA 512-P3-N801-AR GeForce 8800 GT
This is my first build with Windows Vista.
When the computer is running properly it is excellent. Plays games lag free, very fast, and can run multiple programs simultaneously, as would be expected. However, randomly it will just lock up. I could be doing something as simple as opening the Windows Updater or Browsing the web. I'll ge the spinning sphere and it'll do this for a minute or two, then it'll be as though nothing happened.
For some reason it was really bad last night and the computer weas basically unusable. It also gave me an error when I tried to open FireFox. Tried getting the latest driver and reinstalling FF, but while it's not as bad as last night, it will still lock up randomly.
I also want to point out that while playing a game this never happens.
In safe mode going through the log manager or whatever it's called it would show warnings, listing that such and such task was completed but took longer than expected, the reason could be bad hardware but naturally it doesn't say what hardware. I've read a couple other places suggesting the HD could be the culprit, but I'd like a 2nd opinion on the matter. Any help would be appreciated. Thanks!
Tell me about the voltage you set on your ram in the BIOS. Now tell me what the specification is for your RAM.
At first I find most home builders can't believe that level of detail is needed or a new board will have an out of date BIOS but give it time. The home builders are learning fast.
Bob
Just to clarify, it's not my first computer build, just first one with Vista. :P
Although I know there's plenty to learn still!
Anyway, here are the specs for the Ram:
Model
Brand G.SKILL
Model F2-6400CL5S-2GBPQ
Type 240-Pin DDR2 SDRAM
Tech Spec
Capacity 2GB
Speed DDR2 800 (PC2 6400)
Cas Latency 5
Timing 5-5-5-15
Voltage 1.8V - 1.9V
Heat Spreader Yes
According to the the setup, the Voltage for the Ram is 1.950 V, that is also the lowest setting.
What can be removed from the machine for testing?
Is the case cover off for now?
Tell us about the heatsink compound.
The processor uses the stock heatsink, I've never had a problem with AMD's heatsinks, and don't do much overclocking, so I've never felt the need to use a different one.
So the BIOS is the latest too?
What can be removed from the machine for testing?
Is the case cover off for now?
Tell us about the heatsink compound. (this is what conducts the heat from the CPU to the heatsink.)
The heatsink compound is a gray square that was pre-applied to the bottom of the heatsink.
I can remove the ram but it shouldn't be the cause, because initially it was running on 2 gigs of Corsair ram while I waited for two 2 gig G.SKILL Ram to arrive. The problem existed with both Ram sets.
The only other hardware attached to the motherboard is the video card, hard drive, and a CD/DVD drive (and the PCU of course).
Hope that is the answer you were looking for.
I have another computer running on XP that I cam test the hardware with if needed.
At the moment the case cover is on.
Let's say someone put the heatsink on, took it off. You would then need a few drops of fresh compound at the very least to fill in the voids.
Still leaves us with the BIOS question and also adds a new one. Can you tell us the voltage you set the RAM to? And what is the spec on the RAM's voltage?
Bob
To sniff out if some part is feeling too much heat, leave the cover off.
open the reliability and performance monitor by typing 'reliability' into the start search box of the start menu. open reliability monitor under monitoring tools and check which apps and/or hardware are problematic.
No failures reported.
the firefox error message would be very helpful.
it seems that you are getting stalls (not lockups) while the system waits for something. you said you saw a "listing that such and such task was completed but took longer than expected." what is the "such and such task"?
also, have you used a SMART monitor to check your hard drive?
These are some of the warnings/errors the Event log showed:
Kernel-General
{Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Jessica\AppData\Local\Microsoft\Windows\UsrClass.dat' was corrupted and it has been recovered. Some data might have been lost.
ESENT
Catalog Database (1404) Catalog Database: Error -1811 occurred while opening logfile C:\Windows\system32\CatRoot2\edb0006E.log.
volmgr
Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
ESENT
wuaueng.dll (1060) SUS20ClientDataStore: A request to read from the file "C:\Windows\SoftwareDistribution\DataStore\DataStore.edb" at offset 16883712 (0x000000000101a000) for 4096 (0x00001000) bytes succeeded, but took an abnormally long time (60 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
Corrupted files on a hard drive are usually the fault of the drive itself.
Windows Vista does have a learning process that will make the computer seem to be stalled, especially during the first few uses of the new computer. This has to do with drive optimization, registry entries, and drive recovery operations. It will get faster in time.
I would run some drive diagnosis tests downloaded from the drive manufacturer's website, testing the drive. If errors or failures are noted, be prepared to RMA the drive for a new one. Drives are the most commonly defective part on the computer, and these failures will often show up during initial use. Curtis R. Shupe
Visit the Seagate.com website and download Seatools, which probably came on a disk if you bought a retail packaged harddrive.
The tools are excellent, and will exercise the harddrive to expose any defects.
Seagate's RMA process is pretty good, too, if necessary.
Curtis R. Shupe
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